Baystate Ford is by far the best dealership I have ever dealt with. For once, it felt like they were willing to work with you on every detail, especially when came to crunching the numbers. My salesman Sam wasn't overwhelming or pushy, but was surprisingly pleasant and easy to work with. From the floor, to the finance department, everone I encountered was a master of their trade, but more importantly, the employees of Baystate Ford had a quality that is rare in the automotive business, which would be honesty. I'd recommend to anyone looking for a quality vehicle to make a purchase here in a heartbeat. I guarantee you'll walk out confident that you made the right choice.