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Bay Ridge Honda
Brooklyn, NY
1,716 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,716 reviews
October 18, 2016
Thank you for a wonderful experience Elizabeth Polanco was so helpful in the purchase of my 2016 honda civic. She was outstanding saleswoman. Patient, friendly and answered all of my ques Elizabeth Polanco was so helpful in the purchase of my 2016 honda civic. She was outstanding saleswoman. Patient, friendly and answered all of my questions. She didn't try to haggle with me, gave me a great deal and it was a fast process too. I will definitely be back and will recommend others go to her as well. More
by rpatt528
Employees Worked With
Elizabeth Polanco
October 15, 2016
Outstanding This is our 5th car with this Dealership and 6th with same dealer Igor Shiff. He always very profecional, prompt, responsive and the entire experience This is our 5th car with this Dealership and 6th with same dealer Igor Shiff. He always very profecional, prompt, responsive and the entire experience always very smooth. More
by Gala Gabinsky
Employees Worked With
Igor Shiff
October 15, 2016
"best" I finally got a decent,Honda CR-V. Mr Serge Casian made it a breeze.He had all the details to make the process easy,for that five star from me.I'll be I finally got a decent,Honda CR-V. Mr Serge Casian made it a breeze.He had all the details to make the process easy,for that five star from me.I'll be telling my friends.Thanks Mr Casian . More
by Djames
Employees Worked With
Sergio Casian
October 14, 2016
Positive Car Buying Experience My recent car buying experience at Bay Ridge Honda was a positive one. I had the pleasure of working with Jaime Fernandez to navigate the purchase of My recent car buying experience at Bay Ridge Honda was a positive one. I had the pleasure of working with Jaime Fernandez to navigate the purchase of my first car. Mr. Fernandez was patient with me throughout the process. He shared his knowledgeable about the different Honda models, he answered (all of) my questions and he explained the steps along the way. More
by YM
Employees Worked With
Jaime Fernandez
October 13, 2016
Long distance purchase was exceptional Sergio was so accommodating on my long distance purchase of a used CRV. He even went so far as to send me video of the vehicle before I made my decisi Sergio was so accommodating on my long distance purchase of a used CRV. He even went so far as to send me video of the vehicle before I made my decision. Everything was in order when I arrived to pick up the car and Sergio took care of everything as soon as I walked in the door. Bay Ridge Honda had the best price too in any of the eastern states I searched. More
by darrylann
Employees Worked With
Sergio Casian
October 12, 2016
great service from beginning to end Sean was very friendly and patient, it was a great buying experience and I will recommend anyone looking to buy a car to him. I love my new Honda. Sean was very friendly and patient, it was a great buying experience and I will recommend anyone looking to buy a car to him. I love my new Honda. More
by linda1975
Employees Worked With
Sean Park
October 11, 2016
Outstanding Customer Care and Service I recently purchase a Pre Certified owned Honda CR-V from Bay Ridge Honda's and my experience was beyond pleasant. My Sale Rep was Sergio Casian, and I recently purchase a Pre Certified owned Honda CR-V from Bay Ridge Honda's and my experience was beyond pleasant. My Sale Rep was Sergio Casian, and he treated me more as a friend then a potential buy. I had explain to him what my budget was and he really went to work. For over two weeks he would search his inventory, call me with potential vehicle's and did his best to bet me the best price possible. If you are looking for a Sales person who is going to look out for your best interest, hear what you are truly saying with respect to budget and type of car you are looking for, Sergio is you guy. He truly gets his potential customers and work for you to talk away being happy with what you purchased. In no way did he try to sell me something I didn't want or need. Outstand customer service and overall just a GREAT experience with Sergio and Bay Ridge Honda dealership. More
by JSikopoulos
Employees Worked With
Sergio Casian
October 10, 2016
Amazing service. The entire staff professional and helpful This was the best car buying experience ever. The entire staff was amazing. I have bought in 4 Honda dealerships Bay ridge is the best seriously. This was the best car buying experience ever. The entire staff was amazing. I have bought in 4 Honda dealerships Bay ridge is the best seriously. More
by William C.
Employees Worked With
Fred , Elizabeth Polanco, John Marino, Kevin Gelb
October 10, 2016
Worst customer service ever really wish if I had a negative starring or hate button here. I went there today as I had an appointment scheduled today with Joanne..... when we went really wish if I had a negative starring or hate button here. I went there today as I had an appointment scheduled today with Joanne..... when we went there she wasn't there so a senior sales representative named*** Elizabeth Polanco*** came to help us. She was judgemental from the very beginning as she started with and I quote "let me see your driving licence as you look to young to have a driving licence." Then we started talking about leasing Honda civic 2016 with higher milage. From the very beginning she started to blowing me off...she was so rude, wanted to control the whole conversation so that it become one sided...here are some examples At one point of our conversation I asked her to explain the procedures and fees..and once she did and gave us her price I asked will she be able to give us better price she put the situation like since we got the quote online before that's the best price and we should not expect more than this hahahaha. Then I asked is there student discount available? Her response by rolling her eyes and I quote again " do you still think you will get any discount when got an Internet price.??" I wish if I had a photo of her face when she said that. How rude it was. Then I was trying to work out the price since I went there on rainy and windy and cold weather like today. Her reply was if you don't agree the price you should go other place with an attitude xxxx off. ( point to be noted here a sales representative is pushing a potential customer to other place). She didn't try to work out the price any way what she did was lower the down payment and higher the monthly payment with very rude approach which push me away to other dealers and worked out for me good cause I got better price. Any way at the end she did a horrible thing that went way below ( not acceptable at all) customer service standard in usa. I wanted to look at her scrapbook where she wrote down the prices with an intention if I can work out the price so I held the book it was on her side. She quickly grabbed it not letting it go and said and I quote "I think it's ok"(basically saying get the xxxxs outta here) I asked her what let me take look again. She said I don't think you need that. It's ok. That turn me off completely I felt so insulted I immediately left the showroom. And forgot my umbrella behind. I send my brother to get it and she bullied him to... that's how my experience with this dealership. Won't recommend it to online nor to anyone I know. Just don't go there people. You deserve better. More
by Sajjad Mamun
Employees Worked With
Elizabeth Polanco
October 08, 2016
Mark Anthony is the best! My review is a few months tardy, but had to comment on Mark Anthony's professional, friendly and helpful service EVERY time I've dealt with him. He is My review is a few months tardy, but had to comment on Mark Anthony's professional, friendly and helpful service EVERY time I've dealt with him. He is the reason why I go back to this dealership for each new car. More
by returncstmr
Employees Worked With
Mark Anthony Esmade
