Beaverton Toyota

This dealership has always been customer driven. Of course, before Covid, there were courtesy cars and a free car wash after work was completed….oh…the good ole days! None-the-less, I appreciate g Of course, before Covid, there were courtesy cars and a free car wash after work was completed….oh…the good ole days! None-the-less, I appreciate good service and smiles all around. There was one standout employee…I believe her name was Kelly. She was not my service tech…but she did step in to assist…and was so pleasant and engaging. She could teach a class on welcoming folks and customer service!! Please thank her for me. (Jean Morgan)1 More

Trust and reputation is the key to happiness in the business world today.I’m very proud to be part of this group. business world today.I’m very proud to be part of this group. More

Professional, knowledgeable, no nonsense staff that makes buying a vehicle easy, fair and efficient. Hisela handled the whole process from our trade in to helping us find the right car to making it all a sea buying a vehicle easy, fair and efficient. Hisela handled the whole process from our trade in to helping us find the right car to making it all a seamless transaction. More

This is the 3rd time I had a CHECK ENGINE LIGHT come on in the last 9 months - but this is the 1st repair with B.T. Raul, the Service advisor was terrific. He listened to us, and said he communicated with in the last 9 months - but this is the 1st repair with B.T. Raul, the Service advisor was terrific. He listened to us, and said he communicated with the Technician as requested. He did an all-around great job. My issue was with the appointment scheduler. She told me that BT had an appointment available at 1:20 pm, as well as the two following days. She said that it would take 1 to 2 hours to diagnose the Check engine light. I did get a phone message at 4:45pm saying that they had not been able to perform the service. I called back at 5:10 p.m. but no answer at that desk and no known way to talk to Raul. Got answers next day on Monday morning. Parts not in stock. Repair took until Friday. I wouldn’t have scheduled the repair at midday if there was a decent chance of not being done that day. There also was an issue with Raul not being able to contact me because my phone was blocking his number. I get lots of spam calls, and if someone doesn’t leave a message I block them. Somehow that happened, and I will take the blame for that issue. As stated, my issue was in the front end of the process. More

The staff went way out of their way and stayed late to accommodate me and help get me into the vehicle I wanted. My salesman was friendly, professional, and very knowledgeable. Pricing was fair and up accommodate me and help get me into the vehicle I wanted. My salesman was friendly, professional, and very knowledgeable. Pricing was fair and upfront. More

Scheduled a time with Taylor and Jason took care of our car. Great customer service. car. Great customer service. More

BV Toyota needs to bring back their shuttle service back for its customers. That service option is missed a lot by folks. Most folks would even pay a small fee for the service. BV Toyota lap tops in the for its customers. That service option is missed a lot by folks. Most folks would even pay a small fee for the service. BV Toyota lap tops in the customer service area need an update. They only have one now and it is very slow or not at all. Most folks bring their own lap tops. BV used to give a free rental if repair bill was over a certain dollar amount. Not anymore. More