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Dealerships need five service reviews in the past 24 months before we can display an overall service rating.
2,318 Reviews of Bay Ridge Subaru - Service Center
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September 24, 2022
It’s been 12 days, the 2nd attempt and 1 phone call from my adviser for my 2021 Outback power lift gate malfunction. Still no progress…… my adviser for my 2021 Outback power lift gate malfunction. Still no progress…… More
by Redd
Employees Worked With
Helpful August 19, 2022
The dealership is beautifully newly renovated. The waiting room was very comfortable and clean and even has free Starbucks coffee! Their service department is excellent. Marc went above and beyond The waiting room was very comfortable and clean and even has free Starbucks coffee! Their service department is excellent. Marc went above and beyond to help me with everything I needed. My car was done with service quickly and was even detailed it for me!! I will definitely be back to Bay Ridge Subaru! More
by MSECCIA
Employees Worked With
August 12, 2022
Marc, the service manager and his team of technicians (Umer) serviced my vehicle as the manufacturer outlined. I came in to have additional services performed, services not covered under warranty, with a (Umer) serviced my vehicle as the manufacturer outlined. I came in to have additional services performed, services not covered under warranty, with an out of pocket cost, but was told, you don't need it at this point. Many dealers would have performed the service regardless of whether I needed it or not, but Marc and his team have always done right by me. It's integrity that matters most. They aren't the closest Subaru dealer to me, but Marc and Umer have treated me right, and for those reasons, I'll make the longer drive to them. Sincerely, Gil More
by Gil S.
Employees Worked With
June 16, 2022
Brought our 2017 Subaru Outback in for New York State inspection and oil change. Mark got us out quickly and efficiently. Love Bay Ridge Service people. inspection and oil change. Mark got us out quickly and efficiently. Love Bay Ridge Service people. More
by PMEMGMCM
Employees Worked With
June 14, 2022
Efficient and professional, nothing else to say, satisfied ok,ok,ok,ok,good job, that's all satisfied ok,ok,ok,ok,good job, that's all More
by Annmaridubrino
Employees Worked With
May 26, 2022
Exceptional service from sales, finance and service departments! Recommended by friend, would recommend to all. Thank you! departments! Recommended by friend, would recommend to all. Thank you! More
by mbm1951
Verified CustomerEmployees Worked With
Other Employees :
Mark Wildman
May 22, 2022
Work was completed as requested. Job was done within the time frame as promised. No other comments. Job was done within the time frame as promised. No other comments. More
by Kfzw28
Employees Worked With
May 18, 2022
Customer service, communication,and timeliness. Would not recommend this dealership to anyone horrible experience and service. Would not recommend this dealership to anyone horrible experience and service. More
by Sunshine777.
Employees Worked With
Other Employees :
Andrew Gerace
April 29, 2022
service was excellent. employees was very nice and helpful. i will go back to them. employees was very nice and helpful. i will go back to them. More
by uzziahp
Employees Worked With
March 30, 2022
Good service and slow response. But I still recommend you come to get a good service in there. Also you can have free inspection for your car. It's very good service for the Subaru But I still recommend you come to get a good service in there. Also you can have free inspection for your car. It's very good service for the Subaru dealer. More
by WT1370
Employees Worked With
