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Beau Townsend Ford - Service Center

Vandalia, OH

4.5
334 Reviews

334 Reviews of Beau Townsend Ford - Service Center

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June 23, 2025

Nathan, Scott and Dan at Beau Townsend Quick Lane treat me like they have known me for years. I’d recommend them to everyone. I feel welcome everytime I come in the door. They get you in and out as quickly More

by GROVESRON77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan McConnaughey Scott Wolf Dan Ryder
June 22, 2025

Did service at my home, was impressed with this service. Gentlemen was very tidy. Would recommend Beau to anyone who needs service on their vehicle. Thumbs up!! More

by BRIGHTDB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall all their names, all was very pleasant
June 22, 2025

Efficient operation. Kept us informed about the status. Finished earlier than the goal. Katelyn ran a very effective operation. More

by hjwith2423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn. Johnny Gibson
June 20, 2025

I have been a customer of Beau Townsend Ford for 15 years, this was the first time I felt taken advantage of. Something just did not seem right. I brought my car in to repair the differential...but e More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer to discuss
June 20, 2025

One major issue was that I had to take my truck back twice because whoever worked on it did not tighten stuff back up twice it should have been fixed the first time More

by dbuchert15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
June 18, 2025

Been a Beau Townsend Ford customer for 16 years. I have been personally responsible for myself; friends and family purchasing 9 vehicles. Took my truck for A/C repair to their quick lane service cen More

by mdisney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Great attention to detail and all staff seemed in tune with providing good service. Highly recommend . More

by steve.peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

I was extremely pleased … The guys on my service was very attentive and Patient with me.. my car rides so well now .. More

by E’Bonie Simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Parker, Ethan Crase
June 13, 2025

Great service from start to finish. The advisor was helpful and kept me in the loop the entire time. More

by CHESLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty- Service department
June 12, 2025

Service was great! Went at lunch time and they got me in and out pretty quick! More

by GEHLE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott wolf
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