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Beaverton INFINITI

Portland, OR

4.4
442 Reviews

9500 SW Canyon Rd

Portland, OR

97225

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442 Reviews of Beaverton INFINITI

January 21, 2022

We took our QX 56 in to have them do the paint check for the recall. They said all was good with the paint on our vehicle. Not so much, we now have a huge area above the windshield and an area along the hoo More

by Hanna
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Tierney
Feb 15, 2022 -

Beaverton INFINITI responded

Our customers are very important to us and we are sorry to have let you down. Unfortunately, you warranty has expired and you're responsible for any new repairs. We really wish we had better news and want you to know we really appreciate your loyalty as a customer. Thanks for the feedback!

Feb 15, 2022 -

Hanna responded

The issue is, your service department did the check. It is unfathomable that they did not find the defect in our paint. It does not ring true to us that “unfortunately you cannot do anything”. Finding a way to assist in fixing the terrible paint peeling is possible. If you wanted to find a way to yes you could, you are choosing not to. As stated before on other issues we have been very satisfied, but the paint was bad from day one and you know it. Please find a way to make it right. Thank you.

December 18, 2021

It was a pleasure working with Jeff he is very personable and picked me up from the rental car company. I drove from Seattle to Beaverton to buy the vehicle. The vehicle was detailed and ready to go. Jeff is More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holley
Dec 23, 2021 -

Beaverton INFINITI responded

Thank you for the amazing review! We are so glad you were happy with our services! Please feel free to reach out if you have any questions or need further assistance.

Dec 24, 2021 -

Dave responded

I wanted to add 5 stars for friendliness. My family has enjoyed the dependability of purchasing our preowned vehicle. It was great experience working with Jeff Holley.

December 12, 2021

Jeff was great and it was a pleasure working with him. I have some unique circumstances to meet when purchasing a vehicle, and Jeff helped me jump through those hoops. He even picked me up from the airport More

by Sean K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holley
Dec 13, 2021 -

Beaverton INFINITI responded

Thank you for taking the time to give us feedback! We are so happy you had a great experience. Please call us anytime if you do have questions or need assistance - we are always here! :D

December 05, 2021

The service department is BY FAR the best I have dealt with. Professional, fast, and tremendous communication. Would highly recommend! More

by dbenedictpdx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Brock
Dec 13, 2021 -

Beaverton INFINITI responded

We are so happy you had a great experience. Please call us anytime if you do have questions or need assistance - we are always here!

November 13, 2021

Amazing service from start to finish, Jonny was amazing and easy to work with. Best dealer in town More

by Alejaaaandraf95afuentes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batllia
Nov 18, 2021 -

Beaverton INFINITI responded

thank you for taking the time to give us feedback! We are so happy you had a great experience. Please call us anytime if you do have questions or need assistance - we are always here.

November 12, 2021

Cesar did a great job finding us a car to fit in our budget and great rate too. More

by ericfont91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
Nov 18, 2021 -

Beaverton INFINITI responded

Thank you! We appreciate your kind review and hope you will visit again soon. Take care.

November 12, 2021

I would recommend Beaverton INFINITI and Cesar for your next vehicle purchase. not only do they have great Inventory and great prices. They know how to treat customers!!! More

by ericfont91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
Nov 18, 2021 -

Beaverton INFINITI responded

That is so amazing to hear! Thank you so much for taking the time to share your feedback with us. It is great to know that we continue to provide our customers with everything they need. Have a great day!

November 12, 2021

GREAT, GREAT AND GREAT EXPERIANCE! I called in looking for my next car at lease end and Cesar was able to help from start to finish More

by sonny1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
Nov 18, 2021 -

Beaverton INFINITI responded

Thank you for taking the time to give us feedback! We are so happy you had a great experience. Please call us anytime if you do have questions or need assistance - we are always here!

November 12, 2021

scheduled a service appointment on my day off and was prepared to be spending some money on my jx35 as its high mileage. During my visit I was in the show room and fell in love with my future car the QX8 More

by Puertodonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
Nov 18, 2021 -

Beaverton INFINITI responded

That is so amazing to hear! Thank you so much for taking the time to share your feedback with us. It is great to know that we continue to provide our customers with everything they need. Have a great day!

October 21, 2021

TOP NOTCH! We had the pleasurer of getting our vehicle through them, experience was easy and quick. They took time to explain and answer all our questions. No pressure buying is key and building a relatio More

by AV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holley
Oct 27, 2021 -

Beaverton INFINITI responded

That is so amazing to hear! Thank you so much for taking the time to share your feedback with us. It is great to know that we continue to provide our customers with everything they need. Have a great day!

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