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Beau Townsend Ford - Service Center

Vandalia, OH

4.5
348 Reviews

348 Reviews of Beau Townsend Ford - Service Center

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August 08, 2025

I like the friendly people at the dealership and that they give good estimates on the work and repairs before the work is performed. More

by LYNN.SEVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

We had a routine 60,000 mile service on our Lincoln Nautilus. We had the mobil service. The technician was prompt, courteous, professional and did an excellent job with the oil change and tire rotatio More

by MBJA1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 01, 2025

Love the sales department. The service disappointed. No wash, some grease left on the interior. More

by DANIEL.HEISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 30, 2025

Polite, friendly, and still efficient. Answeredquestions easily and knew her stuff. Impressed. Good job all.around More

by gjalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Katie Eckley
July 27, 2025

Very caring and explaining what needed to be done to truck. Easy to work with. More

by PEPPER801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
July 14, 2025

Scott at quick lane is always professional and thorough. He is a great asset for your business. More

by SCOTTKATRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott -quick lane
July 14, 2025

Car was towed to the lot 2 days before the date scheduled for service. Day of service got email saying we missed the appointment. We called and drove up to the dealership and once they realized it was there. More

by marylouweez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Neff…5 stars for this technician who found the problem
July 09, 2025

JR was very professional and courteous. He explained everything that was done and asked if I had any questions. The process didn’t take very long. I would recommend this service to anyone. More

by Dteran813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
July 09, 2025

Best dealership to work with. Would not bring my truck anywhere else. Staff is very friendly and helpful. More

by BCHAUVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angle, Collins
July 03, 2025

The service door was open to pull in for service. The staff was waiting promptly to get my information. More

by barbieh84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
2
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