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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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April 28, 2021

Good service and very friendly. Got there early and taken right away. Nice waiting area. Would go back without hesitation. All around a very good team. More

by arnietannen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Apr 28, 2021 -

Bay Ridge Subaru responded

Thank you for sharing your satisfaction with us, arnietannen. We look forward to working with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

April 26, 2021

Very attentive and responsive staff. they checked also for levels on several items and gave me a checklist of all items reviewed. Very happy with the experience. More

by scarlos2k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 26, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review! We're glad to have been able to get you back out onto the road feeling confident in your vehicle! We appreciate your business and look forward to your next visit! Sincerely, Tom Ruggiero, Dealer Principal

April 26, 2021

Sabina is the best! Friendly, knowledgeable, and Sabina is the best! Friendly, knowledgeable, and helpful. Easy drop off and pick up. Loaner was like visiting an alternate universe where I didn’t More

by DAPONTEJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Apr 26, 2021 -

Bay Ridge Subaru responded

Very glad to hear that Sabina was helpful with your vehicle's service! Thank you for choosing Bay Ridge Subaru and we look forward to working with you again sometime! Sincerely, Tom Ruggiero, Dealer Principal

April 26, 2021

Very friendly and efficient service. Waiting room was very spacious and clean--felt very safe. Car was ready before the promised time. Charges were accurate. More

by CKLK18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 27, 2021 -

Bay Ridge Subaru responded

Thank you for leaving us a positive review. We're very glad to hear that the service team was helpful and efficient during your appointment! Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

April 26, 2021

Pro- Professional, knowledgeable, friendly staff. Timely service. Waiting room is clean, comfortable and has snacks. All other areas also very clean and tidy. Free wifi and hand sanitizer dispensers readily More

by SCTANG73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 27, 2021 -

Bay Ridge Subaru responded

Thank you for taking time to leave us some feedback! We appreciate your kind words and are glad that you had a good experience with us, even while waiting for your service to be completed. We hope that because of this you'll work with us again in the future! Sincerely, Tom Ruggiero, Dealer Principal

April 23, 2021

My service rep, Sabina, was great. Very professional, efficient, and accommodating. She also saved me a walk in the cold to get coffee as she directed me to their superb Starbucks coffee machine. I would More

by Rozlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Apr 23, 2021 -

Bay Ridge Subaru responded

Hi Rozlee, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

April 22, 2021

All work was done on time and without any issuesService All work was done on time and without any issues Service representative was very helpful with answers and explanations. No issues found, recommen More

by SLUB292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 22, 2021 -

Bay Ridge Subaru responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! Sincerely, Tom Ruggiero, Dealer Principal

April 22, 2021

Very professional in what she do,very friendly and Very professional in what she do,very friendly and helpful in addressing the problems and explaning what works has been performed on the vehicles wh More

by MASTERLAY888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 23, 2021 -

Bay Ridge Subaru responded

Hi MASTERLAY888, thank you so much for your positive comments about Bay Ridge Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

April 22, 2021

Bay Ridge Subaru was extremely helpful and honest about my car's repairs, and it was completed right on schedule. Would highly recommend them for service. More

by STACKP2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 22, 2021 -

Bay Ridge Subaru responded

Thank you for the feedback and for visiting Bay Ridge Subaru. If there is anything else we can help you with please don't hesitate to ask. Sincerely, Tom Ruggiero, Dealer Principal

April 21, 2021

Service was thorough and timely. In and out in a pinch and staff was super friendly! They even checked my tire pressure and filled my tires with air unprompted. More

by ianrbliss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Apr 21, 2021 -

Bay Ridge Subaru responded

Thank you for the great review, ianrbliss! We hope to work with you again! Sincerely, Tom Ruggiero, Dealer Principal

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