
Beaverton Toyota
Beaverton, OR
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Great dealership; factory orders need streamlining. I was extremely happy with the friendliness of the sales team, the willingness of the dealership to place a factory order, and the fixed pricing syste I was extremely happy with the friendliness of the sales team, the willingness of the dealership to place a factory order, and the fixed pricing system. The dealership didn't try to sell me unnecessary packages or options. I contacted five other dealerships before Beaverton Toyota, and this was the only one that didn't try to sell me whatever junk they had on their lot. Two issues, however, prevent me from giving them a five-star review. (Most people won't run into these problems; they only affect factory orders) First, the salesperson didn't respond to my requests for status updates at all. I got the impression he stopped caring once he had my deposit. My calls weren't returned and my texts took 10+ days to get replies. Eventually, a sales manager named Dan Perez took over as my point of contact; he was very professional, extremely fast, and courteous, and I'd gladly work with him again. Second, and more fundamentally, why is it still necessary for customers to bother salespeople about factory order updates? I know factory orders are more common in Europe than in the United States, but any car manufacturer could easily create a system that directly emails customers with automated updates throughout the order process. This would simplify factory ordering and reduce the work load of the sales team, so why isn't anyone doing it? More
Great experience. Hasan was very helpful and kind and got me into the exact car I wanted. The management also gave me a great value on my trade-in. Hasan was very helpful and kind and got me into the exact car I wanted. The management also gave me a great value on my trade-in. More
excellent client service I liked the way the person responsible of show me cars, she had good manners and always a big smile, she follow up with me even that I was not very i I liked the way the person responsible of show me cars, she had good manners and always a big smile, she follow up with me even that I was not very interested at the beginning, I am grateful that she put her best to make me feel comfortable, she did an excellent job More
Wonderful local Toyota Dealer Really great experience all around. Friendly staff that are patient and helpful. Will recommend this place to anyone looking for a quality car and buy Really great experience all around. Friendly staff that are patient and helpful. Will recommend this place to anyone looking for a quality car and buying experience. More
Excellent Service, fast response, got the job done! I dropped off my 2016 Toyota Corolla which had a loud noise when I applied my brakes. I explained what I heard to Robert Murphey , and that I had been I dropped off my 2016 Toyota Corolla which had a loud noise when I applied my brakes. I explained what I heard to Robert Murphey , and that I had been to two other Toyota dealerships in the Portland area who could not hear the noise I described. I explained I was frustrated and the techs at the other dealerships assured me it was fine. I drove away from those other dealerships and there it was again. Robert took time to listen and said he would do his best to hear the noise and fix it. Same day received a call from Robert that he had heard the noise I described. They took the wheels off, resurfaced one of the rotors and inspected the rest of the vehicle. It was like new when I drove away and haven’t heard the noise since! Thank you Robert! I should have gone to Beaverton Toyota first where I purchased the vehicle. I will be making the longer drive to get things done right the first time. More
Service on 2005 Highlander before travel Although I wasn't expecting all the possible problems on the car and the having to leave it another day, I was happy for have it serviced. We drove it Although I wasn't expecting all the possible problems on the car and the having to leave it another day, I was happy for have it serviced. We drove it to Seattle and back with no problems. All which we had serviced were done (driver door lock system repaired, etc.), and we appreciated it and are very confident of your service department. More
Toyota Care Service Friendly and courteous service department. The service was completed within the time estimate given. Would have loved to have a complimentary bevera Friendly and courteous service department. The service was completed within the time estimate given. Would have loved to have a complimentary beverage service added, but brought my own since this was the second experience at this location. More
Great Experience I received an exceptionally fare deal. I felt treated very well and there was no behind the scene dealings. I felt very happy and relieved when I was I received an exceptionally fare deal. I felt treated very well and there was no behind the scene dealings. I felt very happy and relieved when I was finished. More
Great experience From the moment we walked in till left, the experience was very relaxing and straight forward. Our sales rep. Was kind and helpfull. I liked that i wa From the moment we walked in till left, the experience was very relaxing and straight forward. Our sales rep. Was kind and helpfull. I liked that i wasnt pressured into a purchase. Overall it was a excellent experience. Thank you Beaverton Toyota. I can say i will be a future costumer. More
I'll never go anywhere else Just drove off w/my third Toyota from Beaverton Toyota over the course of 20 years. I backslid for a while and went to another brand and shortly after Just drove off w/my third Toyota from Beaverton Toyota over the course of 20 years. I backslid for a while and went to another brand and shortly after, couldn't wait to get back here to the staff, product and service here. I'll never go anywhere else! More