Beau Townsend Ford - Service Center

Very easy to work with, been a customer for 12 years. Bought 5 cars from them, both new and used. Not disappointed. Bought 5 cars from them, both new and used. Not disappointed. More

Friendly people great atmosphere. All associates are very helpful with anything you ask about or inquire. All associates are very helpful with anything you ask about or inquire. More

I have always had a great experience with Beau Townsend Quick Lane. I feel as though I get personal attention and the level of service from my service advisor to the technician is exceptional! Quick Lane. I feel as though I get personal attention and the level of service from my service advisor to the technician is exceptional! More

Ethan is an excellent service advisor. Always helpful and knows how to get things done. Always helpful and knows how to get things done. More

Friendly customer service. Helpful in setting up appointment and a loaner for me to drive. Helpful in setting up appointment and a loaner for me to drive. More

The cam phasers were replaced on my truck prior to purchase without replacing the water pump, timing chain or timing chain tensioners. After a year and a half the cam phasers failed. Luckily it was st purchase without replacing the water pump, timing chain or timing chain tensioners. After a year and a half the cam phasers failed. Luckily it was still under warranty. The cam phasers were replaced under warranty with recommendation of replacing the timing chain and tensioners at a cost to me, and again with the same water pump put back onto my F150. When I got my F150 back, the snorkel from the turbo chargers to the inner cooler fell off, the cooling fans would run nonstop because the cooling system was not blood properly and there was a fuel leak. After having to return to the dealership to get these problems fixed, the water pump that had been put back on my truck two different times finally failed. I had it towed back to the dealership thinking it may have been something caused from the previous work. Turns out it was the water pump that they had off and put back on my truck two separate times. Was going to have it towed to a trusted repair shop, but there was a $200 diagnostic fee that they eventually waived. At the new repair shop upon inspection they found a coolant inlet housing that had been broken and glued back together And put onto my truck. Ultimately, the dealership sent a new part and it was repaired. ultimately the service I received was not high-quality. Had to return multiple times repairs were done Shawty. The service department was difficult to get a hold of and was excessively overpriced. More

I like the friendly people at the dealership and that they give good estimates on the work and repairs before the work is performed. they give good estimates on the work and repairs before the work is performed. More

We had a routine 60,000 mile service on our Lincoln Nautilus. We had the mobil service. The technician was prompt, courteous, professional and did an excellent job with the oil change and tire rotatio Nautilus. We had the mobil service. The technician was prompt, courteous, professional and did an excellent job with the oil change and tire rotation. More

Love the sales department. The service disappointed. No wash, some grease left on the interior. The service disappointed. No wash, some grease left on the interior. More

Polite, friendly, and still efficient. Answeredquestions easily and knew her stuff. Impressed. Good job all.around Answeredquestions easily and knew her stuff. Impressed. Good job all.around More