Beaver Toyota of Cumming - Service Center

They take good care of you I will get all my cars here they are amazing they are amazing More

The service center did a great job of servicing my Tacoma for its regular oil change and needed service items. They are very professional and quick to accomplish these regular maintenance items. for its regular oil change and needed service items. They are very professional and quick to accomplish these regular maintenance items. More

Service and David and Honey were great. I was kept informed and my car was ready when promised. They impress me every time I bring my car in for service. I was kept informed and my car was ready when promised. They impress me every time I bring my car in for service. More

LJ was a pleasure to work with thethe lounge was a great place to wait. Only had to wait 45 min. place to wait. Only had to wait 45 min. More

Everyone was very friendly and helpful. Hanna took her time to fully review our account and ensure everything was scheduled correctly. Hanna took her time to fully review our account and ensure everything was scheduled correctly. More

Got right in, got the service requested, the mechanic video was good, and vehicle inspection was good. Trying to sell extra services. video was good, and vehicle inspection was good. Trying to sell extra services. More

I am extremely satisfied with my car buying experience at Toyota Cumming Beaver. I recently purchased a Lexus NX 350 Premium in Grecian Water blue – a vehicle that not only looks stunning but also exceeds ex Toyota Cumming Beaver. I recently purchased a Lexus NX 350 Premium in Grecian Water blue – a vehicle that not only looks stunning but also exceeds expectations in comfort and performance. From the moment I stepped into the showroom to the completion of the transaction, the staff was professional, attentive, and genuinely caring. They provided all the necessary information, answered every question thoroughly, and made the whole process smooth and easy. I especially appreciated how transparent and efficient they were with the paperwork, helping me find the most suitable financing option. The car was delivered on time, perfectly clean, and exactly as expected. A big thank you to Toyota Cumming Beaver for providing such a great experience. I would gladly recommend this dealership to friends and family looking for a high-quality vehicle and top-notch customer service. More

Everything about this service went well. Car was accepted early, serviced quickly and washed. Great experience! Car was accepted early, serviced quickly and washed. Great experience! More

Extremely Disappointing and Unprofessional Service I had scheduled a service appointment for my car on May 22 at 9:15 AM. However, when I tried to reschedule, I was told that no appointment was on recor had scheduled a service appointment for my car on May 22 at 9:15 AM. However, when I tried to reschedule, I was told that no appointment was on record. They eventually gave me a new slot for May 23 at 10:15 AM. I dropped my car off as scheduled and was told it would be ready by 1:30 PM. After waiting until 3:30 PM with no updates, I called the service center, only to be told that the car wouldn’t be ready until the next day. I asked for a loaner vehicle and had to wait nearly two hours—finally receiving one around 5:30 PM. To my surprise, I received a call at 6:50 PM saying my car was ready for pickup. When I arrived, not only had the promised complimentary cleaning not been done, but I was also left uncertain if the safety recall issue (related to airbags) had actually been addressed. I now feel the need to visit another authorized Toyota service center to verify whether any inspection or repair was done at all. This experience was frustrating, disorganized, and completely lacking in customer courtesy. I will not return, and I advise others to proceed with caution. The service was unreliable, communication was poor, and customer care was non-existent. More