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Beach Chevrolet

Little River, SC

4.3
530 Reviews
Call Dealership (843) 399-4400

3740 Hwy 9 E

Little River, SC

29566

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530 Reviews of Beach Chevrolet

November 24, 2022

My son and I just moved to the area and we are so happy that we found your dealership. Everyone was so nice and we are very happy with the service that we received during our visit. More

by wh099470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
Report | Print
Nov 30, 2022 -

Beach Chevrolet responded

Hello! We know how it can be when you move to a new area, in fact our staff is from all over the place. Thank you so much for taking the time to let us know how your visit went, we are so happy to welcome you to the area. Please do not hesitate to reach out if there is anything we can assist with. Sincerely, Carrie Rockenstein Customer Experience Manager 843-399-4400

November 21, 2022

DON’T USE THE ONLINE SCHEDULING! Waited 2 weeks to find out I didn’t have an appointment. It was never confirmed by the online scheduler. If you need a service appointment, call! I More

by TuckerDax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
Report | Print
Nov 30, 2022 -

Beach Chevrolet responded

Hello, We did have a bit of a glitch we that online scheduling system, please accept our sincerest apologies! Thank you so much for taking the time to leave us this information. We love to hear from our customers whether it was a great experience or not so great. We look forward to servicing your vehicle in the future. Carrie Rockenstein Customer Experience Manager 843-399-4400

November 18, 2022

Always the best customer service when I get an oil change. The process is quick and simple when you schedule an appointment. More

by Mswise34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
Report | Print
Nov 30, 2022 -

Beach Chevrolet responded

Hello there! My goodness, thank you so much for your kind words! They are very much appreciated! We hope you have a very safe and happy holiday season. Carrie Rockenstein Customer Experience Manager 843-399-4400

November 17, 2022

Only 2 issues. Waited a little over an hour for a scheduled oil change and tire rotation. Too long in my opinion. Also, I had to clean my seats when I got home, whi More

by erica_0219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
Report | Print
Nov 30, 2022 -

Beach Chevrolet responded

Hi there, A little embarrassed at the condition we left your vehicle. Please contact me directly, of course when you have a little more time so that we may wash it for you. My direct line is 843-390-6682. I look forward to hearing from you soon! Carrie Rockenstein Customer Experience Manager 843-399-4400

September 09, 2022

Carla, the service advisor, was right there to help me and advise what to do. Very pleasant and helpful. Made sure numbers were correct on tire that needed replaced. More

by nursepat53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla , service advisor , Julie Horne, Mike Baptist, Carrie Rockenstein
Report | Print
August 15, 2022

Didnt really appear your dealership was that interested in my business. Therefore I have purchased a new vehicle elsewhere so no longer shopping. More

by white.terry94
Price
Recommend Dealer
No
Employees Worked With
Chad Shirley
Report | Print
Aug 30, 2022 -

Beach Chevrolet responded

Hello there, Thank you so much for letting us know about your experience with our sales staff. We are terribly sorry to hear that we were not able to come to an agreement regarding a new vehicle. Would you mind sharing what makes you say that we weren't interested in earning your business? Carrie Rockenstein Customer Experience Manager Internet Sales Manager

July 25, 2022

Initially offered $12,000 for my car. Took it back a month later and they said all they could do was 10k. No additional miles were put on the car, garaged the whole More

by rdgisseman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Shirley
Report | Print
Aug 30, 2022 -

Beach Chevrolet responded

Hello there, We are terribly sorry that we could not make you what you considered and acceptable offer for your vehicle. We do use live data to come up with our pricing, that includes time of year, market saturation, vehicle make, model and mileage of course. So the fact that last month when you brought it in, was June right at the beginning of the season there could have been more of a demand for that type of vehicle in the market. It appears that by the end of july, there was not as much a demand therefore the value had gone down. Carrie Rockenstein Customer Experience Manager Internet Sales Manager 843-399-4400

Aug 31, 2022 -

rdgisseman responded

Thanks for your response. I placed the car on "Cars and Bids" a nationwide auction site and sold it for $17,150 so even had you bought it at $12,000 you would have made $5k or 30%. Not a bad margin of profit, even for a dealer!

June 03, 2022

When I bought my first truck from you, I have never had a bad experience. Your service department was fantastic, everyone treated me like family. I will never waste my time with other dealers. Thank you for More

by arcymoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Boos, Mike Baptist
Report | Print
Jul 01, 2022 -

Beach Chevrolet responded

Hello Mr. Moore! Thank you so much! It is so great to hear that you have had a consistent wonderful experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jud Kuhn Chevrolet and we hope to see you again soon! Carrie Rockenstein Customer Experience Manager 843-399-4400

May 26, 2022

It was a very nice experience, the people there were very kind, they also took time to serve me as best as possible More

by rebeccapin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Webb, Carrie Rockenstein
Report | Print
Jun 01, 2022 -

Beach Chevrolet responded

Hello Rebecca! Thank you so much for taking the time to let us know about your recent experience with Nick, a member of our sales staff. We are so happy to hear that Nick was on his best behavior and he was able to assist you as best as possible! We look forward to assisting you in the future! Sincerely, Carrie Rockenstein Customer Experience Manager 843-399-4400

May 07, 2022

Quick service clean facilities, comfortable place to wait, efficient in every way, can’t ask for anything more. More

by ibrisendine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Baptist
Report | Print
Jun 01, 2022 -

Beach Chevrolet responded

Hello! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Carrie Rockenstein Customer Experience Manager 843-399-4400

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