Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Beaver Toyota of Cumming - Service Center
Cumming, GA
457 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
457 Reviews of Beaver Toyota of Cumming - Service Center
Sort by
November 26, 2019
Great service and love the facilities. Just went in for my 1 year service but had a couple of questions. The guy who checked my car in addresses my Bluetooth pairing question and got that operational in le my 1 year service but had a couple of questions. The guy who checked my car in addresses my Bluetooth pairing question and got that operational in less than 2 min. Also, my service advisor went above and beyond to help troubleshoot a sound I was hearing related to my crossbars. She saved me time by looking at it, she explained thoroughly to me, and the noise has stopped...so, I think she fixed it! It’s nearly an hour drive one way for me to go here but I bought the car here for a great deal and have continued to go back. It’s a long drive but so far has been worth it. A top off of the gas tank wound be great (I think they did that when I took it in initially....I did have a few service hiccups when I originally purchased it). Thank you! More
by GLC
Employees Worked With
Misty
November 25, 2019
The staff was friendly and professional, the service was performed the service more quickly than expected and the waiting area was fabulous, allowing for a pleasant environment to work on while my vehicle w performed the service more quickly than expected and the waiting area was fabulous, allowing for a pleasant environment to work on while my vehicle was being serviced. More
by Paul
Employees Worked With
I did not work with any sales people. This was a service visit.
November 02, 2019
Always enjoy seeing Grace in service, knowing she will get everything done I have asked for. She always keeps me updated on the progress and keeps me waiting a minimal amount of time. get everything done I have asked for. She always keeps me updated on the progress and keeps me waiting a minimal amount of time. More
by Good Service
Employees Worked With
Grace Burgos
October 17, 2019
Great service department . I chose beaver Toyota after seeing some of the nice commercials on TV and they really do wow you with their service and show room. Private massage c . I chose beaver Toyota after seeing some of the nice commercials on TV and they really do wow you with their service and show room. Private massage chair rooms, nice little café, very nice looking lodge style atmosphere. Very competitive rates and service. More
by Bargain bill
Employees Worked With
Rico
October 16, 2019
Amazing top notch It was the best Toyota place I ever visited. Great service, great accommodations, restroom was spotless and clean. Would love to see better condiments It was the best Toyota place I ever visited. Great service, great accommodations, restroom was spotless and clean. Would love to see better condiments...(complimentary cold water juice or snacks) More
by Slim
Employees Worked With
Rico
October 11, 2019
Oil change Everything was great! Probably took a little longer than I had hoped but they have great accommodations for waiting. Everyone was very accommodating a Everything was great! Probably took a little longer than I had hoped but they have great accommodations for waiting. Everyone was very accommodating and nice More
by April Seabold
Employees Worked With
Melinda Delsin
October 10, 2019
Great service. Asbel Reyes was my Service Manager. Asbel was professional and polite, and my vehicle was serviced and returned to me in a timely manner. was professional and polite, and my vehicle was serviced and returned to me in a timely manner. More
by OutdoorgirlGA
Employees Worked With
Asbel Reyes
October 04, 2019
Grace is knowledgeable and honest; she understands the difference between customer satisfaction and customer loyalty.....very few automobile employees know or care. One of the best Toyota service centers difference between customer satisfaction and customer loyalty.....very few automobile employees know or care. One of the best Toyota service centers I’ve dealt with. More
by PERCY
Employees Worked With
Grace
