Toyota of Bay Ridge Brooklyn

When I initially walked into the dealership Joe Chen welcomed me with a big smile. He showed me the exact Camry I had been looking for. After he took me on a test drive I decided this was "MY CAR". T welcomed me with a big smile. He showed me the exact Camry I had been looking for. After he took me on a test drive I decided this was "MY CAR". The whole process was simple and quick. I've had my car for two weeks and couldnt be happier. Thank you Joe and the staff of Bay Ridge Toyota Ray More

i have went to toyota to look at the highlander i was greated at the door by a salesman named boris and asked if i wanted a drink and what my name was and what kind of car i was looking for.i was shown a greated at the door by a salesman named boris and asked if i wanted a drink and what my name was and what kind of car i was looking for.i was shown aroud the dealership with a tour of parts and sirvis then went on a test drive i was verry happy with the price and would recamend anyone to visit More

A scam dealership to stay away form. They post a "price" on the internet which is not really a price - it is the remaining balance after you put down some money (typically they would ask for an amount of $2 on the internet which is not really a price - it is the remaining balance after you put down some money (typically they would ask for an amount of $2,995). So add $2,995 to what they call the "price" to arrive at the real number (and then only the real number if you agree to finance). More

After visiting a couple of dealers in my area, I went to Bay Ridge Toyota. In this place, nobody cares to sell a car, but in that place, I found Tony Chan. This guy is the only one who really cared. He help Bay Ridge Toyota. In this place, nobody cares to sell a car, but in that place, I found Tony Chan. This guy is the only one who really cared. He helped me buy a car from A to Z. If you visit this dealership, I recommend you ask to talk to Tony Chan!! He's honest, friendly, and has great customer service. He's your guy in Bay Ridge Toyota. More

I am very surprised at such a reputable company to have such poor customer service skills. When you call expect to be on hold from anywhere between 20-40minutes just to be able to speak to someone. They ex such poor customer service skills. When you call expect to be on hold from anywhere between 20-40minutes just to be able to speak to someone. They express to all their customers how they specialize in service of your toyota for at least 2yrs, I have been trying to get my car serviced for the first time for 1 months now. I would never recommend them to anyone of your freinds, after they sell you a vehicle they have no concern in anything else. THEY ARE NOT ACCOMODATING AT ALL!!!!!!!! More

After stripping a bolt in trying to remove an idler pulley on my 01 Toyota Corolla, the dealership has said any damage done to the engine in trying to remove the bolt will be my responsibility. I'm tho pulley on my 01 Toyota Corolla, the dealership has said any damage done to the engine in trying to remove the bolt will be my responsibility. I'm thoroughly dissatisfied with the treatment, attitude and performance of everyone at this dealership. More