
Bay Ridge Honda
Brooklyn, NY
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I leased a Honda CRV through Bay Ridge Honda on 11/16/10.I can not express my pleasure enough in regard to my experience dealing with them.I have never leased a new car before so it revolutionized 11/16/10.I can not express my pleasure enough in regard to my experience dealing with them.I have never leased a new car before so it revolutionized my pre-conceived idea of car salesmen. Richie, the sales rep. was unbelievable.From beginning to end he explained the process and details so well that there were virtually no questions left for me to ask. I felt absolutely no pressure. He worked diligently to get me the car and color I wanted and to make the whole process run smoothly.I still can't believe how easily everything went. Ritchie was also very congenial, friendly and eager to please.What a great example of integrity and salesmenship, not to mention the great deal I got! What an asset he is to Bay Ridge Honda, he should win salesman of the year award! I truly can not imaagine leasing a car through anyone else other than Bay Ridge Honda. The financial aspect was also a breeze. The Finance Manager, Dwayne Markland was wonderful, explaining thoroughly every detail of the sale,again no pressure. I can not recommend Bay Ridge Honda enough, it was truly a great experience. More
The service and dedication I recieved was above average, CJ the Finance manager worked with me to get the best deal possible; he did an outstanding job. Jeff worked with me to find the vehicle that I wanted CJ the Finance manager worked with me to get the best deal possible; he did an outstanding job. Jeff worked with me to find the vehicle that I wanted. Veronica Torres was great on reaching out to me to schedule a day to come in a speak to Jeff and look at vehicles. Very dedicated individuals. Considering my terrible experience at Paragon Honda a few weeks earlier< I was thinking about going with a Toyota instead. This dedicated team helped to get me the vehicle I really wanted. Thanks for all your time and dedication. More
A few weeks back I wrote a review that was not the true feeling I had of Bay Ridge Handa. I had a situation that I was not satisfied and did not contact one person from Bay Ridge Honda. I just wrote and feeling I had of Bay Ridge Handa. I had a situation that I was not satisfied and did not contact one person from Bay Ridge Honda. I just wrote and complained about their professioanlism,their cutomer service and the way they handled my situation. When after one letter to Mr. Gambino I relaized I was wrong to be so frustrated before I even talked with anyone at Bay Ridge Honda. After the letter I must ask you to delete my review of September 10th and leave this review posted. The Manager, Hank helped as much as much he could do. After the service of all three men it was clear to me that Bay Ridge Handa dose not this to make a sale but rathe to please a customer. The situation that I encountered I made out of proporation and therefore my first review was not satisfied with Bay Ridge Honda. However one phone call and one letter Mr. Gambino and Hank did all that was necessary to make me satisfied, which also restored by idea that Bay Ridge Honda is the number one dealership in New York City. I look forward in three years to either Lease or buy a new Honda from Bay Ridge Honda with the salesperson, Mark I have used for the past three cars. He is very professional and helpful. It was a pleasure doing business with Bay Ridge Honda. I want to publicly thank Mr. Gambino, Hank and Mark. It was a pleasure doing business with them and they clearly showed me solving my situation that they truly believe "the customer" is the number one person they want to satisfy. I would recommend anyone to go to Bay Ridge Honda. Thank you again for your help! Maria Bartolillo More
Mr Micheal was very helpful, he was very nice to me and my wife from the time we walked thru the Honda dealership , we felt so welcome because of him, he's the type that I would definitely do business agai my wife from the time we walked thru the Honda dealership , we felt so welcome because of him, he's the type that I would definitely do business again in the near future and also recommend other people to him, he truly made my day today , because of him I had such a happy day today ,very professional at what he does, and also enjoy he's job, I rated him a 5+***** , I was very much satisfied with his service. More
I bought a 2011 Honda Pilot at Bay Ridge Honda. My sales rep was Jaime Fernandez. Jaime and Bay Ridge Honda were great, great customer service and easy experience! They really help a customer understand w rep was Jaime Fernandez. Jaime and Bay Ridge Honda were great, great customer service and easy experience! They really help a customer understand what the process is, they are very upfront and honest and really usher the process along. All this makes the purchasing experience easy. Highly recommended. More
Great I was very happy with the way the sales person knew what he was seller and took the time to explain every thing to me, he also made me very relaxed while my wife and I where waiting for the car to be p what he was seller and took the time to explain every thing to me, he also made me very relaxed while my wife and I where waiting for the car to be prepared as waited to have the lojack system instilled More
I would highly recommed Bay Ridge Honda to all of my friends and family! Hank and Frank were great people to work with. They very accomedating. They always returned my phone calls. My overall experience friends and family! Hank and Frank were great people to work with. They very accomedating. They always returned my phone calls. My overall experience was terrific. Everyone at the dealership was friendly from the first time I walked into the dealer. More
Paul Berry was very helpful and friendly, made our experience of buying the vehicle a pleasure. No fuss no gimmicks. He worked with us on the price and made sure to go over all the warranty policy wi experience of buying the vehicle a pleasure. No fuss no gimmicks. He worked with us on the price and made sure to go over all the warranty policy with us. All the paper work was taken care of in the same hour of purchase, we got to walk out with our new car the same day! A great car at a very good price!!! Very happy with my 2008 Honda pilot;) Thank You! More
Andy Feldman was really helpful in helping me find the right used Honda. He was also really flexible when I decided to buy instead of leasing, and he really paid attention to small details. Even though th right used Honda. He was also really flexible when I decided to buy instead of leasing, and he really paid attention to small details. Even though the car was used, it looked brand new (and waxed) when I drove it off the lot. I would highly recommend that anyone looking for a new or used Honday contact Andy. More
We were looking to buy a safe, reliable car for our daughter. We looked into other car dealerships and a friend of ours referred us to Bay Ridge Honda. From the minute walked in to the dealership, we f daughter. We looked into other car dealerships and a friend of ours referred us to Bay Ridge Honda. From the minute walked in to the dealership, we felt extremely comfortable. We were able to take our time and did not feel pressured to make a decision. Jack Mui and Hank made our experience wonderful. Jack was extremely thorough. We explained our financial situation and he helped us decide that leasing would be our best option. He was incredibly friendly and made us feel confident that we were making the right decision. Hank also gave us a great offer on a 2010 Honda Civic, our daughter's first car. We would definitely recommend Bay Ridge Honda to anyone looking to buy or lease a car. Once our lease on our Toyota is up, we're also moving to Honda! More