
Bay Ridge Honda
Brooklyn, NY
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The service and dedication I recieved was above average, CJ the Finance manager worked with me to get the best deal possible; he did an outstanding job. Jeff worked with me to find the vehicle that I wanted CJ the Finance manager worked with me to get the best deal possible; he did an outstanding job. Jeff worked with me to find the vehicle that I wanted. Veronica Torres was great on reaching out to me to schedule a day to come in a speak to Jeff and look at vehicles. Very dedicated individuals. Considering my terrible experience at Paragon Honda a few weeks earlier< I was thinking about going with a Toyota instead. This dedicated team helped to get me the vehicle I really wanted. Thanks for all your time and dedication. More
A few weeks back I wrote a review that was not the true feeling I had of Bay Ridge Handa. I had a situation that I was not satisfied and did not contact one person from Bay Ridge Honda. I just wrote and feeling I had of Bay Ridge Handa. I had a situation that I was not satisfied and did not contact one person from Bay Ridge Honda. I just wrote and complained about their professioanlism,their cutomer service and the way they handled my situation. When after one letter to Mr. Gambino I relaized I was wrong to be so frustrated before I even talked with anyone at Bay Ridge Honda. After the letter I must ask you to delete my review of September 10th and leave this review posted. The Manager, Hank helped as much as much he could do. After the service of all three men it was clear to me that Bay Ridge Handa dose not this to make a sale but rathe to please a customer. The situation that I encountered I made out of proporation and therefore my first review was not satisfied with Bay Ridge Honda. However one phone call and one letter Mr. Gambino and Hank did all that was necessary to make me satisfied, which also restored by idea that Bay Ridge Honda is the number one dealership in New York City. I look forward in three years to either Lease or buy a new Honda from Bay Ridge Honda with the salesperson, Mark I have used for the past three cars. He is very professional and helpful. It was a pleasure doing business with Bay Ridge Honda. I want to publicly thank Mr. Gambino, Hank and Mark. It was a pleasure doing business with them and they clearly showed me solving my situation that they truly believe "the customer" is the number one person they want to satisfy. I would recommend anyone to go to Bay Ridge Honda. Thank you again for your help! Maria Bartolillo More
Mr Micheal was very helpful, he was very nice to me and my wife from the time we walked thru the Honda dealership , we felt so welcome because of him, he's the type that I would definitely do business agai my wife from the time we walked thru the Honda dealership , we felt so welcome because of him, he's the type that I would definitely do business again in the near future and also recommend other people to him, he truly made my day today , because of him I had such a happy day today ,very professional at what he does, and also enjoy he's job, I rated him a 5+***** , I was very much satisfied with his service. More
I bought a 2011 Honda Pilot at Bay Ridge Honda. My sales rep was Jaime Fernandez. Jaime and Bay Ridge Honda were great, great customer service and easy experience! They really help a customer understand w rep was Jaime Fernandez. Jaime and Bay Ridge Honda were great, great customer service and easy experience! They really help a customer understand what the process is, they are very upfront and honest and really usher the process along. All this makes the purchasing experience easy. Highly recommended. More
Great I was very happy with the way the sales person knew what he was seller and took the time to explain every thing to me, he also made me very relaxed while my wife and I where waiting for the car to be p what he was seller and took the time to explain every thing to me, he also made me very relaxed while my wife and I where waiting for the car to be prepared as waited to have the lojack system instilled More
I would highly recommed Bay Ridge Honda to all of my friends and family! Hank and Frank were great people to work with. They very accomedating. They always returned my phone calls. My overall experience friends and family! Hank and Frank were great people to work with. They very accomedating. They always returned my phone calls. My overall experience was terrific. Everyone at the dealership was friendly from the first time I walked into the dealer. More
Paul Berry was very helpful and friendly, made our experience of buying the vehicle a pleasure. No fuss no gimmicks. He worked with us on the price and made sure to go over all the warranty policy wi experience of buying the vehicle a pleasure. No fuss no gimmicks. He worked with us on the price and made sure to go over all the warranty policy with us. All the paper work was taken care of in the same hour of purchase, we got to walk out with our new car the same day! A great car at a very good price!!! Very happy with my 2008 Honda pilot;) Thank You! More
Andy Feldman was really helpful in helping me find the right used Honda. He was also really flexible when I decided to buy instead of leasing, and he really paid attention to small details. Even though th right used Honda. He was also really flexible when I decided to buy instead of leasing, and he really paid attention to small details. Even though the car was used, it looked brand new (and waxed) when I drove it off the lot. I would highly recommend that anyone looking for a new or used Honday contact Andy. More
We were looking to buy a safe, reliable car for our daughter. We looked into other car dealerships and a friend of ours referred us to Bay Ridge Honda. From the minute walked in to the dealership, we f daughter. We looked into other car dealerships and a friend of ours referred us to Bay Ridge Honda. From the minute walked in to the dealership, we felt extremely comfortable. We were able to take our time and did not feel pressured to make a decision. Jack Mui and Hank made our experience wonderful. Jack was extremely thorough. We explained our financial situation and he helped us decide that leasing would be our best option. He was incredibly friendly and made us feel confident that we were making the right decision. Hank also gave us a great offer on a 2010 Honda Civic, our daughter's first car. We would definitely recommend Bay Ridge Honda to anyone looking to buy or lease a car. Once our lease on our Toyota is up, we're also moving to Honda! More
On october 5 my girlfriend and i just happened to be in On october 5 my girlfriend and i just happened to be in the neighborhood, and we were looking at the certified used vehicles on the sidewalk, then we On october 5 my girlfriend and i just happened to be in the neighborhood, and we were looking at the certified used vehicles on the sidewalk, then we crossed the street to the new vehicle dealer, when we were approached be a salesman named Robert, who was very friendly with us, he asked us if we wanted to take a look at anything, we said yes, he asked a couple of questions to find out what we needed, we have a 2 year old child so we needed some space but not too much, we also were looking for good gas mileage, safety and reliability, he walked us over to a white crv, which i didnt even consider because i thought of it as a "girl car" he explained all of the features, the he demonstrated some interior ones, i thought it was going to be to small for me but i was wrong, he explained ALL the safety features, which is very important to us, I was already leaning towards the crv, just after this short period of time, then he even gave us another option, which was the honda fit, which i definitely thought was too small, but again I was wrong, i fit in it quite well, to my surprise, i loved the versatility that it had, again he explained all the features, i really ended up liking this car too, Actually my brother is a mechanic for honda/acura in Texas and he swears by honda, we also have an old 1995 acura integra, which is still going strong. I even told Robert that I like the way that he was treating us because usually when we go to a dealer, they try to rush us into buying something,before even givingus information or asking good questions, which i hate and will never do again, we made that mistake with our 04 Maxima, Robert even went over the numbers with us, for both vehicles, we did not want to purchase a vehicle that day, but he almost had us convinced on buying that day, my girlfriend was definitely convinced as was I, although we did not purchase that day we are planning on buying within the next 3-6 months and you know what, we will be coming to this dealer and making the purchase from Robert, he is a great salesperson, very friendly and helpful, he listens very well and gave us more information than we expected. I would like to thank Robert for the time that he spent with us, it is greatly appreciated. Sincerely, Jorge Ruiz & Wanda Feliciano More