Beau Townsend Ford - Service Center

Both of the technicians were very professional. I had a problem with one area and that was when I made my appointment I was not informed of the matter in which I could pay. I was never informed if I had a problem with one area and that was when I made my appointment I was not informed of the matter in which I could pay. I was never informed if I used my credit card it was 3% charge. When a customer make an appointment they should be told that up front. Other than that I was very pleased with the service. More

What a joke. .. can't fix my truck!!!! INCOMPETENT!!!! Lost a loyal customer today forever .. can't fix my truck!!!! INCOMPETENT!!!! Lost a loyal customer today forever More

Great Service … Very convenient coming to get my car and bring it back… I was very static with your service.. bring it back… I was very static with your service.. More

Courteous and kept me informed and very prompt on the recall. When you walk in employees are willing to assist or guide you. recall. When you walk in employees are willing to assist or guide you. More

I have been using quick time since I purchased my truck always happy with service always happy with service More

The men and women that actually deal with customers are very polite, professional, and (appear to be) helpful. The quality check process however needs an overhaul. I was informed that Beau Townsend serv very polite, professional, and (appear to be) helpful. The quality check process however needs an overhaul. I was informed that Beau Townsend service center performs a longer road test (9 or 10 miles, was told both so don’t know which is factual) than that which is required by ford (5 miles “no wait I think it’s only 3 miles”). Awesome, super, way to go above and beyond.. when I immediately pick up my truck after an engine repair and the check engine light is on, someone didn’t do their job. Additionally who rotates tires and doesn’t make sure they’re balanced? This is the last $500 I will ever spend at Beau Townsend. 3 vehicles purchased, a new engine when I blew mine at 16, more oil changes than I can count. This was a ridiculous experience and I’ve lost all trust. More

I love the staff. They go over and above yo ensure my fleet vehicles are repaired and completed in a timely manner. Special thanks to Kayla (Fleet Representative) and They go over and above yo ensure my fleet vehicles are repaired and completed in a timely manner. Special thanks to Kayla (Fleet Representative) and Gary. More

Had mobile maintenance come to Beavercreek. Did fantastic job and quick! No mess in the driveway. Was very polite and professional. Did fantastic job and quick! No mess in the driveway. Was very polite and professional. More

Great service. Very helpful and professional. Katie showed a caring attitude. Makes me want to return. Very helpful and professional. Katie showed a caring attitude. Makes me want to return. More

Great service, came and got my car and dropped it back off. Quick and easy! off. Quick and easy! More