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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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February 22, 2013

Horrible service department, would never use this dealership again for anything. A complete disgrace to the Subaru of America, they should not be a qualified dealership and are just taking up space More

by MRoytlender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob, John Jr
August 30, 2012

I initially went for a first oil change and was in and out in about two hours which is perfectly acceptable to me considering they do not take appointments for maintenance. I received two letters in the m More

by dssquare85
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob Chako & Steve Cravotta
September 27, 2011

I have brought my Suzuki here for service on several occasions, and I could say a few things about that, but I won't. Most recently I brought my car in for an oil change, an inspection and a fix for a s More

by limkas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
June 24, 2011

Bad experience all around. We live close by so this was the obvious first choice to visit for a Subaru. Had comparative pricing on a new Outback - they did not want to hear anything - they were very indepe More

by billbob1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
September 18, 2009

Jonas Luima in the service department was verbally abusive and was rude after being advised of a mistake he made. I asked him to remove a sticker from the exterior of my brand new car (2 weeks old), a More

by mersop
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonas Louima
July 20, 2009

Worst experience with a maintenance service. The owner Steve Cravotta lied to me and told me during 4 hours that my car would be ready in less than one hour. He became extremely rude when I asked him why More

by cyn thia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Cravotta
August 26, 2006

I brought my '98 Legacy GT there over this past winter with $112,000 miles on the clock. I reasoned that a genuine Suby dealer would do a good job on a new clutch (I still had the original in it) and a s More

by m. weiss
Recommend Dealer
No
Employees Worked With
Jacob Chacko, Steve Cravotta
April 04, 2006

Do NOT purchase a vehicle from these people. Their customer service is just HORRIBLE HORRIBLE HORRIBLE.... 1)They harassed me to purchase an extended warranty... 2)When I bought the car, the ins More

by nykevins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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