
Beaverton Toyota
Beaverton, OR
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I never write reviews and VERY unhappy with my experience. On 6/10 at 8:40 I had an appointment for an oil change only and I had called a week earlier to make this. When I arrived, the greeter was experience. On 6/10 at 8:40 I had an appointment for an oil change only and I had called a week earlier to make this. When I arrived, the greeter was very polite and said I didn’t have an appointment and I told him I did, I received a text the day before reminding me. I’m assuming she was the manager, blonde gal and got snippy with him and jumped in my vehicle and moved it up. The greeter told me it would be considered a walk in, no I had an appointment and it would be 1 1/2 hours. Not happy. After 2 hours and 15 minutes I went to someone in a red shirt in your service lobby area and asked how much longer and she said they just got the parts and it would be a few minutes. Not happy at all. 2 1/2 hours for an oil change??? I did not want the multi check you do, but it was done anyway. 2 1/2 hours for an oil change is ridiculous!!! If I get a text reminder, your system for appointments needs to work better! More
The detailers did a good job cleaning up a spill and quite a good job detailing the interior. There was a strong chemical smell from the cleaning which Hannah Reyes dealt with directly and professionall quite a good job detailing the interior. There was a strong chemical smell from the cleaning which Hannah Reyes dealt with directly and professionally and offered several suggestions as well as additional services to address the issue. She did a good job. The odor has since lessened considerably. More
I am a senior and looking for a car because my car was totaled. I asked for a female salesperson and was met by Hisela Lopez. She was absolutely wonderful, very knowledgeable, kind and considerate. There totaled. I asked for a female salesperson and was met by Hisela Lopez. She was absolutely wonderful, very knowledgeable, kind and considerate. There was no pressure and I was not patronized. The experience was excellent. I ended up not buying that day, but Hisela is a huge asset to Beaverton Toyota. Give that girl a raise! More
We had a wonderful experience at Beaverton Toyota. Noelle was very knowledgeable and made our purchase so easy! Best car buying experience I have ever had! Noelle was very knowledgeable and made our purchase so easy! Best car buying experience I have ever had! More