Bayway Lincoln
Houston, TX
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We have been with Bayway and previously with Premier for 30 years. Plus Shane in service is the biggest reason we keep coming back. He is the best. A dealer is only as good as their service dept and Bayway 30 years. Plus Shane in service is the biggest reason we keep coming back. He is the best. A dealer is only as good as their service dept and Bayway and Shane is the best! More
I had a fantastic experience with the dealership while purchasing my new car. From start to finish, they demonstrated exceptional customer service and professionalism. The sales representative was knowled purchasing my new car. From start to finish, they demonstrated exceptional customer service and professionalism. The sales representative was knowledgeable about the vehicles, patiently answered all my questions, and never pressured me into making a decision. The dealership offered a wide selection of cars, allowing me to find the perfect match for my needs and preferences. Their transparency throughout the entire process was commendable – there were no hidden fees, and they clearly explained all the financing options available to me. When it came to negotiation, they were fair and accommodating, ensuring that I got a competitive price for the car I wanted. They even went the extra mile to address some minor cosmetic concerns I had, which truly showcased their commitment to customer satisfaction. The paperwork process was smooth and efficient, thanks to the dealership's organized and helpful staff. They took the time to go through all the documents, ensuring I understood everything before signing. Overall, the dealership's staff made the entire car-buying experience enjoyable and stress-free. Their dedication to providing exceptional service sets them apart, and I would highly recommend them to anyone in the market for a new car. I'm extremely satisfied with my purchase, and I can confidently say that I'll be returning to this dealership for any future automotive needs. More
We were treated with respect and care the entire time. Follow-up visits have been just as respectful. Follow-up visits have been just as respectful. More
Sales person was very nice. The car had a check engine light on, which was serviceable. After the sell was closed I had to wait over a week to get my car. Which was fine, but I The car had a check engine light on, which was serviceable. After the sell was closed I had to wait over a week to get my car. Which was fine, but I had to call in for updates. A great salesman with communicate and follow-up for future business or referrals. More
They found the car I wanted and were willing to work with me on the price. The salesman and GM were fantastic to work with. I’m very pleased with my new car. me on the price. The salesman and GM were fantastic to work with. I’m very pleased with my new car. More
The people working there show they really care about people. I never walk in without someone opening the door for me. My sales person, Fredrick Young, always greets me by name and a hug. He is my go t people. I never walk in without someone opening the door for me. My sales person, Fredrick Young, always greets me by name and a hug. He is my go to person for anything I need help with and even service that needs to be done. More
This is my 4th Leased vehicle from Bayway, prior to this, I bought a vehicle with Bayway. I have always had 5* service here. I did not rate the home delivery question, because I picked car up at the de I bought a vehicle with Bayway. I have always had 5* service here. I did not rate the home delivery question, because I picked car up at the dealership. More
Great customer service and knowledgeable associates. Our sales professional was excellent and was very helpful in selection of our new vehicle. Our sales professional was excellent and was very helpful in selection of our new vehicle. More
I was going to buy from this place(full ask) until I found out the asking price wasn't the actual price that was on the internet. They wanted to charge me $3200 more for a protection package after we a found out the asking price wasn't the actual price that was on the internet. They wanted to charge me $3200 more for a protection package after we agreed to the full asking price. It is wrong and misleading to the public not to have actual vehicle price on the internet. Market Value Selling Price $68,991(fake internet price) ETCH $299 PROPACK $2995.00 Total Purchase $72,285 Doc Fee $150.00 Non Tax Fees $771.96 Real price... $73,206.96 More