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Beach Chevrolet

Little River, SC

4.7
527 Reviews
Call Dealership (843) 399-4400

3740 Hwy 9 E

Little River, SC

29566

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527 Reviews of Beach Chevrolet

November 17, 2022

Only 2 issues. Waited a little over an hour for a scheduled oil change and tire rotation. Too long in my opinion. Also, I had to clean my seats when I got home, whi More

by erica_0219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
Report | Print
Nov 30, 2022 -

Beach Chevrolet responded

Hi there, A little embarrassed at the condition we left your vehicle. Please contact me directly, of course when you have a little more time so that we may wash it for you. My direct line is 843-390-6682. I look forward to hearing from you soon! Carrie Rockenstein Customer Experience Manager 843-399-4400

September 09, 2022

Carla, the service advisor, was right there to help me and advise what to do. Very pleasant and helpful. Made sure numbers were correct on tire that needed replaced. More

by nursepat53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla , service advisor , Julie Horne, Mike Baptist, Carrie Rockenstein
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August 15, 2022

Didnt really appear your dealership was that interested in my business. Therefore I have purchased a new vehicle elsewhere so no longer shopping. More

by white.terry94
Price
Recommend Dealer
No
Employees Worked With
Chad Shirley
Report | Print
Aug 30, 2022 -

Beach Chevrolet responded

Hello there, Thank you so much for letting us know about your experience with our sales staff. We are terribly sorry to hear that we were not able to come to an agreement regarding a new vehicle. Would you mind sharing what makes you say that we weren't interested in earning your business? Carrie Rockenstein Customer Experience Manager Internet Sales Manager

July 25, 2022

Initially offered $12,000 for my car. Took it back a month later and they said all they could do was 10k. No additional miles were put on the car, garaged the whole More

by rdgisseman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Shirley
Report | Print
Aug 30, 2022 -

Beach Chevrolet responded

Hello there, We are terribly sorry that we could not make you what you considered and acceptable offer for your vehicle. We do use live data to come up with our pricing, that includes time of year, market saturation, vehicle make, model and mileage of course. So the fact that last month when you brought it in, was June right at the beginning of the season there could have been more of a demand for that type of vehicle in the market. It appears that by the end of july, there was not as much a demand therefore the value had gone down. Carrie Rockenstein Customer Experience Manager Internet Sales Manager 843-399-4400

Aug 31, 2022 -

rdgisseman responded

Thanks for your response. I placed the car on "Cars and Bids" a nationwide auction site and sold it for $17,150 so even had you bought it at $12,000 you would have made $5k or 30%. Not a bad margin of profit, even for a dealer!

June 03, 2022

When I bought my first truck from you, I have never had a bad experience. Your service department was fantastic, everyone treated me like family. I will never waste my time with other dealers. Thank you for More

by arcymoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Boos, Mike Baptist
Report | Print
Jul 01, 2022 -

Beach Chevrolet responded

Hello Mr. Moore! Thank you so much! It is so great to hear that you have had a consistent wonderful experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jud Kuhn Chevrolet and we hope to see you again soon! Carrie Rockenstein Customer Experience Manager 843-399-4400

May 26, 2022

It was a very nice experience, the people there were very kind, they also took time to serve me as best as possible More

by rebeccapin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Webb, Carrie Rockenstein
Report | Print
Jun 01, 2022 -

Beach Chevrolet responded

Hello Rebecca! Thank you so much for taking the time to let us know about your recent experience with Nick, a member of our sales staff. We are so happy to hear that Nick was on his best behavior and he was able to assist you as best as possible! We look forward to assisting you in the future! Sincerely, Carrie Rockenstein Customer Experience Manager 843-399-4400

May 07, 2022

Quick service clean facilities, comfortable place to wait, efficient in every way, can’t ask for anything more. More

by ibrisendine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
Report | Print
Jun 01, 2022 -

Beach Chevrolet responded

Hello! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Carrie Rockenstein Customer Experience Manager 843-399-4400

May 06, 2022

The same price you offered on line was the same price you offered for the day price. You have the truck for days , and while I get you want to make money, its a 2015 Truck .. More

by Alysonholcmb
Recommend Dealer
Yes
Employees Worked With
Its was done by email so I couldn't answer
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Jun 01, 2022 -

Beach Chevrolet responded

Hello Alyson, We are sorry to hear that we were not able to come to an agreement on the price of the 2015 truck you had inquired about. We do price our vehicles according to the market value and the 2015 Chevrolet Silverado 4x4 High Country you had inquired about was priced at market value. We are always willing to work with you on the price of the vehicle, and we understand that, to you it was only a 2015 truck that we had for days, however those are quite hard to come by right now, especially fully loaded. Are you still in the market for a pre-owned truck? Please do not hesitate to reach out if you are! We would absolutely love to assist you! Sincerely, Carrie Rockenstein Customer Experience Manager 843-399-4400

April 25, 2022

Saturday appointments, James Boyer, qualified service technician may my most recent appointment a breeze ! Complementary FEA check upon arrive was an added bonus. Every vehicle we own goes to Judd Kuhn More

by Capt Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Boyer
Report | Print
Jun 01, 2022 -

Beach Chevrolet responded

Hello there! We want all our clients to have a comfortable and stress-free experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jud Kuhn Chevrolet and we hope to see you again soon! Carrie Rockenstein Customer Experience Manager 843-399-4400

April 16, 2022

Carla is the consummate professional service advisor. Great coordination with insurance company. Made everything easy. More

by wlogan46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla , Mike Baptist
Report | Print
Jun 01, 2022 -

Beach Chevrolet responded

Hello! Oh my goodness! It does not get better than that! Thank you so much. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Carrie Rockenstein Customer Experience Manager 843-399-4400

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