
Beau Townsend Ford
Vandalia, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I have puchased many vehilce's at this dealership and have always been satisfied with my purchase. The folow up care and phone calls are always returned by Jamie Spencer in a professional manner. have always been satisfied with my purchase. The folow up care and phone calls are always returned by Jamie Spencer in a professional manner. More
Joe and Kevin were very professional in making this sale to my satisfaction. I'm happy with the car so far. I'm pleased with large selection of cars available. to my satisfaction. I'm happy with the car so far. I'm pleased with large selection of cars available. More
The service was amazing. The staff was very friendly. There wasn't any pressure in buying anything all 3 times I had stopped before making my final decision. There wasn't any pressure in buying anything all 3 times I had stopped before making my final decision. More
I was disappointed with the price offered for my trade in. Your website lists a link to the Kelley Blue Book, and an email arrives with the pricing that shoudl be offered from a dealer. Your dealership in. Your website lists a link to the Kelley Blue Book, and an email arrives with the pricing that shoudl be offered from a dealer. Your dealership offered me over $1600 less than the lowest number to be offered from a dealer. I was not very happy with this scenario, but after reaching an agreement, we found a happy medium. I was very turned off by the initital offer though. More
I have been researching new automobiles for the last three months, which for the most part was going to be a two part process. Find a car, find a dealer. That was the plan for every brand on the market three months, which for the most part was going to be a two part process. Find a car, find a dealer. That was the plan for every brand on the market that I looked at with the exception of Ford. With Ford, there was one step. Find a car, go to Beau. Quite a few years back, a friend bought a Ford Escort from Tim Peffley and I was so impressed by the professionalism and friendliness of everyone involved in the transaction that I promised Tim that if I ever bought a Ford, I would come back to him. The Ford tagline of "Quality is Job One" is just as relevant now as it ever was and is demonstrated in the dedication and commitment to the customer. Why the high marks? Because the entire experience was one of "We're here for you". I felt at though I bought a car from a favorite uncle instead of from a dealer! More
My experience was very good. Everyone I dealt with was very friendly, not pushy, and easy to work with. I would recommend them to anyone looking for a Ford product. very friendly, not pushy, and easy to work with. I would recommend them to anyone looking for a Ford product. More
I have purchased ten or more vehicles and had them serviced here over the years. I have dealt with Joshua Otstott in most every case and feel I have received a fair deal and was respected and treated serviced here over the years. I have dealt with Joshua Otstott in most every case and feel I have received a fair deal and was respected and treated with courtesy during the experiences. The buying and finalization process is handled expeditiously and in a manner that makes you feel a valued customer. More
Overall an extremely pleasant experience. Friendly, helpful, no pressure sale and Justin was courteous and tolerant when we vacillated on whether to buy or lease. Financing was quick and easy....and pa helpful, no pressure sale and Justin was courteous and tolerant when we vacillated on whether to buy or lease. Financing was quick and easy....and painless! Probably the best car buying experience we have had!!! More
Buying a new car has never been one of our favorite pastimes but the experience yesterday was very pleasant.Patrick was knowledgeable,congenial and he made the process very easy for us.He made sure we pastimes but the experience yesterday was very pleasant.Patrick was knowledgeable,congenial and he made the process very easy for us.He made sure we made the right choice of car including the color.We were treated with respect and kindness.Mr Berger was fast and efficient which is what we look for while dealing with the financial aspect of the sale.We love our Fusion and we will come to you first when we buy again.We will recommend you to our friends.Thank you very much.Sincerly Mr. and Mrs.Clarence Allen. More