Bay Ridge Honda

Excellent service Sean Park was my sales rep. He is knowledgeable and courteous. Mr. Park facilitated all aspects of my leasing experience and encouraged me to keep i Sean Park was my sales rep. He is knowledgeable and courteous. Mr. Park facilitated all aspects of my leasing experience and encouraged me to keep in touch if I have any questions/issues in the future. More

poor service I brought my car in because of a recall and to have it inspected. Upon coming into the service I was encouraged to have my car aligned and tires rotat I brought my car in because of a recall and to have it inspected. Upon coming into the service I was encouraged to have my car aligned and tires rotated. I assumed this was important and gave permission. The work was done on my car and driving home I realized that the car was very hot with no heat on and there was no cool air coming through the vent. I drove home to make sure it did not change. It actually became hotter so i drove it back immediately and was told that the mechanic had left and to bring it back the next morning. The next morning Chris told me to bring it in. I did an he checked it and then asked his supervisor Andrew to check it. Andrew insisted there was nothing wrong and that the only way to cool the car was to air-conditioner. I explained that I have been driving this car since 2008 and have always had fresh cool air coming into the vents and not this warm to hot air coming in when the temperature was 55 degrees outside. I disagree with his assessment and would like a phone call and someone else look at the car. Summer is coming and it is very hot in the car and uncomfortable. Something was done by a technician to change the flow of air.I am sorry that I did not bring this to my mechanic and possible would have saved the $129 for an alignment and tire rotation and $18 for a free multipoint inspection and would have a car that the temperature is comfortable in the interior. More

Great Customer Service This was my first time leasing. Frank Baldassare made this a pleasant experience for me. He was very friendly. I felt like I knew him for years. Fra This was my first time leasing. Frank Baldassare made this a pleasant experience for me. He was very friendly. I felt like I knew him for years. Frank was very professional, helpful and made me feel very comfortable. I am very happy with the Civic. It's a great car. I left Honda with a piece of mind. Thank you Frank. More

Thanks Betty! Excellent Experience Betty Lala is outstanding. I always have a great experience with Betty. This was my second time coming to Bay Ridge Honda. Betty made the experience a Betty Lala is outstanding. I always have a great experience with Betty. This was my second time coming to Bay Ridge Honda. Betty made the experience a lot easier. I received my new 2017 Honda Accord Sport without any issues. I will always come back to Betty. -Piotr More

Great Salesmen, terrific deal We have bought six cars from Igor and we always feel that he cares about us and tries to give us a good deal. We feel very positive about working wi We have bought six cars from Igor and we always feel that he cares about us and tries to give us a good deal. We feel very positive about working with Igor and we have confidence in what he tells us, More

Excellent Customer Service First time working with Bay Ridge Honda, and will most likely work with them again. Frank Baladassare was accommodating and understood what I was look First time working with Bay Ridge Honda, and will most likely work with them again. Frank Baladassare was accommodating and understood what I was looking for. I look forward to doing business with him again in the future. More

Great service Sean Park has always been helpful. This is our 3rd time dealing with him and we have never been let down. Love bay ridge honda Sean Park has always been helpful. This is our 3rd time dealing with him and we have never been let down. Love bay ridge honda More

Excellence Great salesman no run arounds or hidden fees easy smooth transaction. I would definitely recommend anyone to purchase a vehicle here. Ask for Rey Rodr Great salesman no run arounds or hidden fees easy smooth transaction. I would definitely recommend anyone to purchase a vehicle here. Ask for Rey Rodriguez, he helped me out with everything. More

Very poor customer service experience from Sales Manager My partner and I just had the worst experience at Bay Ridge Honda. We went into the dealership a second time after agreeing on a price and accessorie My partner and I just had the worst experience at Bay Ridge Honda. We went into the dealership a second time after agreeing on a price and accessorie floor mats for the CRV. However once we arrived the sales manager ADRIAN would not let us test drive the car until he had a verbal agreement we would be purchasing a car! Everything from his body language to his tone of voice was rude and disrespectful. As soon as we got back from the test drive to start the process for ordering the color combo to buy the car Adrian STORMS out of his office and sits on the desk to go over our "agreed price and accessorie". However this time it's a $75 accessorie credit and not the accessorie itself. He then yells "do you want the car or no!?" We say no that's not what we agreed on so he stands up and storms off saying "fine!". At that point I tell him that we came in once to discuss prices a second time to drive the car which you didn't even want us doing without a verbal agreement and now you are telling us we are waisting your time and your sales safe members time. I have never been treated so disrespectfully by any one let alone a sales manager trying to make a sale! If you ever decide to buy a car go else where or make sure not to deal with ADRIAN SYLVESTER. I filed a complaint with their corporate office and contacted their general sales manager about my very poor experience at that dealership. Totally unacceptable! More

Excellence Without Excuses I have been a Bay Ridge Honda customer since 2004 and the service has only gotten better. CJ and Mr Dance were amazing as usual with assisting my frie I have been a Bay Ridge Honda customer since 2004 and the service has only gotten better. CJ and Mr Dance were amazing as usual with assisting my friend. She was originally looking to visit toyota and I told her "absolutely not". I was not wrong. CJ serviced her in the professional way he has used since I've worked with him. CJ is knowledgeable and meticulous in his work. Mr. Dance was patient, kind and professional. He did not rush my friend's decision making process but did give her enough options for her to make the right choice. More