Bay Ridge Subaru

Friendly and professional Went in for express service on a Saturday morning. They did a quick oil change while I waited. Staff here are always helpful and effective cient. Marc Went in for express service on a Saturday morning. They did a quick oil change while I waited. Staff here are always helpful and effective cient. Marco was courteous and kept me updated while everything was happening. More

Very satisfied Service is prompt and courteous. The service manager, Andrew is always willing to listen to concerns I have about the car and offer helpful advice. T Service is prompt and courteous. The service manager, Andrew is always willing to listen to concerns I have about the car and offer helpful advice. The service writer, Marc is always professional and efficient. The cost is relative but I never feel taken advantage of. Other staff members always make me feel welcome. I’ve been driving for over 50 years & dealt with many dealerships & service departments. This one rates #1 for me. More

State Inspection & checkup Pamela Morgan was a pleasant person to deal with and the service was fast...didn’t have to wait long for checkup & state inspection. You need to R Pamela Morgan was a pleasant person to deal with and the service was fast...didn’t have to wait long for checkup & state inspection. You need to Reduce the # of words required in this section. More

Excellent Customer Assistance The salesman patiently went over all of the options and found me exactly the car I was looking for. He then took his time showing me everything in the The salesman patiently went over all of the options and found me exactly the car I was looking for. He then took his time showing me everything in the vehicle so I could drive it with confidence. More

Bay Ridge Subaru is always terrific. I've never had a bad visit with the folks here. I can happily recommend their services, having gone there since purchasing my Subaru from them. I've never had a bad visit with the folks here. I can happily recommend their services, having gone there since purchasing my Subaru from them. More

Great service , very accommodating, friendly, knowledgeable staff. Not the usual dealership. They don't try and sell you what you don't need. Convenient location , very accommodating, friendly, knowledgeable staff. Not the usual dealership. They don't try and sell you what you don't need. Convenient location. More

Great Experience As a first time Subaru shopper, we had a a great experience at Bay Ridge Subaru. Everyone was extremely nice and accommodating and we are very happy w As a first time Subaru shopper, we had a a great experience at Bay Ridge Subaru. Everyone was extremely nice and accommodating and we are very happy with our new car. More

Best service ! Before I go Subaru dealership I go five other dealership , one dealer busy no body come asking me , one lie me for finance , other celling mechanic pr Before I go Subaru dealership I go five other dealership , one dealer busy no body come asking me , one lie me for finance , other celling mechanic problem car , Subaru dealership best one , bay ridge Subaru also Staten Island Subaru both best , honest , nice service and great job ! Thank you Cornelius (Cor) and Joseph ! More

Best price in the area We went to different Subaru dealers. Bay Ridge offered a price that beats Costco Auto Program offer. And they had the Crosstrek in the exact trim and We went to different Subaru dealers. Bay Ridge offered a price that beats Costco Auto Program offer. And they had the Crosstrek in the exact trim and color which I like in stock. Cornelius listened to our preferences and offered honest opinions on the model and trim, never pushed us to get the higher trim—even though we eventually decided to get the top trim after discussion among family. He gave us a great test drive experience. Financing process took long and was a little more complicated than we had expected. And I did regret being persuaded on getting the paint protection without time for research. The time spent walking through all features of the car was cut short due to the closing time. My first encounter with the service department for a recall was excellent. The car was ready within the promised time period. I’ve recommended Bay Ridge Subaru and Cornelius to friends and colleagues. More

Quick head unit firmware update Quick in and out, even with dealership being remodeled. Android Auto works much better now with new version. Also got some work done on free WiFi whi Quick in and out, even with dealership being remodeled. Android Auto works much better now with new version. Also got some work done on free WiFi while waiting. More