Bayside Chrysler Dodge Jeep Ram of Annapolis

Everyone was great. TJ was excellent...he wasn't pushy at all. It wasn't a planned purchase; but everything went smoothly; trade-in amount was what I expected. TJ was excellent...he wasn't pushy at all. It wasn't a planned purchase; but everything went smoothly; trade-in amount was what I expected. More

It was like "old" times buying my new truck w/ trade. GREAT EXPERIENCE...THANKS EVERYONE GREAT EXPERIENCE...THANKS EVERYONE More

Great, not pushy service. Got the vehicle I wanted at what I felt was a fair price. Communication has been great even since the sale Got the vehicle I wanted at what I felt was a fair price. Communication has been great even since the sale More

The buying process was pleasant and straightforward. My salesperson Michael was very knowledgeable about the vehicles. My salesperson Michael was very knowledgeable about the vehicles. More

My wife found the truck we were looking for online. We live in Delaware. And we rode over to Annapolis to look at this truck. We got there a little late, but we’re interested. They were great people to We live in Delaware. And we rode over to Annapolis to look at this truck. We got there a little late, but we’re interested. They were great people to work with handled most everything over the phone, went back and picked up the truck. And could not be happier. 2023 Ram Limited 2500 Thank you, David Harris and the team More

Ordered a new Jeep Wrangler. Excellent service through the whole process from my sales person David Harris. Vehicle was delivered ahead of schedule in perfect order. Extremely sa Excellent service through the whole process from my sales person David Harris. Vehicle was delivered ahead of schedule in perfect order. Extremely satisfied and happy with the whole experience. Thank you David. More

Overall, this dealer was a pleasure to do business with. I appreciate the prompt communication and transparent pricing. Would definitely recommend to family and friends. I appreciate the prompt communication and transparent pricing. Would definitely recommend to family and friends. More

I Love this dealership! !! Everyone was so nice my experience here was amazing and i will diff go back here. !! Everyone was so nice my experience here was amazing and i will diff go back here. More

I am very pleased with Scott the service manager who always takes the time to take care of me with anything and everything I need. He is looked at very highly by me and I appreciate how he has helped m always takes the time to take care of me with anything and everything I need. He is looked at very highly by me and I appreciate how he has helped me with many things with my new car. He has made me feel important as a customer because of how he treats me and takes care of me. Scott is a great guy and would do anything for you to keep his customers happy. Thanks Scott!! Julie More

Ever since Bayside took over management from Adams and my regular service representative left, the service department has been a headache to deal with. I have a Lifetime Max Care warranty on my car and that regular service representative left, the service department has been a headache to deal with. I have a Lifetime Max Care warranty on my car and that seems to throw the service department into a "tizzy" when I mention it after telling them my service issue. I have difficulty setting appointments, never receive the call backs promised and since they did away with the loaner program, having to use the rental car service with their voucher is always another hellish experience. I dread having to service my car now. Unfortunately all the other dealers in my area also have bad service reviews so I'm loathe to try one of them and have no recourse but to suffer using their services until I sell my car eventually. Will not buy another Chrysler product. Additionally I have a case pending with Mopar for being charged for service that should have been part of my warranty. When I spoke to the head of the service department about it they were very evasive about revisiting the issue, which is why my only recourse was to open a claim directly with Mopar. Mechanics are probably ok, but the service representatives and appointment setters are not. Do not use their service department if you have another option. More