Bayside Chrysler Dodge Jeep Ram of Annapolis

I bought a used car from here from Christian. He was great and really the only reason that I bought the car was because of him. If this was based on him I would give five stars. The dealership wa He was great and really the only reason that I bought the car was because of him. If this was based on him I would give five stars. The dealership was clean and people seemed nice. However, when it came time to sign papers I had to go into the finance lady’s office. I think her name was Melva or something similar that starts with an M. She was extremely derogatory towards me. I was in there with my husband and she made several comments regarding how I was lucky to have a man to buy me things and I was lucky he was there to know about cars. And when I denied the warranty she was rude and essentially snatched the paper away from me when I refused the deal. She then had me sign the finance papers and when I did she stood up said here’s your keys and I left. No hand shake or warm wishes at all she was very unprofessional and rude. If this is how this company does business I am sorry for all who have to deal with her. I also had an issue that three days after my car was home it died. The sales manager, Kenny, said I would have to pay for the battery. After some arguing with him he said I could get it done free of charge. I found it very unprofessional that I would have to pay for something to be fixed that was clearly bad before I bought it. The parts person I dealt with was named Brittany. She was amazing and I would recommend anyone go to see her as she was the best part of the experience for me when dealing with the issue. In closing Christian and Brittany are amazing employees. And the dealership should be lucky to have them. Because they are the only reason I bought and kept the car. More

Kevin was honest, professional and down to earth. I had an exceptional experience with him from the test drive to signing the final purchase documents. He helped make my process fairly quick (for a c I had an exceptional experience with him from the test drive to signing the final purchase documents. He helped make my process fairly quick (for a car dealership) and easy. (in by 2pm and out by 5pm). Overall, my experience with Kevin and Debra was exceptional!!!!! More

I purchased a used Toyota 4-Runner over the weekend! It was a pleasant experience. Amii is wonderful and I recommend her for your car buying experience! It was a pleasant experience. Amii is wonderful and I recommend her for your car buying experience! More

The car salesman and staff were all professional. The process was direct and uncomplicated. I would recommend them. Read the financial contract before you sign. The process was direct and uncomplicated. I would recommend them. Read the financial contract before you sign. More