Beaverton Toyota

Customer service was fabulous !! Every staff member was friendly, courteous, and knowledgeable. Leasing my new car was a pain free experience and I will highly recommend Beaverton Toyota. friendly, courteous, and knowledgeable. Leasing my new car was a pain free experience and I will highly recommend Beaverton Toyota. More

Great Experience! Hi Gabby! Thanks for your help, yesterday. It was the most pleasant, straight-forward bit of business I've done in a long while! Mike Robbins Hi Gabby! Thanks for your help, yesterday. It was the most pleasant, straight-forward bit of business I've done in a long while! Mike Robbins Beaverton, OR More

Best experience at a car dealership I’ve ever had. Specifically, Marcus at Beaverton Toyota was awesome!! From the jump, he answered all of my questions accurately & promptly. He was able to facilitat Specifically, Marcus at Beaverton Toyota was awesome!! From the jump, he answered all of my questions accurately & promptly. He was able to facilitate the sale of my vehicle for much more than I expected, and worked hard to make sure my experience was top notch - even with things functioning a bit differently with COVID. We’ll only be going back to Marcus at Beaverton Toyota for all of our family cars moving forward. If you want an easy, no-nonsense car buying experience with a genuinely friendly salesman assisting you along the way - look no further! More

Easy, excellent sales process This sales process was very low pressure and I really did feel like the bottom line price was given up front. We only discussed additional add-ons of This sales process was very low pressure and I really did feel like the bottom line price was given up front. We only discussed additional add-ons of which I only purchased one. My decision not to purchase the others was met with a clear understanding of my reasoning with only a final attempt to persuade me in a reasonable manner. I very much appreciated that my decisions were very well respected. My only complaint is that is took over 2 hours to get our final paperwork due to insufficient staffing at the time we were there. This was during the COVID-19 quarantine, so we cut them some slack on this. Even including that extended wait time, this was still our very best experience ever purchasing a new car at a dealership. More

Poor Customer Service I recently bought a Toyota truck and have only been into Beaverton Toyota a couple times for routine service so far. After my last visit, I was told t I recently bought a Toyota truck and have only been into Beaverton Toyota a couple times for routine service so far. After my last visit, I was told that I would need to do some major fluid exchanges soon. I called three different times to ask a service writer a couple of questions. The first time I had to leave a voicemail to the generic line and nobody called me back. After four days of waiting, I called back to be transferred to Cody, who didn't answer and his voicemail was full. I called back and the receptionist said she would leave a message for him. I never received a call back. Being a single father and front line healthcare worker, I don't have all day to wait around for someone to call. It's a shame we couldn't make something work because this is the closest and most convenient dealership to my home. I have moved on to Royal Moore and even though the drive was a little further, the service has been superb! Perhaps it's the healthcare company I work for that has ingrained the importance of high quality customer service in me, but it's strange to me that Toyota would not try harder to help when I was planning on giving them a good chunk of money for my repair. I hope in the future, you can improve your message system so that hardworking people don't get dropped through the cracks. More

Super customer focus environment My Tundra purchase was the easiest purchase, ever! And, they delivered to my doorstep. I would highly recommend Beaverton Toyota to my friends and f My Tundra purchase was the easiest purchase, ever! And, they delivered to my doorstep. I would highly recommend Beaverton Toyota to my friends and family. More

Nick was helpful and patient and made our experience as smooth as possible when various hiccups came up. The whole process took a long time, but we’re happy with the results. smooth as possible when various hiccups came up. The whole process took a long time, but we’re happy with the results. More

Beaverton Toyota was quick, efficient, friendly and non-aggressive. Nice layout and amenities. Convenient access and services. Sales staff went extra mile to make my visit go smoothly. non-aggressive. Nice layout and amenities. Convenient access and services. Sales staff went extra mile to make my visit go smoothly. More

Extremely pleased with the efficiency of the purchase. Came in all the papers were ready and all I had to do was sign and take my truck. Will be doing business again in the future. Muhammed Khan was very Came in all the papers were ready and all I had to do was sign and take my truck. Will be doing business again in the future. Muhammed Khan was very friendly and made the process simple and enjoyable. More

That's 2 hours of my life I won't get back. After recall work for airbags, oil change and tire rotation, our heated and cooled seats didn't work, as well as they didn't reset the maintenance lig After recall work for airbags, oil change and tire rotation, our heated and cooled seats didn't work, as well as they didn't reset the maintenance light. Called and showed up for another appointment. Waited 2 hours in the service area during covid, no water, or even cups available to get a drink. I was told " the drink vending machine in the employee lounge just ran out", and "'I've told the manager that customers are asking for water but they haven't done anything". After 1 hr. 50 minutes, I approached the service manager, and my car had been ready for awhile. Found out the previous repair person failed to reconnect the heater/cooler plug. And that took 2 hours of me waiting? Not even a free carwash. Not a happy customer! More