Bay Ridge Volkswagen

Great costumer service. Great dealership with experience salesman. Thanks to Eddie my wife now have the car of her dreams. I would recommend this dealership to any of my frie Great dealership with experience salesman. Thanks to Eddie my wife now have the car of her dreams. I would recommend this dealership to any of my friends. More

EXCEPTIONAL CUSTOMER SERVICE My initial experience with David cascaded me into leasing 3 vehicles (wife,son and myself) plus recommending two additional family members which agree My initial experience with David cascaded me into leasing 3 vehicles (wife,son and myself) plus recommending two additional family members which agreed with me about his customer service skills and his knowledge about Volkswagen. His manage Jorge also very attentive and follow through with all of my family request. More

Great service! We had such a great experience leasing our first car at Bay Ridge Volkswagen with Eihab AlNajjar. From the moment we walked into the showroom, Eihab s We had such a great experience leasing our first car at Bay Ridge Volkswagen with Eihab AlNajjar. From the moment we walked into the showroom, Eihab set us at ease with his vast knowledge of the brand and cars in general and his friendly and professional demeanor. With zero pushiness, he helped steer us toward the 2018 Tiguan SE and didn't pressure us into adding upgrades that we felt were unnecessary for our needs. He listened to us and accompanied us on a test drive, offering insight into the leasing process while highlighting the car's features. When it came time to talk numbers, he made the process quick and easy, working with us and getting us the best deal possible. We couldn't be happier—and will definitely be back in three years once our lease is up! More

Pricing !!! (NOT RECOMMENDED) Bought a car a year ago kept it SAME condition (personnel use) added exactly 5000 miles into it 2 things: 1-bought the car far mor (NOT RECOMMENDED) Bought a car a year ago kept it SAME condition (personnel use) added exactly 5000 miles into it 2 things: 1-bought the car far more from the real cost 1-when went back for a trad they want me to loose $17000 Is it fair ? If yes then I recommend this place ;) More

First Time Buyer I just bought a Tiguan from this dealership and Jorge made the process quick and simple. The manager gave me the best discount I could get for the car I just bought a Tiguan from this dealership and Jorge made the process quick and simple. The manager gave me the best discount I could get for the car. After visiting several dealerships, I decided to choose this one because the staff was easy to work with. Every other dealership tried to sell as quick as possible but Jorge let me take my time and wasn't pushy at all. Thank you very much, I'll probably be back after two years to purchase a new vehicle. -Regards, Mr.Lleshi More

DECEPTIVE - BAIT & SWITCH "0" STARS..... Deceptive sales tactics and typical bait an switch by Jed Kaas, General Sales Manager. He refused to breakout the DMV fees. He also ref "0" STARS..... Deceptive sales tactics and typical bait an switch by Jed Kaas, General Sales Manager. He refused to breakout the DMV fees. He also refused to explain the math pertaining to the $250 lease payment he presented, $199 + tax + 625 acquisition fee over 36 months is not $250, obviously they are rounding up for their benefit. Lastly, we agreed on $27,500 for my trade, when they papers were presented it was $27,000. Obnoxious and rude....... Does the owner Robert Sabbagh know what's going on at his dealerships !!!!!!!!! More

Worst Auto Shop Experience This is by far the absolute WORST VW dealership / auto repair shop I have ever dealt with in my life. I was the owner of a 2000 VW Jetta with less tha This is by far the absolute WORST VW dealership / auto repair shop I have ever dealt with in my life. I was the owner of a 2000 VW Jetta with less than 80,000 miles on it. It was in drivable condition until we discovered that there was a dent in the oil pan. I called a towing company to tow it to this location and figured it was safe since this is a "certified" VW Dealership / Auto repair shop. Once the service was completed I picked up my car a few days later, this was after they told me the car could be traded in for $1000. I told them I would hold off for now since they confirmed twice that it was in drivable condition and they tested it before giving me the keys to drive it. I paid for my service and less than 12 hours later the car completely broke down on the highway and almost took my husband's life. I got the car towed to another location where now the engine and alternator are completely not functional. They did not take responsibility for this issue nor did they offer a refund. They are SHADY, COMPLETELY DISORGANIZED and NOT TO BE TRUSTED. An auto shop who functions like this with a lack of business ethics and integrity for one's work should NOT but in business. More

The best VW dealership I have been leasing cars for the past 20 years. By far this is the best dealership I have ever been to. They are honest , sincere and friendly. No has I have been leasing cars for the past 20 years. By far this is the best dealership I have ever been to. They are honest , sincere and friendly. No hassle. They will work with you and try to get you the best possible deal. Jed the general manager is outstanding. He will work with you as well and will go the extra mile to get the deal done. Trust me I have been around. It's my second car from bay ride VW in the past 3 years. I'm looking forward for my next car. Regards, Jonathan. More

Continued to be billed after lease returned I was continued to be billed 2 months after I returned my lease. The dealer never notified Volkswagon Credit and I had to spend many hours on the phon I was continued to be billed 2 months after I returned my lease. The dealer never notified Volkswagon Credit and I had to spend many hours on the phone and digging up old paperwork to prove I returned the car. They will talk you into a car but abandon you afterwards. I was not even able to get a follow up call. More

First time Buyer/Lease!!! Wow, what do I to got to say? First off, what a phenomenal group of staff you have at Volkswagen Bay Ridge!They made my first time purchasing a car & Wow, what do I to got to say? First off, what a phenomenal group of staff you have at Volkswagen Bay Ridge!They made my first time purchasing a car & my driving experience AMAZING!!! Gali Balter, her gorgeous smile, and personality, joking around with us, introduced us to Volkswagen with opening arms made sure I picked the right car & and left with one that very day which was yesterday haha! All I can say I is I LOVE IT!!! Thank you Gali!!! David on the other hand was another terrific guy, made us laugh, joked around with us made sure we were comfortable & what will make my future experience with Volkswagen an excellent one! He & Gali made sure I got the top notch of a deal with what was in my budget range & they always welcomed me to come back at anytime even after I finish my lease if I want to see some other opportunities in the near future if I don't choose to go with Volkswagen again! Well, I'm not much of a writer like I used to be haha, I hope you take care of these two as they work hard for your company, and strive to get Volkswagens name out there & attract potential buyers which without a doubt they do tremendous, and I have trust in them that they do one heck of a job now & in the in the near future!!! Thank you again guys, Gali keep in touch! ;) - Mujo Aksabanovic More