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Empire Nissan of Bay Ridge

Brooklyn, NY

4.8
1,211 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,211 Reviews of Empire Nissan of Bay Ridge

October 01, 2025

David Rivera was very knowledgeable and helpful with my purchase. Definitely recommend dealership and sales person. Everything was done in a timely manner. More

by Rina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr, Joe Randazzo
Oct 01, 2025 -

Empire Nissan of Bay Ridge responded

Your 5 star reviews for David and Joe are much appreciated! We hope to have the pleasure of working with you again someday, Rina. Feel free to reach out to us if we can be of any other help to you with your automotive matters.

September 26, 2025

Thank you Reggie and David you guys were amazing. I had a great experience . Thank you again More

by garciami93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Sep 26, 2025 -

Empire Nissan of Bay Ridge responded

Hello, Thank you for your review and feedback. We are pleased to hear that Reggie and David were able to provide you top-notch customer service. We look forward to seeing you again in the future.

September 06, 2025

I brought in my car with 150,000 miles for service, and now it drives like brand new! The staff here are professional and friendly, and the prices are very fair and transparent. Huge thanks to my service a More

by hongxu1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lei Wang
Sep 09, 2025 -

Empire Nissan of Bay Ridge responded

Hong, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that Alex has been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Thank you for your recommendation!

September 05, 2025

Alex Munoz was my service advisor and did an excellent job. Very knowledgeable and attentive to my concerns. Will come back again. More

by Steven DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Munoz
Sep 05, 2025 -

Empire Nissan of Bay Ridge responded

Steven, Our entire dealership takes great pride in providing the best possible buying experience and Alex will be thrilled to hear your kind words.

September 04, 2025

Overall wonderful experience. Was treated like family and purchased our dream car my wife and I have purchased 3 vehicles here and wouldn’t shop anywhere else More

by Limitlessboxing165
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Sep 05, 2025 -

Empire Nissan of Bay Ridge responded

Hello, Congratulations on your dream vehicle and welcome to the- Empire Nissan of Bay Ridge family. We are honored to hear that our service team was able to provide you exceptional customer service from the start to end.

August 27, 2025

My rep, Alex, And not just Alex the whole crew there from the guy taking your car to when you leave at the cashier was exceptionally peaceful and productive. I’m Thankful that it went so well More

by Hello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 28, 2025 -

Empire Nissan of Bay Ridge responded

Hello, We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Alex is certainly a favorite around here, so it is no surprise that you had a great experience working with him.

August 19, 2025

From the purchasing of my car in February 2025, with David to the Service with Jo yesterday 8/18/2025, Empire Car Dealership is the BESTEST. I have a would continue to recommend Empire to Everyone. T More

by Vegahope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JO, FROM SERVICE , David Rivera Jr
Aug 20, 2025 -

Empire Nissan of Bay Ridge responded

Vega, We are delighted to hear that your vehicle purchase and your vehicle services has been convenient and top-notch with David and Jo! Thank you for your recommendation and we look forward to the next opportunity to serve your vehicle needs again in the future!

August 13, 2025

The best Nissan dealership. My problem was fixed every time. The workers are nice and also waiting room has coffee machine with every flavor you want. TV and also if you feel More

by Sawney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youssef Abdelmeguid
Aug 18, 2025 -

Empire Nissan of Bay Ridge responded

Sawney, Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again.

August 05, 2025

I've been going to this Nissan dealership location for over ten years to have my Altima serviced. This was my second year with Empire Nissan. Consistently good service during this time. Rod Spodar, Servic More

by Kitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Spodar, Service Advisor
Aug 07, 2025 -

Empire Nissan of Bay Ridge responded

Kitty, Thank you for your very kind review and continued loyalty to- Empire Nissan of Bay Ridge over 10 years. We are delighted to hear that one of the reasons that you keep coming back to see us is Rod's exceptional service! We look forward to seeing you again when your vehicle is ready for its next service!

August 05, 2025

I had an 8am appointment and my car hasn't been taken in until 11am. This previously happened and after a bad review, Carmine asked me to come in and they got me in and out without paperwork in one hour. More

by Anthony Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Chang, Lei Wang
Aug 15, 2025 -

Empire Nissan of Bay Ridge responded

Anthony, Thank you for taking the time to write this review. We are very sorry to hear that you had a bad experience with our Service Department. We would welcome the opportunity to speak to you on the issue. If you can please give us a call at our dealership and ask for the Service Director, Carmine Pennella at (347) 309-4016 or Email: cpennella@eagny.com.