My experience with Bay Ridge Toyota's Pre-Owned section was awesome. Ronald greeted me at the door, walked me through their selection and answered any and all questions about the vehicle. Juan, the manager, did the best he could with our deal to make sure I walked out with a car that I was happy with (and unlike some of the other managers, let alone the sales people, of the other dealerships we visited Juan actually approached and introduced himself to us). Finally, Mr. Wilmot, the finance manager helped me out even more before we sealed the deal on a silver 2017 Toyota Camry. I will recommend anyone interested in a car to speak with these people. They are all real gentlemen. (I visited a few dealerships that day and realized how important customer service was). EVEN on my return visit to tie up a tiny loose end, they were completely professional and inviting.
Thanks guys for all of your help!! Two thumbs up!