
Beaverton Toyota
Beaverton, OR
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Excellent Service Wyman did a great job in the sales cycle, he was provided the information that was needed and provided solid answer to our question. Thank you! Wyman did a great job in the sales cycle, he was provided the information that was needed and provided solid answer to our question. Thank you! More
Working with saleman Peter Melillo Peter Melillo was wonderful to work with. He listened to what my needs were and met them very well. Didnt try and sell me over my budget and actu Peter Melillo was wonderful to work with. He listened to what my needs were and met them very well. Didnt try and sell me over my budget and actually deterred me away from cars over my budget.. A wonderful hard working trust worthy salesman More
Please read below Greg was professional and easy to deal with but after we negotiated the deal, the only bad part was waiting 2 hours for the paper work to get ready Greg was professional and easy to deal with but after we negotiated the deal, the only bad part was waiting 2 hours for the paper work to get ready so we could sign. More
Exceptional Service The staff were very nice and generous. The car was ready to go and the paperwork didn't take too long. It was a great first car experience! The staff were very nice and generous. The car was ready to go and the paperwork didn't take too long. It was a great first car experience! More
He was a great person to tell me He was telling me about the car like him so he was very great to me he was trying to show different cars but it it’s costly so he was asking different He was telling me about the car like him so he was very great to me he was trying to show different cars but it it’s costly so he was asking different car finally I got it More
Buying a new car Sara was very helpful and she got what we wanted. It was easy process too. She explained us details of paperwork and it was very easy and smooth Sara was very helpful and she got what we wanted. It was easy process too. She explained us details of paperwork and it was very easy and smooth More
Great Experience! My partner and I were recently in an accident and our car was totaled. We were in a tough spot and needed to find a car quickly, which is not ideal co My partner and I were recently in an accident and our car was totaled. We were in a tough spot and needed to find a car quickly, which is not ideal considering how big of a decision it is to purchase a new vehicle. Our previous car was a Toyota which we loved, but had found a pre-owned Honda that had caught our attention. We first went to Beaverton Honda to test drive the Civic we found. To be frank, we left that dealership as fast as possible. They didn’t listen to our preferences, tried to include a bunch of extra third-party maintenance packages (basically covered all the same things insurance offers), treated us like we didn’t know what we were doing, and at one point, insisted we use more of our savings for a down payment which was downright unprofessional. So we left right away. That’s where our day went from awful to absolutely perfect. We went to Beaverton Toyota, where we were immediately helped by Alex. I cannot say enough kind words about them. Alex was attentive, had answers for all of our questions, was not pushy in the least bit, and was super friendly. They had a great sense of humor and were genuinely kind and helpful. We ended up purchasing a new Toyota Corolla and absolutely love the car. We got a great deal and the dealership was very transparent about everything and didn’t once pressure us or try to add-on unnecessary plans. I would recommend Alex and Beaverton Toyota to anyone looking for a vehicle. More
mostly awesome Sara Riley was a great salesperson....very helpful without being pushy. The only complaint I have (and it's a big one) is the amount that was offered Sara Riley was a great salesperson....very helpful without being pushy. The only complaint I have (and it's a big one) is the amount that was offered to me for my Volvo as a trade-in). I was told the first time I visited your lot a couple of weeks ago that you folks always offer Kelly Blue Book trade-in value to your customers. However, the trade-in amount that was offered to me was ridiculous and no where near the Kelly Blue Book trade-in value. I'm not sure what that manager was thinking (or if he was thinking at all). I would have had every right to leave your dealership and go somewhere else (since what I was told ended up being inaccurate ). However, I liked dealing with Sara and I have heard great things about your dealership so I went ahead and bought the Corolla and I am going to sell my Volvo privately. More
Great customer service by Tyler Le Tyler made our car purchase experience pleasant and stress free. He showed us all the options we wanted to evaluate and didn’t try to influence our de Tyler made our car purchase experience pleasant and stress free. He showed us all the options we wanted to evaluate and didn’t try to influence our decision. He was also well informed and was able to answer all our questions satisfactorily. More
Some Employees Are Great Upon coming here, I was extremely excited about the toyota 4runner I found, and could not wait to try it out. Getting a test drive was quick and easy, Upon coming here, I was extremely excited about the toyota 4runner I found, and could not wait to try it out. Getting a test drive was quick and easy, and getting prepared to get financing was also fairly easy. Unfortunately it was a sunday, and they could not tell me if I would get the car until monday. I called back on monday, asking to speak with my sales rep, to which they responded he wasn't in and apparently no manager was there either to help me out. Tuesday went by and I received the same run around, even having both my mother and father in law call them, and my fiance who were all very furious with the way I was being avoided as they work in the car business. Muhammad was the manager I was working with, who gave me the run around, would not return my calls, and would not help in any way when he was asked about it. It wasn't until I came in on my own wednesday and explained the whole situation to Kyle that I was even helped. When I finally got the car in my own possession, which required me going down there on wednesday with my grandpa, I noticed it was very shakey when I got it on the freeway. We took it back and they informed us it was simply a wheel balancing issue and that they would "cover it this time." Unfortunately, this was not the issue and it continued being shakey and scary to drive. We called again to let them know, and they said they couldn't get me in to have it fixed for 2 weeks when I had JUST bought the car. My father in law then called and spoke with a manager, which took him 30 minutes just to get on the line, and finally was able to convince them to work with us and get an appointment made. Though we had the appointment, when we got in the service man looking at the car seemed to think we were lying or making things up to bring the car back, I explained to him that I really wanted the car but wasn't sure why it was doing what it did - and that I was scared to drive it. Finally we got it fixed, the U-Joints were out, something that should not be the case and is definitely scary to drive in this condition. Overall, after being treated horribly by sales manager Muhammed, Kyle was very helpful in getting me the car and speaking with my grandpa and I. Peter was also very helpful, though I felt like they were both annoyed when I was complaining of the way it drove, seeming to think I was making it up or trying to get work for free out of them. The car itself was used, wear and tear on the sidewalls of the tires, a broken tire sensor that had to be replaced and I was charged for, only given a valet key so had to pay for a real key, though they covered the cost of receding the system to get the key, and the U-Joints were loose when I first received the car. Now that all of this has been fixed, I've had no issues with this car and also intend to NEVER go back to this dealership, for service or otherwise. More