Beardmore Chevrolet

It can be hard to find a good customer service these days. Especially when getting your car serviced. From the phone call when I scheduled my appointment for an oil change to the moment I left, the fo days. Especially when getting your car serviced. From the phone call when I scheduled my appointment for an oil change to the moment I left, the folks at Beardmore impressed me with their customer service. Although I had never taken my car to Beardmore before, each person treated me like an old friend. Frank met me at the door to the garage when I drove up. He explained everything and even walked me to the waiting room. He was back moments later when he discovered 2 recalled on my daughter's Cavalier which he wanted my approval on before doing the service. When everything was done, he escorted me to meet Anna who was also friendly and processed my payment. She had me on my way in no time. I will definitely go back to Beardmore in the future and recommend Beardmore to my friends & family. More

I have owned four new cars or vehicles and Frank Dubuisson is the most knowledgeable, friendly and professional person I have ever dealt with. He is the reason I purchased another vehicle from this Dubuisson is the most knowledgeable, friendly and professional person I have ever dealt with. He is the reason I purchased another vehicle from this dealership and the excellent service I receive from him in the service department is the reason I keep coming back to Beardmore. More

My car had a few problems; the heater would only get hot intermittently, the tie rod ends needed to be replaced, and the EGR valve needed to be replaced as well. (I was given a GM Major Guard Protection intermittently, the tie rod ends needed to be replaced, and the EGR valve needed to be replaced as well. (I was given a GM Major Guard Protection Plan for free from a Saturn dealership due to a big "mistake" on their part, and I didn't know if my car's repairs would be covered.) The dealership quoted me a $49-99 diagnostic fee, as well as my GM Major Guard Plan's deductible of $100. Well, they only charged me the $100 deductible! Perhaps it helped that I told them in advance that I KNEW that the EGR valve was bad along with the tie rod ends. During the process of bringing in my vehicle, and explaining what was wrong, the Service Staff was very kind and helpful. I was always kept informed about time frames for repair, and John in the Service Department let me know about some other small things that could be addressed with my vehicle (brake light out, low on oil). I thanked him, and said that I'd probably take care of the oil at another place as typically dealerships CAN charge more for these services. He replied that was "completely understandable, no problem." I greatly appreciate that there were no hard sales of any kind, no condescension, nothing except premium service and a pleasant attitude! I will be returning to Beardmore for any service in the future, and I would gladly recommend them to anyone. More

Beardmore Chevy service has consistently provided superior service for my 98 Tahoe. When other service centers couldn't figure out what was causing my problem, Beardmore diagnosed and corrected the p superior service for my 98 Tahoe. When other service centers couldn't figure out what was causing my problem, Beardmore diagnosed and corrected the problem the first time. Since then I haven't gone anywhere else. My most current visit ensured I was ready to hit the road for a family vacation. The condition of my vehicle is a credit to Beardmore's commitment to quality service. More

I always receive exceptional service when taking my Tahoe to Beardmore Chevy Service, they always have a smile for me and greet me by my name. to Beardmore Chevy Service, they always have a smile for me and greet me by my name. More

All the people at Beardmore are amazing. They are so friendly and really know what they are doing. They are always so helpful. I have and will recommend my friends to go there. I have always had an exce friendly and really know what they are doing. They are always so helpful. I have and will recommend my friends to go there. I have always had an excellent experience whenever I walk through the doors. There is always someone there to greet me and to help me with whatever I may need. More

Beardmore Chevrolet Service department has provided exceptional attention to detail, and friendly service during all visits. I have referred a number of my Air Force friends and coworkers to Beardm exceptional attention to detail, and friendly service during all visits. I have referred a number of my Air Force friends and coworkers to Beardmore, and they have all become regular customers of Service and Sales departments. I even steered my mother to purchase a Chevrolet Equinox from them last year. She was extremely happy with new vehicle set up and delivery. More

I bought a new HHR from Beardmore last month and it has been great! I had seen the in the front of the building with a baloon on it and a price that was $4000 under sticker on the windshield! I stopped i been great! I had seen the in the front of the building with a baloon on it and a price that was $4000 under sticker on the windshield! I stopped in, was greeted by Royce and off for a test drive in no time. The price was already cut $4000 so there was no need to haggle on price. It was painless! In and out in roughly and hour and half from start to finish. Since then I go to Beardmore for all my service needs. Darrell always greats me on a first name basis and had no problem taking me back to the service department where the tech was working on my car. The tech showed me exactly what was wrong and what needed to be done and what could wait for another day. Never tried to sell me more than I need. I usually set up my service appointment on the web so they already know I am coming before I even arrive. From trade in, to purchase, to follow up to my service needs this dealership rocks! I LOVE the hot choclate machine they have for me to use when I visit too, it is sooo good! More

Over the past 25 years, I've bought 4 cars from Beardmore. They haven't changed and I don't expect they ever will. Purchasing there is an ACTUAL PLEASURE. After 20 years in the military, I've be Beardmore. They haven't changed and I don't expect they ever will. Purchasing there is an ACTUAL PLEASURE. After 20 years in the military, I've been to plenty of car dealers all around the country. Beardmore Chevrolet is the BEST!! From the friendly greeting at the door to the smile and wave as you drive away (in my case, in my newest car on Valentine's Day), the entire process is a pleasant experience. Our "most recent" sales person, Stacey, was there to answer any question we had about the car and ultimately to help us with the paperwork and that she did with a smile. No pressure to buy - only a deal we couldn't refuse!! Would we do it again?? You bet -- but not for a while. We usually keep our cars for at least 10 years!!! More

The dealership was great to work with. Everyone was friendly and the whole car purchase was very quick. I could not have asked for a better experience. I would recommend them to everyone. They were friendly and the whole car purchase was very quick. I could not have asked for a better experience. I would recommend them to everyone. They were so helpful even with questions I had after the sale. I decided one day, during my lunch hour, to go buy a car I had seen on their website. I called and requested information about the car, they had it waiting at the door when I arrived. Someone waited on me quickly and before I knew it I was off on a test drive. I loved the car and we were on to financing which was completely painless. It was Halloween and everything was festive and everyone was in the holiday. It was great. After a short while I was back in the Finance Office signing the papers and driving off in my new van. It was, including drive time, just about 1 1/2 hours total. I loved the vehicle. It was a great experience and I would buy another car from there should the need arise. Great people working there. Nowadays, I appreciate a good shopping experience let alone a GREAT one!! More