Bay Ridge Honda

From initial phone conversations to initial meeting to test driving to paper signing to demonstrations to coffee and water, Jeff Goldberg was a competent, well versed salesman that we would recommend to a test driving to paper signing to demonstrations to coffee and water, Jeff Goldberg was a competent, well versed salesman that we would recommend to anyone. We purchased our son his first car through Jeff. We felt he was giving us all the information we needed about the car itself and about how Honda certified pre-owned worked. Dwayne, the finance manager was efficient, personable and able to close the deal quickly without any stress. We feel we got the best deal for our money and that the car we purchased is a safe car for our son to drive. The only draw back were the tires, but Robert, the sales manager took care of that to our satisfaction! Thank you, Bay Ridge Honda, and specifically Jeff, for completing what could have been an exhausting exercise, but turned out to be easy. We hope to post more positive experiences with this dealership over time! More

I have nothing bad to say about the Honda dealership at Bay Ridge. Richard was my Sale Consultant. He was great. He was very patience and friendly to me. He took his time and shows me all the cars that wer Bay Ridge. Richard was my Sale Consultant. He was great. He was very patience and friendly to me. He took his time and shows me all the cars that were available. We found a car that was made for me and he ran the number and made sure the car was around my budget. When I’m ready to get another used or a brand new car, the first person I will go to is Richard. It’s just too bad that the rate only goes up to 5 because he is up with the 100. More

I could not be happier with the service I received from Richard. He had a ready answer to every question I asked. He was friendly, patient, and honest. He worked the numbers out for my deal right in front Richard. He had a ready answer to every question I asked. He was friendly, patient, and honest. He worked the numbers out for my deal right in front of me! I was impressed with that alone. The numbers he promised were exactly what they were. From the moment I stepped into the show room, to the time I drove away in my new car the service was outstanding. He was very busy that day juggling another customer along with me, but I never felt forgotten about. He repeatedly checked in on me to make sure things were going well, and to give me the status of my paperwork, car, etc...The transition happened very smoothly and was done within a few short hours. I would HIGHLY RECOMMEND Richard to everyone I know who is in the market for a car. Easily the best car buying experience I've ever had! More

Richie was fantastic! He knows how to treat his customers with respect, patience, and sincerity. He made sure to let me know that he is always available even after I walk out with the keys to my car. Richie with respect, patience, and sincerity. He made sure to let me know that he is always available even after I walk out with the keys to my car. Richie was very friendly and knew how to assess what I needed in a car as well as affordability. I would most definitely recommend him! More

Richard was very patient in my needs as a customer and has worked with me to recieve the best option I can in regards to my personal financial situations. Customer Service was great as he helped me feel a has worked with me to recieve the best option I can in regards to my personal financial situations. Customer Service was great as he helped me feel as comfortable as possible with the transaction. More

The professionalism and character of this dealership is impecccable. I was treated to valet parking when I drove up in my rented car. I was asked what my needs were and then we proceeded to go through the impecccable. I was treated to valet parking when I drove up in my rented car. I was asked what my needs were and then we proceeded to go through their lot and choose a car that would best suit my needs and budget. I am not typically an easy person to please, but Richie Forgione was extremely helpful and patient with me. After two hours i was able to walk away with a 2010 honda accord exl. Im very happy. More

I purchased my 2007 CRV from this dealershi, first time as a leasee, no one explained the process to us, consequently, we were taken to the cleaners, we thought we had 36 mos but after signing realized i as a leasee, no one explained the process to us, consequently, we were taken to the cleaners, we thought we had 36 mos but after signing realized it was only for 32 mos, also the initial offer(written) was for a 4xdrive and realized later it was not, also dealing with HAAN financial servies has been a nightmare, again we were not told that there would be final charge of $450.00 and although we had taken out insurance for damages they did not cover complete cost as we had been assured we would be. The GPS did not function well and was rather dangerous especially if you only relied on voice cues. The service dept. would make light of it and laugh it off. But the final straw came two months after we terminated the lease, we got a call from a potential buyer for the car who apparantly had gotten personal information from the GPS WHICH THE DEALER NEVER BOTHERED TO CLEAN AND DELETE INFORMATION. Again when I called the dealership they acted as if it was nothing. This is not a reputable dealership watch out for everything you sign and make sure you ask all the right questions. More

I bought my last car at Bay Ridge Honda 7 years ago and have brought my car here for servicing ever since. I have worked with George Donovan and Gaetano and have found them extremely knowledgeable, courte have brought my car here for servicing ever since. I have worked with George Donovan and Gaetano and have found them extremely knowledgeable, courteous and helpful. I can always trust their judgement and advice. I now traded for a new CRV working with Richie Forgione who, along with George and Gaetano, has proven to be a friendly, knowledgeable person I feel I can trust. He has given me solid advice and made suggestions to assist me to find exactly what I wanted at a price I can afford. Because of the interaction I have had with these three gentlemen I would strongly recommend Bay Ridge Honda as a place for anyone to purchase their next car. I would also recommend them to bring it in for servicing where they can rest assured it will be done right the first time. More

I recently bought a certified pre-owned Honda from Bay Ridge. They’ve got a big inventory of certified cars at good prices, with new ones coming in all the time (as usual, check the web for best pricing). Ridge. They’ve got a big inventory of certified cars at good prices, with new ones coming in all the time (as usual, check the web for best pricing). It’s too soon for me to have an opinion about customer service as an owner rather than a buyer (I did buy a couple of accessories here a few years ago) but the dealership overall seems friendly and professional. My salesman, Jeff Goldberg, was very nice, knowledgeable and helpful. He gave me info about Hondas that I didn’t know though I’ve owned one before. He called to keep me informed when cars came in that matched what I was looking for, but he didn’t pressure me. Jeff also helped me with insurance quotes – on his day off! When I arrived to pick up the car it was as promised, perfectly detailed, clean inside and out. A good car-buying experience overall – smooth and low-stress. I felt helped rather than hassled as I have in the past. More

The Sales person (Jaime Fernandez) was very friendly and professional. I would use him again to lease a vehicle. Within four hours I was riding out in a new lease auto. The manager Danny Q was also very f professional. I would use him again to lease a vehicle. Within four hours I was riding out in a new lease auto. The manager Danny Q was also very friendly on the phone when he telephoned me about leasing another vehicle. More