Bayside Toyota

Smoothest Car Buying Experience of my Life!!! Do yourself a favor and look-up Mike Yang at the dealership; he is ahead of the game when it comes to selling. Wow! I couldn't believe how finely tune Do yourself a favor and look-up Mike Yang at the dealership; he is ahead of the game when it comes to selling. Wow! I couldn't believe how finely tuned the entire sales process was. Mike stuck to his word and what he quoted is what I got when I went to the dealership to close. They were friendly, accommodating, and highly organized! Jeff More

If you’re looking for a new car, I highly recommend seeing Robert Whitley, sales representative, at Bayside Toyota in Prince Frederick, MD. You’ll find a great car without the hassle of the standard c seeing Robert Whitley, sales representative, at Bayside Toyota in Prince Frederick, MD. You’ll find a great car without the hassle of the standard car buying experience. Robert and Jeff Barley, sales manager, worked out a wonderful deal for me. I’m assured I have one of the best cars on the market for the most competitive price. Robert contacted me when I requested on line information. I made an appointment and spoke with him about the car I was interested in. We took a test drive and he was very thorough in explaining the car’s features to me. He and Jeff worked together to get the best possible pricing for me. There was absolutely no pressure and I was treated with courtesy and utmost respect. I decided not to purchase that day as I wanted to think the purchase over. When Robert and I talked a couple of days later that particular car had been sold. I had specific requirements and also wanted a new car that was last year’s model, which were becoming few and far between since it’s now Feb 2020. Even though that particular dealership didn’t have any more Highlander’s like I wanted, Robert assured me he would find what I was looking for. I was amazed when only a few hours later he called and said he had my new car and at the price I was looking for. Thanks to Robert and Jeff, I’m a very pleased Bayside customer. I would recommend them to anyone and will certainly give them my future business. They’re the best! More

Bought a new 2019 Highlander I would like to Thank Jason Roberts for working with us on buying our new vehicle. We were able to reach a price and drive off with our new Highlander I would like to Thank Jason Roberts for working with us on buying our new vehicle. We were able to reach a price and drive off with our new Highlander. Jason's interpersonal skills and professionalism definitely helped seal the deal on us buying the car. As an individual that interacts with folks everyday, I can honestly say I believe Jason was truly interested and sincere in getting us the best deal. His demeanor toward myself and family was first rate. More

Very user-friendly service entirely ! I recently ( April 2019 ) purchased my 2012 Jeep Grand Cherokee from the Bayside Pre-Owned facility in Prince Frederick, and through the entire proces I recently ( April 2019 ) purchased my 2012 Jeep Grand Cherokee from the Bayside Pre-Owned facility in Prince Frederick, and through the entire process I was very pleased with the timely service and upbeat cooperative assistance of the user-friendly salesperson Margo Schalestock and manager Mike Austin. I really couldn't have been more pleased during the entire experience which they truly made quite easy for me. Many thanks again, and yes, I'll continue to refer friends to Bayside in the future, you can bet on that. Sincerely, S. Eric Briggs - Huntingtown MD . More

Bad company errible company. They charged me $150 to determine I needed a gas cap that cost $20. Plus I have to wait until tomorrow to get the cap. This is the errible company. They charged me $150 to determine I needed a gas cap that cost $20. Plus I have to wait until tomorrow to get the cap. This is the type of mechanics that make people distrust auto mechanics. I used to be a loyal customer but now I will tell everyone I know how bad they are. Good things I found out how back they are now I am in the market for a new car. More

Bayside Toyota ECM recall Bad experience with service department. Took my 2006 Corolla in for a ECM recall in 2011 and after dealer inspection I was told the ECM unit was OK Bad experience with service department. Took my 2006 Corolla in for a ECM recall in 2011 and after dealer inspection I was told the ECM unit was OK. Now I failed emissions because no communication with OBD-2 port because ECM unit failed. I removed the failed ECM unit and compared serial numbers with the recall and the ECM numbers indicate an immediate replacement. Bayside Toyota failed to complete ECM recall properly now they offer me a "at cost replacement". I believe they should make good the recall at no cost. Bayside Toyota stepped up and replaced my ECM unit!! More

Very Happy with my purchase My uncle Hewston Rodney sold me my car when I saw the car I the first time I said yea that's me lol experience was great overall everyone was very hel My uncle Hewston Rodney sold me my car when I saw the car I the first time I said yea that's me lol experience was great overall everyone was very helpful More

Great Sales Customer Service Great professional experience from sales to finance. Very courteous, polite and willing to work for the customer. Had great personal conversation du Great professional experience from sales to finance. Very courteous, polite and willing to work for the customer. Had great personal conversation during the process. Recommend More

Bring a lunch I bought a new Toyota Tacoma from Bayside last spring and when it was time for the 5000 mile service I made an appointment and was there several hours I bought a new Toyota Tacoma from Bayside last spring and when it was time for the 5000 mile service I made an appointment and was there several hours and all that was accomplished was a tire rotation. It was not washed or vacuumed and was told that would take another hour or more. The service manager called that night to apologize and assured me that this was an anomaly and would not happen again. This morning I had an 8:00 appointment for the 10,000 mile service (oil change and tire rotation) and two hours latter was told it would be at least another twenty minutes for was and vacum. I told them that I just wanted my truck back and that Bayside for life was useless unless one had all day to kill. I'll pay elsewhere for any future service. I gave it a five for price only because it was free but my time is more valuable than an oil change. More

Poor Service I had a 1:00 appointment, showed up 20 minutes early, finally got to me at 1:00 and said it would be about a hour and a half, did not leave until 4:00 I had a 1:00 appointment, showed up 20 minutes early, finally got to me at 1:00 and said it would be about a hour and a half, did not leave until 4:00. That was bad enough but got in car for first time this morning and low tire light on. I checked and found no 2 tires had the same amount of air and all were low. This in spite of having had the tires checked and rotated. The service was not worth the time I wasted. More