Bay Ridge Subaru - Service Center

Great short notice service for oil change triggered by a low oil level warning light. A happy 20 year customer of Bay Ridge Subaru. Keep up the good work. low oil level warning light. A happy 20 year customer of Bay Ridge Subaru. Keep up the good work. More

Staff is always courteous and professional Staff treats Staff is always courteous and professional Staff treats you as a person not a number Staff performs Service with a smile Staff is flexible based Staff is always courteous and professional Staff treats you as a person not a number Staff performs Service with a smile Staff is flexible based on my schedule which is very important More

Professional Service- they are right on it. Highly recommend Bayridge Subaru for all their offered services. Sabina ensured that all my concerns were handled to my liking. recommend Bayridge Subaru for all their offered services. Sabina ensured that all my concerns were handled to my liking. More

My first time at the dealership and I felt welcome immediately. They addressed the issue and when it was easier to fix than first thought they reduced the charge. Good service. immediately. They addressed the issue and when it was easier to fix than first thought they reduced the charge. Good service. More

Excellent service and great amenities while waiting for my Subaru to be serviced. I was comfortable and able to work on my laptop while waiting for my car. my Subaru to be serviced. I was comfortable and able to work on my laptop while waiting for my car. More

Very pleasant experience during service appointment. Vert nice and comfortable waiting area. Staff is really attentive to details, polite and pleasant to interact with. Would definitely recommend this to exi nice and comfortable waiting area. Staff is really attentive to details, polite and pleasant to interact with. Would definitely recommend this to existing or potential Subaru owners. More

Service was good Staff was friendly Service department took care of all the matters Very pleased with my visit They checked everything out and everything was fine with my visit took care of all the matters Very pleased with my visit They checked everything out and everything was fine with my visit More

Excellent service...great communication. Andrea Gerace went above and beyond to satisfy my needs....a great service team! Quality of work was outstanding. Well satisfied. went above and beyond to satisfy my needs....a great service team! Quality of work was outstanding. Well satisfied. More

I'm only giving a two star rating because the wait time for an oil change and NY State inspection was 4 hours long, and I was never given any updates on the wait time while I was in the waiting room. Init for an oil change and NY State inspection was 4 hours long, and I was never given any updates on the wait time while I was in the waiting room. Initially I was told it would take One and a half hours. Granted, it was the day before Thanksgiving, So it seemed like they were very busy. Choosing to go in for service that date was a mistake. Later I realized after the fact that if I had taken my car to the Subaru dealership where I bought it, they would have done the oil change and NY state inspection for free, so I could have saved $80, also my mistake. The staff at Bay Ridge was very friendly though. More

Kayla was great and explained everything and I appreciate the car being looked over by the service team for any needed attention even though I was only there for the airbag recall. The cell phone holder was the car being looked over by the service team for any needed attention even though I was only there for the airbag recall. The cell phone holder was knocked off my dashboard though and I could not fix it afterwards. More