Beardmore Chevrolet

Terrance contacted me regarding my inquiry about a Chevy Sonic. I have been a GM owner since 1993 when I bought my first car however in 2008 I purchased an Uplander from H&H Chevrolet in Omaha and the thin Sonic. I have been a GM owner since 1993 when I bought my first car however in 2008 I purchased an Uplander from H&H Chevrolet in Omaha and the thing had problems from the very beginning...having to be put in their shop 32 times for warranty issues (three times for the sliding door, the heater seven times, replacement of a bad radiator, bad heater core, etc.) over the course of less than three years. I had been sold insurance coverages from Matt Smock for things I didn't need but the guy selling them to me took advantage of my new single mom status and convinced me that I might not be able to pay for the car if anything happened to me. Needless to say I purchased everything he told me I shouldn't ever buy a car without. Later learning that I was duped and when the car became unsafe to drive the service department would fix it then give it back only for me to have to return it again. I needed a replacement car badly and had vowed to never buy GM again. I looked at various companies to purchase my next car from and felt the same pressure that I received at H&H so I would walk out of the dealership no matter how close the deal was. I absolutely refused to be pressured into a sale again. Because of Terrance my faith has been restored in GM and car salesmen. I had already spoke with Terrance on the phone and when I walked in Terrance greeted me right away. I told him my time was very limited as I had appointments. I felt like he valued my time. We went over all the options available to the Sonic and which options would be best suited for me. Terrance was extremely knowledgable to the ins and outs of the Sonic which made me confident that he wouldn't tell me something that wasn't true. After the test drive we narrowed my options down to two packages and I told Terrance I wanted some time to think about it and run it by my boyfriend. Terrance gave me his card so that I had the number to call him back when I was ready. Definitely a much better experience than I have had in all the other dealerships in the Omaha/Metro area where I would go in and tell the salesmen/ladies that I was just there to look. I felt no pressure to make any decisions right then and there. Terrance was supportive in helping me to decide which options were best suited to my needs. When I made my final decision, I came down and signed an agreement. I felt confident walking out that I not only had received the best deal available but that I had received the best customer service in the Omaha Metro area. Also, wanted to point out that Terrance had introduced me to some of the other staff working that day at Beardmore to include Todd Beardmore. Every person I met was friendly including the person who held the door open for me prior to me meeting Terrance. Since the deal was made last week between your company and myself, I've since received offers for less. However, Terrance has made such a good impression with me that I wouldn't think of taking my business anywhere but Beardmore. I am now a customer for life More

The staff are constantly reliable and provide excellent customer service. No mater if I have a general question or I need a quote on service, they are always polite and get the answer for you as soon as th customer service. No mater if I have a general question or I need a quote on service, they are always polite and get the answer for you as soon as they possibly can. More

It can be hard to find a good customer service these days. Especially when getting your car serviced. From the phone call when I scheduled my appointment for an oil change to the moment I left, the fo days. Especially when getting your car serviced. From the phone call when I scheduled my appointment for an oil change to the moment I left, the folks at Beardmore impressed me with their customer service. Although I had never taken my car to Beardmore before, each person treated me like an old friend. Frank met me at the door to the garage when I drove up. He explained everything and even walked me to the waiting room. He was back moments later when he discovered 2 recalled on my daughter's Cavalier which he wanted my approval on before doing the service. When everything was done, he escorted me to meet Anna who was also friendly and processed my payment. She had me on my way in no time. I will definitely go back to Beardmore in the future and recommend Beardmore to my friends & family. More

I have owned four new cars or vehicles and Frank Dubuisson is the most knowledgeable, friendly and professional person I have ever dealt with. He is the reason I purchased another vehicle from this Dubuisson is the most knowledgeable, friendly and professional person I have ever dealt with. He is the reason I purchased another vehicle from this dealership and the excellent service I receive from him in the service department is the reason I keep coming back to Beardmore. More

My car had a few problems; the heater would only get hot intermittently, the tie rod ends needed to be replaced, and the EGR valve needed to be replaced as well. (I was given a GM Major Guard Protection intermittently, the tie rod ends needed to be replaced, and the EGR valve needed to be replaced as well. (I was given a GM Major Guard Protection Plan for free from a Saturn dealership due to a big "mistake" on their part, and I didn't know if my car's repairs would be covered.) The dealership quoted me a $49-99 diagnostic fee, as well as my GM Major Guard Plan's deductible of $100. Well, they only charged me the $100 deductible! Perhaps it helped that I told them in advance that I KNEW that the EGR valve was bad along with the tie rod ends. During the process of bringing in my vehicle, and explaining what was wrong, the Service Staff was very kind and helpful. I was always kept informed about time frames for repair, and John in the Service Department let me know about some other small things that could be addressed with my vehicle (brake light out, low on oil). I thanked him, and said that I'd probably take care of the oil at another place as typically dealerships CAN charge more for these services. He replied that was "completely understandable, no problem." I greatly appreciate that there were no hard sales of any kind, no condescension, nothing except premium service and a pleasant attitude! I will be returning to Beardmore for any service in the future, and I would gladly recommend them to anyone. More

Beardmore Chevy service has consistently provided superior service for my 98 Tahoe. When other service centers couldn't figure out what was causing my problem, Beardmore diagnosed and corrected the p superior service for my 98 Tahoe. When other service centers couldn't figure out what was causing my problem, Beardmore diagnosed and corrected the problem the first time. Since then I haven't gone anywhere else. My most current visit ensured I was ready to hit the road for a family vacation. The condition of my vehicle is a credit to Beardmore's commitment to quality service. More

I always receive exceptional service when taking my Tahoe to Beardmore Chevy Service, they always have a smile for me and greet me by my name. to Beardmore Chevy Service, they always have a smile for me and greet me by my name. More

All the people at Beardmore are amazing. They are so friendly and really know what they are doing. They are always so helpful. I have and will recommend my friends to go there. I have always had an exce friendly and really know what they are doing. They are always so helpful. I have and will recommend my friends to go there. I have always had an excellent experience whenever I walk through the doors. There is always someone there to greet me and to help me with whatever I may need. More

Beardmore Chevrolet Service department has provided exceptional attention to detail, and friendly service during all visits. I have referred a number of my Air Force friends and coworkers to Beardm exceptional attention to detail, and friendly service during all visits. I have referred a number of my Air Force friends and coworkers to Beardmore, and they have all become regular customers of Service and Sales departments. I even steered my mother to purchase a Chevrolet Equinox from them last year. She was extremely happy with new vehicle set up and delivery. More

I bought a new HHR from Beardmore last month and it has been great! I had seen the in the front of the building with a baloon on it and a price that was $4000 under sticker on the windshield! I stopped i been great! I had seen the in the front of the building with a baloon on it and a price that was $4000 under sticker on the windshield! I stopped in, was greeted by Royce and off for a test drive in no time. The price was already cut $4000 so there was no need to haggle on price. It was painless! In and out in roughly and hour and half from start to finish. Since then I go to Beardmore for all my service needs. Darrell always greats me on a first name basis and had no problem taking me back to the service department where the tech was working on my car. The tech showed me exactly what was wrong and what needed to be done and what could wait for another day. Never tried to sell me more than I need. I usually set up my service appointment on the web so they already know I am coming before I even arrive. From trade in, to purchase, to follow up to my service needs this dealership rocks! I LOVE the hot choclate machine they have for me to use when I visit too, it is sooo good! More