
Beaverton Toyota
Beaverton, OR
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Never go here for service. They will do a bad job then ghost you. I came here when there was an issue with the under lining of my vehicle. I knew that I might pay a little m They will do a bad job then ghost you. I came here when there was an issue with the under lining of my vehicle. I knew that I might pay a little more coming to the dealership, but it was worth it to me because I trusted things to be done right. I was unfortunately very wrong. Instead, the work was done incorrectly and an entire piece fell off a few weeks later. Communication was terrible. I had to chase down my representative, who said they took no responsibility for the missing piece and I would have to pay for the entire part and service all over again. I tried reaching out to other reps and managers and was outright ignored. I went to a local place and they were able to fix Beaverton Toyota's mistake for a fraction of the cost. If you need work done, DON'T go here. Instead go to a local place with good reviews. More
Very friendly, respectful of my time, knowledgeable, and helpful all around. There was no pressure from anyone, which was very nice, and they worked together to help facilitate my deal. helpful all around. There was no pressure from anyone, which was very nice, and they worked together to help facilitate my deal. More
In May Salesman James Irvine was dishonest, adding $4,665 to my loan after I told him NO OPTIONAL FEES. In June Manager Milo Stanich was dishonest and has been unresponsive in having this removed. This is st to my loan after I told him NO OPTIONAL FEES. In June Manager Milo Stanich was dishonest and has been unresponsive in having this removed. This is still unresolved. I wish I’d gone to a different Toyota dealership. More
One of the worst experiences I’ve ever had. I was Texting with a person named Teri. We discussed a Tacoma that was supposed to come in soon. I was going down there to put a deposit. I was told I was Texting with a person named Teri. We discussed a Tacoma that was supposed to come in soon. I was going down there to put a deposit. I was told Teri just answer the phone and a guy named Tony was going to help me. I gave him the wrong stock number but then found the correct one. I wanted a hybrid but Tony wanted to sell me a regular truck. Tony took down the correct stock number and looked it up. Came out told me it was going to be 55k I told him I thought I saw 53k and before I can say anything else. This man yelled at me saying I’m accusing him of lying. At no time did I ever accuse him of lying. He continued to yell at me and insisted I called him a liar. I xxxx me off so bad. He could have just said I think you got the price mixed up or something in a nice tone. Never had I ever encountered a salesperson yelling at a customer. Goes in and tells his boss a different story. They act like I was stealing or something. VERY RUDE CUSTOMER SERVICE. More
I never write reviews and VERY unhappy with my experience. On 6/10 at 8:40 I had an appointment for an oil change only and I had called a week earlier to make this. When I arrived, the greeter was experience. On 6/10 at 8:40 I had an appointment for an oil change only and I had called a week earlier to make this. When I arrived, the greeter was very polite and said I didn’t have an appointment and I told him I did, I received a text the day before reminding me. I’m assuming she was the manager, blonde gal and got snippy with him and jumped in my vehicle and moved it up. The greeter told me it would be considered a walk in, no I had an appointment and it would be 1 1/2 hours. Not happy. After 2 hours and 15 minutes I went to someone in a red shirt in your service lobby area and asked how much longer and she said they just got the parts and it would be a few minutes. Not happy at all. 2 1/2 hours for an oil change??? I did not want the multi check you do, but it was done anyway. 2 1/2 hours for an oil change is ridiculous!!! If I get a text reminder, your system for appointments needs to work better! More
The detailers did a good job cleaning up a spill and quite a good job detailing the interior. There was a strong chemical smell from the cleaning which Hannah Reyes dealt with directly and professionall quite a good job detailing the interior. There was a strong chemical smell from the cleaning which Hannah Reyes dealt with directly and professionally and offered several suggestions as well as additional services to address the issue. She did a good job. The odor has since lessened considerably. More