Beau Townsend Ford

FROM GREETING THRU THE END OF THE SALE BOTH CINDY AND KEN WERE HELPFUL,KNOWLEDGEBLE AND EASY TO TALK TO. THEY LISTENED TO ME AND ADDRESSED ALL MY QUESTIONS. THEY MADE SUGGESTIONS TO HELP GUIDE MY CHOICE, BUT WERE HELPFUL,KNOWLEDGEBLE AND EASY TO TALK TO. THEY LISTENED TO ME AND ADDRESSED ALL MY QUESTIONS. THEY MADE SUGGESTIONS TO HELP GUIDE MY CHOICE, BUT WERE NEVER PUSHY. I LIKED THE DEALERSHIP TOUR INCLUDING THE SERVICE DEPT. I FELT AT HOME. I WILL BE BACK FOR MY NEXT CAR AND ANY REPAIRS OR MAINTIANCE SERVICE I MAY NEED. I WILL RECOMMEND YOU TO FRIENDS AND FAMILY. THIS WAS AN EXPERIANCE LIGHT YEARS AWAY FROM MY LAST CAR PURCHASE AT YOUR SOUTH OF TOWN COMPETITOR, THANK GOODNESS! THANKS, RHONA SUTTON More

Justin was very helpful, and even stayed after store hours to go over our new flex! If we were to visit the store again i would ASK FOR jUSTIN TO ASSIST US. hours to go over our new flex! If we were to visit the store again i would ASK FOR jUSTIN TO ASSIST US. Thanks, Jeff woods More

Great Dealer, very good experience with sales and service, transaction very easy no unwanted surprises. Would recommend anyone to visit Beautownsend Ford and see Justin Rash,,, service, transaction very easy no unwanted surprises. Would recommend anyone to visit Beautownsend Ford and see Justin Rash,,, THANK YOU, GOD BLESS,,,,, More

Good Service, friendly salesmen, low pressure sales. Rode home in new 2012 Escape. Johnny worked well with us and got an additional $1000 for trade-in. Kevin also worked well with us, not big pressure Rode home in new 2012 Escape. Johnny worked well with us and got an additional $1000 for trade-in. Kevin also worked well with us, not big pressure on additional warranty. Quilt Lady More

WOW!!!!!!! I am so impressed with Beau Townsend Ford!!! The entire experience was awesome, beginning with Bobby Sparks in the service department. My 6 year old Nissan needed a major repair on the air condi The entire experience was awesome, beginning with Bobby Sparks in the service department. My 6 year old Nissan needed a major repair on the air conditioner and Bobby suggested I might want to look at a NEW car!! Great interest rates right now, great deals and I could become a NEW FORD owner!! He refered me to Mark Lindenhauer in Sales, who was incredibly thorough, patient and helpful as I walked through the process of selecting my car. Ken Emrick in Finance so efficiently processed all the paperwork for my loan and even called me yesterday to let me know he was able to secure a rebate on my GAP insurance from the Nissan. I also received a wonderful follow-up phone call from Justin Jacobs offering any support I might need on my new sync system. VERY personal touches from the entire staff I dealt with. Larry Taylor even stopped to greet us and make sure we were well taken care of. I am proud to now be a FORD owner and so glad Beau Townsend Ford is close to my home. I will certainly recommend them to any and all!!!! Thank you Beau Townsend Ford for your fantastic, exceptional and personal customer service!!!!!!!!!!!!! More

my wife and i searched the internet for the vehicle we were looking for and found it here made contact by phone, agreed on a price and drove from georgia to ohio and bought it, after returning home we rec were looking for and found it here made contact by phone, agreed on a price and drove from georgia to ohio and bought it, after returning home we recieved several phone calls asking if we had a good experiance and while we were there they made us feel at home, i would like to thank the people there for all they did and plan to return when we are in the market for another. More

By chance ran into Mike Cole at dealership. I had bought two cars and two trucks from him, and both of our kids had purchased a car and truck also. He is the only reason we purchased this vehicle from Beau two cars and two trucks from him, and both of our kids had purchased a car and truck also. He is the only reason we purchased this vehicle from Beau Townsend. Have never purchased from there before, but will certainly go back in the future. Mike knows how we are and treated us accordingly, which is why we purchased the vehicle. Everything was fast and fair. That is the way we like to do business...but one mess up, and we won't come back. Ask Smedleys More

I arrived with a 2006 Ranger I purchased there. J.R. and Pat made it possible to locate-and purchase a clean used truck (2008 F150 XL) that was in my affordability. As a FIRM Ford owner I find that here-not Pat made it possible to locate-and purchase a clean used truck (2008 F150 XL) that was in my affordability. As a FIRM Ford owner I find that here-not at the other surrounding Ford dealerships-here at Beau Townsend I get clear information-no unanswered questions-I get treated with respect. I work on the road-live mostly in motels-so I MUST have a truck that will take care of my needs. These fellas took care of me-thank you! More

Professional, direct, communicated well, knowledgeable, courteous and fair. Mike Turner was easy to work with and my transaction was done over the phone and via FedEx. courteous and fair. Mike Turner was easy to work with and my transaction was done over the phone and via FedEx. More

paul is an awsome guy. he can pick a car for ya even if it wasnt the one you went after. he knows his customers and does everything in his power to make them happy. he is the reason my husband and i keep c it wasnt the one you went after. he knows his customers and does everything in his power to make them happy. he is the reason my husband and i keep coming there. chris is also fantastic!! (the paperwork guy i forget his last name!) thanks mrs miller More