Bay Ridge Volkswagen
Brooklyn, NY
Filter Reviews by Keyword
By Type
Showing 219 reviews
If you're looking for a dealership to value you as a customer then Bay Ridge Volkswagen in Bklyn is the place to go. From the very start of our adventure looking to lease a Jetta car, we were lucky to customer then Bay Ridge Volkswagen in Bklyn is the place to go. From the very start of our adventure looking to lease a Jetta car, we were lucky to be greeted by this marvelous salesperson-Diana Hedin. She made sure to get us the most for our money while staying within our budget. She is very pleasant, knowledgeable and patient. She made sure to answer all our questions and gives us details we had not thought about. " Did I mention she was patient". We went in with the intention of purchasing a Jetta but after hearing all the wonderful aspects the Passat had to offer we were convince to buy the Passat. Then came the dilemma of choosing a color. We went back and forth between colors until we finally decide on white. All the while Diana was still smiling and patiently assuring us that it was okay to take our time and decide color. We agree on white, left a deposit and made an appointment to finance within 2 days. We went home and next day called Diana asked for a new deal for a Jetta with more bells and whistles; since, after really thinking it over the Passat wasn't realistic for us. Well, Diana worked her magic and was able to offer us what we wanted for the same monthly price for our budget. I can't stress enough how pleased we were to be able to drive out the lot with brand new sunroof car, more features than what we thought our budget would buy, and my husband smiling cheek to cheek. If you want satisfaction from getting the best deal, speak to Diana Hedin and the team-Max and David!!!!!! More
I had never bought a new car before and I was very anxious about doing it. Mr.Andrew Ufnal greatly diminished my anxiety by his warm, straight forward and humorous approach with me. He had a vast know anxious about doing it. Mr.Andrew Ufnal greatly diminished my anxiety by his warm, straight forward and humorous approach with me. He had a vast knowledge of the different models and option packages of V.W.'s and he patiently explained them to me. He was not pushy,aggressive or demanding in any way. Instead, I felt he was truely interested in helping me get the right car for my lifestyle and needs. He was very organized. He communicated with me by phone and e-mail as the process unfolded. He made time to sit and talk with me when I dropped in at the dealship to see how things were going. He spent over two hours with me when I picked the car up, explaining the amazing features of my Jetta Sportswagen SE model. He offered to help me learn more about my new car even after I drove it off the lot. He was absolutely super from start to finish and I highly reccomend to anyone looking for a VW to hook up with this professional VW guy and he will take care of you! No kidding, he was fantastic. The whole crew there at Bayridge VW, including Dave the finance guy, seemed very solid and pleasant to me. I had a great experience there. More
Purchasing a car can be a stressful situation especially when you have had a previous negative experience at a different dealer. I was very happy with my purchase and I attribute that to Zee Kolari. Not o when you have had a previous negative experience at a different dealer. I was very happy with my purchase and I attribute that to Zee Kolari. Not only did she listen to what my needs where, she was attentive to my son when we first visited (big points there) and she did not BS me at any time. She knew that I was going to buy a car and she made sure that I got what I wanted and worked on the price so it could fit my budget. If you know what you are looking for, I highly recommend asking for Zee for a quick and painless transaction. More
I was extremely impressed with the friendly no pressure atmosphere and the professionalism of the entire staff. Jorge was very personable, patient and knowledgeable about the entire product line. The man atmosphere and the professionalism of the entire staff. Jorge was very personable, patient and knowledgeable about the entire product line. The manager was very gracious and accommodating, he even personally thanked me for my purchase. The finance manager was also very easy to deal with. All costs were up front and there were no last second surprises. Overall I came away from the experience extremely happy, I would definitely refer people to this dealership. More
Jorge and Max were fantastic to deal with. We didn't have a positive experience at Open Road Volkswagen in Manhattan, which caused us to come to Bay Ridge Volkswagen. We would recommend them to anyone. Jorge a positive experience at Open Road Volkswagen in Manhattan, which caused us to come to Bay Ridge Volkswagen. We would recommend them to anyone. Jorge was extremely knowledgable and helpful and we had a great experience in leading our first car. More
Very friendly, Staff is very experienced and knowledgeable in the cars they are selling. General Manger very friendly and made me feel comfortable leasing my first car. Jorge was my salesmen fro knowledgeable in the cars they are selling. General Manger very friendly and made me feel comfortable leasing my first car. Jorge was my salesmen from here and would recommend him to anyone close to me. More
We just leased a new VW through this dealership and had a great experience with both Zee and David. They were both helpful and patient. We greatly appreciated the no BS approach! great experience with both Zee and David. They were both helpful and patient. We greatly appreciated the no BS approach! More
I bought my car two weeks ago from Bay Ridge Volkswagen and it was a great experience. Andrew Ufnal was my sales person and he was super pleasant to work with. Very patient and helpful and accommodating. T and it was a great experience. Andrew Ufnal was my sales person and he was super pleasant to work with. Very patient and helpful and accommodating. The finance team and he were very helpful. I would definitely recommend this dealership to my friends. Thanks Bay Ridge Volkswagen!! More
Andrew was the nicest, sweetest and very patient for the purchase of our touareg. He took his time and went through everything with us on more than one occasion. He was very easy to talk to and easy to get purchase of our touareg. He took his time and went through everything with us on more than one occasion. He was very easy to talk to and easy to get in contact with once the deal was done. The Business/Finance manager, David Gokhshtein was also very helpful and patient especially with the extended warranty and other options to the car. I would definitely buy another car from them and recommend them to others. When you have a passion for a job, it is easy to see it shine through when working with customers. We are very very pleased! More
I walked into Bay Ridge VW for the very first time but felt like i had been there before. I was greeted by Diana Hedin and felt very comfortable as if she were family! I saw the 2012 jetta in the showroom felt like i had been there before. I was greeted by Diana Hedin and felt very comfortable as if she were family! I saw the 2012 jetta in the showroom and it was the exact car i was shopping for. Diana immediately secured the car for me and had made an appointment to see David for financing. They both were very professional and at the same time very warm & friendly. All i can say is that i got the car i wanted at the price i wanted and i am looking forward to my first service appointment so i can say hi to my new VW family!!!! More

