Bay Cars

Bought a vehicle for wife for mother's day. They delivered. Delivery drivers left immediately. I drove the vehicle. Heard grinding. Took to my mechanic the very next day. I thought it was somet They delivered. Delivery drivers left immediately. I drove the vehicle. Heard grinding. Took to my mechanic the very next day. I thought it was something minor like a wheel bearing. I was going to handle it. The carrier bearing in the differential was grinding horribly. I communicated all this with the salesman. Called several times spoke to several managers. They were all going to get back to me. No return calls after I spoke to them several times. Ask him to please return my call that day. Literally they are 4 hours away from me. Mechanic said it was not safe to drive back to Panama city. Took videos of the teardow, take pictures of all the damaged parts, sent them directly to them. I've been very patient. I gave them 2 weeks. They don't even have the decency to call you back. I'd feel better if they just told me to go fly a kite. I wouldn't buy a car from them if they had the last one on earth. If I could rate them a zero I would. Beware all potential customers do not buy a car from these people. Save yourself the trouble. More

Kenny and Chad the service advisors are good,The diesel mechanic not so much I won't be back. mechanic not so much I won't be back. More

They were efficient and did a good job. Friendly and helpful as well. Thank you Friendly and helpful as well. Thank you More

Our salesman was very friendly and helpful with our seeming pushy and making it seem like he wanted us to buy a car especially the first trip to the dealership when we told him we where just looking an seeming pushy and making it seem like he wanted us to buy a car especially the first trip to the dealership when we told him we where just looking and definitely couldn’t get anything that day. More

Excellent service department. All of the team members took care of my vehicle as if it was their own. They were up front, honest, and courteous. Ill will keep coming to them for s All of the team members took care of my vehicle as if it was their own. They were up front, honest, and courteous. Ill will keep coming to them for service if they stay this way. Thank you More

Good service! Wait time was as stated if not shorter. Friendly staff. Will definitely return. Wait time was as stated if not shorter. Friendly staff. Will definitely return. More

They have great customer service and do high quality work. Nicole, the Lincoln service representative, is awesome. work. Nicole, the Lincoln service representative, is awesome. More

Phillip and Brian provide the best service anywhere. In my 50 years of driving I have never been so pleased as I am with them. In my 50 years of driving I have never been so pleased as I am with them. More

Exceptional customer service by Byron Hall. I will recommend Hyundai to all my friends. THANKS I will recommend Hyundai to all my friends. THANKS More

Byron, Quinton, and Nick were all a pleasure to work with! They went above and beyond for us, never gave up, and gave us exactly what we wanted! I highly recommend these guys! with! They went above and beyond for us, never gave up, and gave us exactly what we wanted! I highly recommend these guys! More