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Empire Nissan of Bay Ridge

Brooklyn, NY

4.8
1,204 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,204 Reviews of Empire Nissan of Bay Ridge

October 09, 2025

Excellent service. My husband and I were treated with respect, we were very comfortable, and our dealer, Thomas Dryer was determined to get us the vehicle we desired. T More

by shannonrivera717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Dryer
Oct 09, 2025 -

Empire Nissan of Bay Ridge responded

Shannon, Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from Thomas! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

October 06, 2025

I would like to say that my family and I had a wonderful experience and David Rivera was extremely helpful throughout the whole process. More

by breannawalker140
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Oct 06, 2025 -

Empire Nissan of Bay Ridge responded

Breanna, Thank you for your time and feedback. We are delighted to hear that your shopping experience with David was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal!

October 01, 2025

David Rivera was very knowledgeable and helpful with my purchase. Definitely recommend dealership and sales person. Everything was done in a timely manner. More

by Rina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr, Joe Randazzo
Oct 01, 2025 -

Empire Nissan of Bay Ridge responded

Your 5 star reviews for David and Joe are much appreciated! We hope to have the pleasure of working with you again someday, Rina. Feel free to reach out to us if we can be of any other help to you with your automotive matters.

October 01, 2025

Thank you David Rivera for a quick and easy purchase. . Love my new rogue. Everything went smoothly and quick. Higher recommend both dealership and salesman More

by Rina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr, Joe Randazzo
Oct 01, 2025 -

Empire Nissan of Bay Ridge responded

Your 5 star reviews for David and Joe are much appreciated! We hope to have the pleasure of working with you again someday, Rina. Feel free to reach out to us if we can be of any other help to you with your automotive matters.

September 26, 2025

Thank you Reggie and David you guys were amazing. I had a great experience . Thank you again More

by garciami93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Sep 26, 2025 -

Empire Nissan of Bay Ridge responded

Hello, Thank you for your review and feedback. We are pleased to hear that Reggie and David were able to provide you top-notch customer service. We look forward to seeing you again in the future.

September 06, 2025

I brought in my car with 150,000 miles for service, and now it drives like brand new! The staff here are professional and friendly, and the prices are very fair and transparent. Huge thanks to my service a More

by hongxu1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lei Wang
Sep 09, 2025 -

Empire Nissan of Bay Ridge responded

Hong, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that Alex has been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Thank you for your recommendation!

September 05, 2025

Alex Munoz was my service advisor and did an excellent job. Very knowledgeable and attentive to my concerns. Will come back again. More

by Steven DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Munoz
Sep 05, 2025 -

Empire Nissan of Bay Ridge responded

Steven, Our entire dealership takes great pride in providing the best possible buying experience and Alex will be thrilled to hear your kind words.

September 04, 2025

Overall wonderful experience. Was treated like family and purchased our dream car my wife and I have purchased 3 vehicles here and wouldn’t shop anywhere else More

by Limitlessboxing165
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Sep 05, 2025 -

Empire Nissan of Bay Ridge responded

Hello, Congratulations on your dream vehicle and welcome to the- Empire Nissan of Bay Ridge family. We are honored to hear that our service team was able to provide you exceptional customer service from the start to end.

August 27, 2025

My rep, Alex, And not just Alex the whole crew there from the guy taking your car to when you leave at the cashier was exceptionally peaceful and productive. I’m Thankful that it went so well More

by Hello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 28, 2025 -

Empire Nissan of Bay Ridge responded

Hello, We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Alex is certainly a favorite around here, so it is no surprise that you had a great experience working with him.

August 19, 2025

From the purchasing of my car in February 2025, with David to the Service with Jo yesterday 8/18/2025, Empire Car Dealership is the BESTEST. I have a would continue to recommend Empire to Everyone. T More

by Vegahope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JO, FROM SERVICE , David Rivera Jr
Aug 20, 2025 -

Empire Nissan of Bay Ridge responded

Vega, We are delighted to hear that your vehicle purchase and your vehicle services has been convenient and top-notch with David and Jo! Thank you for your recommendation and we look forward to the next opportunity to serve your vehicle needs again in the future!

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