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Bay Ridge Subaru - Service Center

Brooklyn, NY

4.6
1,685 Lifetime Reviews Review Dealership

1,685 Reviews of Bay Ridge Subaru - Service Center

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May 08, 2021

"people are helpful and friendly. They readily took care..."

- HOHANEY

people are helpful and friendly. They readily took care of my expressed needs and resolve all my concerns. Services were provided quickly and I could pick up my car without waiting too long

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Yes
Employees Worked With
May 08, 2021

"Bay Ridge Subaru is a great dealership. This time I went..."

- Guardianangel

Bay Ridge Subaru is a great dealership. This time I went in for my oil change . I was greeted as if I was family with a smile and pleasant talking. They explained what my car required and j agreed to . I was out of there very quickly. I also had the opportunity to talk with my salesman Anthony. The place was clean and friendly. It is worth the trip to Brooklyn from Queens.

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Yes
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May 07, 2021

"I needed damage done to the rear of my 2019 Outback and..."

- MICHAEL_HAMBURG44

I needed damage done to the rear of my 2019 Outback and Bay Ridge made the repairs as painless as possible Marc also was good at keeping me posted of the car's status.

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Yes
Employees Worked With
May 07, 2021

"My battery needed to be replaced and Sabina did a little..."

- SKWDAYBREAK

My battery needed to be replaced and Sabina did a little research and ultimately determined my battery was not only under warranty but that it was to be installed for free- not the 70.00 that was on my invoice. Obviously she is a rock star! Everyone there is excellent.

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Yes
Employees Worked With
May 07, 2021

"Like always the service experience was excellent. Mark..."

- JOELHORWITZ12

Like always the service experience was excellent. Mark in service does a wonderful job taking care of things. I will recommend the dealer to friends and family.

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Yes
Employees Worked With
May 07, 2021

"Always provides superior, honest service. I take both of..."

- LAREMONT

Always provides superior, honest service. I take both of my cars there (an Outback and a Forester). On the three occasions I have used your Service Department you were honest about what I needed and told me what I could postpone, thus saving me money. With two children in college, I really appreciate that.

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Yes
Employees Worked With
May 06, 2021

"I was taken care of as soon as I arrived. Sabina was..."

- LPTC

I was taken care of as soon as I arrived. Sabina was quite pleasant, knowledgeable and attentive as my advisor. Everything was taken care of well.

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Yes
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May 07, 2021 -

Bay Ridge Subaru responded

Hi LPTC, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Tom Ruggiero, Dealer Principal

May 06, 2021

"As always the process of servicing my Forester was..."

- SWBARTO

As always the process of servicing my Forester was painless. Everyone was friendly professional and helpful .My car was ready when estimated it would be and Kayla was very thorough explaining what was done to my car.

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May 07, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star rating, SWBARTO! We look forward to seeing you at Bay Ridge Subaru again soon! Sincerely, Tom Ruggiero, Dealer Principal

May 06, 2021

"The service was prompt, smart, and helpful. I..."

- STAGER0

The service was prompt, smart, and helpful. I appreciated how I was treated from making the appointment, the constant contact, and also the guidance I was provided throughout the process. I even commented that the customer service was excellent.

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May 07, 2021 -

Bay Ridge Subaru responded

Thank you for that great review! If there's anything else that we can do for you, just let us know! We hope to work with you again in the future, STAGER0! Sincerely, Tom Ruggiero, Dealer Principal

May 06, 2021

"I was greeted by Sabina upon my arrival. In addition to..."

- KENJM

I was greeted by Sabina upon my arrival. In addition to my scheduled work, the multi point inspection revealed some other one that was recommended. She Explained what each item was and was able to schedule the additional work for the same visit.

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Yes
Employees Worked With
May 06, 2021 -

Bay Ridge Subaru responded

Kenjm, thank you for taking the time to leave us a review. We're happy to hear that Sabina was able to take care of your car's needs and take care of everything in one visit. We appreciate your business and hope to work with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

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