Bay Ridge Honda

Sean is a great salesman -- very patient, easy to talk to, willing and able to answer all of my questions. This was my first car buying experience so I needed someone to walk me through it. He did a fab to, willing and able to answer all of my questions. This was my first car buying experience so I needed someone to walk me through it. He did a fabulous job! More

All I have to say Mark Dance and Paul Berry are great team. They were easy going and very upfront and honest about the whole process. I came in to trade in my 2011 CR-V for 2013 Honda Civic. Mark was team. They were easy going and very upfront and honest about the whole process. I came in to trade in my 2011 CR-V for 2013 Honda Civic. Mark was able to get me out of my lease and get my boyfriend into a new lease with a much lower payment, which pleased both of us. Mark stood with us through the entire process, not going off to make other sales, he was there from the beginning to the very end when he walked us out to our new car, showed us how to use some of the features and waved goodbye. Paul made sure he explained all the number and the contract agreement very thoroughly, make us feel comfortable enough to make the deal and walk away feeling good, not ripped off. More

This has been our 4th car we purchased with the expert advise of Sales Consultant Mark Anthony Esmade and it certainly won't be the last! From the first time my husband and I met Mark, we were impressed advise of Sales Consultant Mark Anthony Esmade and it certainly won't be the last! From the first time my husband and I met Mark, we were impressed with his genuine love for his job and his sincerity of doing his best to satisfy his clients, even if it is a first time client. As our family dynamic changed, so has our needs in a vehicle, and Mark has gone above and beyond everytime to LISTEN to OUR needs and ensure that our family was happy, safe and on budget every time! It's not only about the sale with Mark and you clearly see that and I highly respect that about him and we made a life long friend as well. We trust Mark and always will!! In closing we also had a second encounter with Finance Manager, Dwayne Markland and he too exceeded our expectationsin listening and understanding our needs and budget. In this rapid paced modern technology world we live in, it is hard to find sincere friendly mannered genuine individuals. And with these two OUTSTANDING professionals, I sleep peacefully at night knowing that I made the right, safe and affordable decision for my family with their guidance. I am truly grateful and very happy with our vehicle purchases and would recommend working with them at Bay Ridge Honda. SATISFACTION GAURANTEED!!!! More

Being in business for many years, I tend to be very skeptical of all financial transactions. Sean Park kept reminding me that "this dealership is not like that". In the end I would have to agree with skeptical of all financial transactions. Sean Park kept reminding me that "this dealership is not like that". In the end I would have to agree with him. I felt completely satisfied with the whole buying process. Thank you! More

Thorough and seamless are the words that come to mind when I think of this car buying experience. My intellect want insulted with bogus offers. when I think of this car buying experience. My intellect want insulted with bogus offers. More

I purchased my new Honda Accord in 2008 and my son's 2012 Civic last year. When in the service dept., We always stop in the showroom to see our salesman Sean Park and he always welcomes us with a smile 2012 Civic last year. When in the service dept., We always stop in the showroom to see our salesman Sean Park and he always welcomes us with a smile and a handshake. We always recommend Sean and Bay Ridge Honda to all our friends. Bay Ridge gives the best deal on all new vehicles. Looking forward to working with Sean again when we trade my accord in for a newer model. More

The experience I had was great,professional,courteous, and prompt.Special thanks to Hank.The staff were outstanding,not pushy and just a fun experience. Kevin Maxwell and prompt.Special thanks to Hank.The staff were outstanding,not pushy and just a fun experience. Kevin Maxwell More

Mark Dance and the team at BR Honda miraculously did the impossible--they got me my first car! My case was particularly challenging. Yet, Mark Dance and his team gave me confidence that they would get the j impossible--they got me my first car! My case was particularly challenging. Yet, Mark Dance and his team gave me confidence that they would get the job done. They worked nonstop. They're my heroes! I recommend Bay Ridge Honda without bias. Having visited another Honda dealership prior to going to the Bay Ridge Honda dealership I commend Bay Ridge Honda for: stellar customer service, professionalism, and good old-fashioned hard work. More

Mark Dance was professional, personable, and knowledgeable. Up front and honest about what can and can't be done. Closed it up with Jack in finance who could not be a more easy going guy. Everyt knowledgeable. Up front and honest about what can and can't be done. Closed it up with Jack in finance who could not be a more easy going guy. Everything about this dealership is organized and on point... And I've seen my share of shady business practices in this industry. Bay Ridge Honda runs and maintains good business! More

This dealership is an old world - take your money and run kind of place. We bought a new Accord. The seat warmer's never worked properly. When we came to explain the problem while the car was under warranty kind of place. We bought a new Accord. The seat warmer's never worked properly. When we came to explain the problem while the car was under warranty the dealership was adamant that it was fine and refused to even inspect them. Then the AC was having issues. I tried fixing myself and waited about two weeks before calling the dealership. When we called to make a service appointment, the receptionist looked at our policy and then in a giddy voice (like she just won a prize) informed us that our warranty expired 3 days ago. We then asked to speak to a manager and were put on hold for 20 minutes before we were disconnected. Do yourself a favor, take their best price and go somewhere else, another dealership will match it and you will get treated like a valued customer. More