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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

February 05, 2020

Responsive and service-driven I was in here pre- and during renovation and it was a bit to chaotic, staff was stressed and morale felt low; generally, I had a moderate to less than More

by JGEARRITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Armas
Feb 06, 2020 -

Bay Ridge Subaru responded

First, I want to thank you for working with us through our transition. It wasn't easy but we made it! I'm glad you like our renovations and not only did it lift the morale of our staff but also, our customers. Lifetime NYer or not, its good to be appreciated and we appreciate your business. Thank you for choosing Bay Ridge Subaru and we hope to work with you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 03, 2020

So far my wife and I are thoroughly impressed with this dealership. They were upfront about ask the details in our contract and have some awesome perks we look forward to utilizing. The sales staff were ve More

by LEWIS.VANAUSDLE
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Feb 04, 2020 -

Bay Ridge Subaru responded

Lewis, congratulations and thank you for the kind review. We believe transparency is key and we value your business. Thank you for visiting Bay Ridge Subaru and we wish that you and your wife enjoy your new vehicle. Sincerely, Tom Ruggiero, Dealer Principal

February 03, 2020

Friendly, professional, low stress service. From start to finish, our experience has been seamless and pleasant. Sales representative Gerald was/is helpful, professional and provided answers and More

by LNEMERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to share your experience and give us a five star rating. We appreciate you choosing Bay Ridge Subaru and hope to see you again as a repeated customer. Gerald is a fine employee and is dedicated to our customer satisfaction. Please enjoy your new vehicle and if you have any further questions or concerns don't hesitate to reach out. Sincerely, Tom Ruggiero, Dealer Principal

February 03, 2020

Easy and comfortable This dealership was filled with friendly faces, willing to help with whatever you needed. I knew what I wanted from the car I was purchasing and Antho More

by KDAY42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Bay Ridge Subaru responded

K, thank you for the positive experience and five star rating. We are so happy to hear that Anthony to provide an excellent car buying experience for you and you were able to get the car you were looking for. Thank you for choosing Bay Ridge Subaru and we hope you enjoy your car. Sincerely, Tom Ruggiero, Dealer Principal

February 03, 2020

Easy experience I leased a new 2020 Forester Limited and returned a 2017 leased Forester. Joe Teti made the process easy with no pressure and found me a car from anot More

by VERONAJULIET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Teti
Feb 04, 2020 -

Bay Ridge Subaru responded

Verona, congratulations on your new 2020 Forester Limited. Joe is a fine example of our core values and represents our brand well. Thank you for shopping at Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 03, 2020

never received the feedback I never received my feedback on my last post. Can you please check back. I would like to know what would be the answer. thank you More

by julio_chau
Recommend Dealer
No
Employees Worked With
Peter Marconi
February 01, 2020

Very simple - low pressure Really enjoyed our experience at Bay Ridge Subaru. Very low stress, no annoying emails, texts or phone calls badgering us to make a decision. I was More

by 86thSt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Feb 03, 2020 -

Bay Ridge Subaru responded

Thank you for the your feedback and five star rating. We believe being honest and upfront is the best approach in this business. We want our customers to feel safe and reassured with their decision. That is why I am honored to have someone like Cory on our team. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 01, 2020

Really good dealership,real deals no games.My 4th lease Really good dealership,real deals no games. My 4th lease with them. Higly efficent and professional,you will not regret decision of buying or leasi More

by IYUFA
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Feb 03, 2020 -

Bay Ridge Subaru responded

Thank you so much for the recommendation and five star rating. We appreciate your repeated business and sharing your positive experience. We looking forward to working with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

February 01, 2020

Cory was incredibly helpful through the whole process, helping me evaluate the pros and cons of both cars that I was considering. Never once was he pushy or aggressive, and he was very adept at reading th More

by MICHAEL.TURTURRO
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Feb 03, 2020 -

Bay Ridge Subaru responded

Michael, congratulations on your new Crosstrek! They are excellent vehicles and you are just going to love it. I am glad Cory was able to assist you through the car buying experience. We at Bay Ridge Subaru are dedicated to helping our customer find the perfect vehicle that compliments their needs, lifestyles and budgets. Thank you for shopping at Bay Ridge Subaru and we hope to see you again for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

January 31, 2020

Amazing service, great communication, best service experience I’ve ever had! Thanks the work was completed in the time expected and a great result - will return. More

by Outback customer
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Feb 03, 2020 -

Bay Ridge Subaru responded

Thank you for the five star rating and your review highlighting your amazing, great, and best service experience you've ever had. I am proud of my team and the services they provide. Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

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