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Beaverton Toyota
Beaverton, OR
8,753 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 18, 2017
Fast and Friendly! The service I received here was friendly and super fast! I got my car serviced in around 30mins! And afterwards my service summary was explained to me The service I received here was friendly and super fast! I got my car serviced in around 30mins! And afterwards my service summary was explained to me in a very detailed way. I had many questions since I don't know much about cars and they were very nice to make sure all my questions and concerns were answered! They are great here! Highly recommend using them! More
by email.amiee
Verified CustomerEmployees Worked With
Darrell Fisher
May 18, 2017
Good Car buying experience I was very pleased with the sales man that assisted me I n selecting and buying a new car from Beaverton Toyota. Greg was very knowledgeable and help I was very pleased with the sales man that assisted me I n selecting and buying a new car from Beaverton Toyota. Greg was very knowledgeable and helpful in my new car purchase. The dealership facilitated the process so that I got in and out in a timely manner and had a very positive buying experience. More
by greg_stoddard
Employees Worked With
Greg Peterson, Natasha Sparks
May 18, 2017
Impeccable service Integrity (only suggesting repairs that are essential), quality, and timeliness have been hallmarks of Beaverton Toyota, and are the reasons I would h Integrity (only suggesting repairs that are essential), quality, and timeliness have been hallmarks of Beaverton Toyota, and are the reasons I would highly recommend this service center. More
by sr002004
Employees Worked With
Vernon Williams
May 17, 2017
Loss but not forgotten Great job but the experience was a little confusion not knowing where to go and who to talk to. Better directions on who to see and who to talk to wo Great job but the experience was a little confusion not knowing where to go and who to talk to. Better directions on who to see and who to talk to would have helped a lot. More
by thomasmetzger
Employees Worked With
Tony H, Kaitlin McCarthy, Natasha Sparks
May 17, 2017
Poor follow up Service seems fine but follow up communication is lacking. Brought my car in for routine service and was told I needed a part replaced, but the person Service seems fine but follow up communication is lacking. Brought my car in for routine service and was told I needed a part replaced, but the person checking me out didn't have all of the details. She said someone would call me the next day with more information. That call never came. A couple of weeks later, on a weekday, I called and left a message inquiring about the cost of the part; two days have passed and still no return call. For a company this size, returning a message from a customer shouldn't take more than a day. Maybe they don't want my business... More
by allisonh225
Employees Worked With
Don't recall
May 17, 2017
Another Great Buying Experience, This Time x2 We LOVED our 2014 Prius purchased from Beaverton Toyota. We hadn't planned on trading it in so soon but the 0% financing, great trade-in value, and s We LOVED our 2014 Prius purchased from Beaverton Toyota. We hadn't planned on trading it in so soon but the 0% financing, great trade-in value, and still great prices convinced us it was time to purchase a new one but a great time to buy TWO at once! So that's what we did. Robert, Ron, and Biff got the deals, loans, and cars all rounded up so we are now the happy owners of two 2017 Prius. What color, you ask? Well RED, of course! More
by mamak1717
Employees Worked With
There is a whole team! Then there's the tinting people, the parts person, a driver or two., Ron C, Biff Babineau, Robert Peterson
May 17, 2017
Good car buying experience! I dealt with Muhammad Khan and he was very service oriented. The car buying experience went very smooth which is a pleasant surprise and the price was I dealt with Muhammad Khan and he was very service oriented. The car buying experience went very smooth which is a pleasant surprise and the price was excellent. More
by Sterling Archer
Employees Worked With
Muhammad Khan
May 17, 2017
Toyota Yaris iA Just recent leased a Yaris iA from Jim Osterman. He's a great sales, doesn't pressure you to buy the cars, has lots of patient to listen and analyze w Just recent leased a Yaris iA from Jim Osterman. He's a great sales, doesn't pressure you to buy the cars, has lots of patient to listen and analyze what kind of cars that fits you the most. If you wanna buy a car, definitely go to Toyota Beaverton and ask for Jim Osterman! More
by Wenwen0902
Employees Worked With
Jim Osterman
May 17, 2017
Mechanics/Techs are great; Service Reps not so much During the 90's and early 2000's, I always had a good experience with Beaverton Toyota Service. This week, I went to their web site and they advertis During the 90's and early 2000's, I always had a good experience with Beaverton Toyota Service. This week, I went to their web site and they advertised a special: Oil Change/TIre Rotation/Multipoint Check for $39.99. I then scheduled and confirmed an appointment online. But when I clicked the icon to put the appointment in my Google Calendar I got an error message and the appointment page had closed, so I called Service to confirm the appointment. It was not in their system. I told them I wanted the $39.99 service. The person I spoke with acknowledged the special and I scheduled an appointment. When I arrived for my appointment, I was first in line and was told to stand by my car and a service rep would be with me shortly. While I stood there waiting, at least 6 other cars pulled in after me. Service reps showed up, helped each of them, and escorted them to the waiting area. Their cars were moved to the service building. I was still waiting. I finally spoke with the person who had greeted me, and she said, "Oh, let me get a service rep." After another 5 minutes, a service rep arrived. I told her what service I wanted and she was not aware of the $39.99 special. She tried to tell me there was no such special at their location. So I had her pull up their web site and I showed it to her. She said OK. Then took me to the waiting area. A few minutes later she showed up with a printout, with prices and asked me to sign it. The cost estimate was about $80. So I reminded her of the $39.99 special. She said that would be added after the service was completed. So I signed. When the car was ready, a different service rep came to get me from the waiting area. He laid out the paperwork, which showed about $80. So I told him about the $39.99 special. He said there was no such thing. So I pulled it up on my phone. He was embarrassed, and went back to recalculate. He also said that because of the age of my car and the mileage, I needed to replace the coolant. I told him I had that done recently at their place. He/they apparently hadn't bothered to look at my service record. My experience was very frustrating. The service reps seemed disorganized and unaware of what was advertised on their own web site, and didn't bother to look at the service history of the car. The work done on the car was great, but the service reps need some serious training. I will probably go to a different Toyota dealer next time. I will have to drive a few more miles, but it would be worth it not to have to repeat my ordeal Beaverton Toyota. More
by planetwaves
Employees Worked With
didn't get their names
May 17, 2017
Great car buying experience! It was a pleasure working with Joel in purchasing our Prius C. There was no pressure to buy. Lots of inventory. It's what car buying experience sho It was a pleasure working with Joel in purchasing our Prius C. There was no pressure to buy. Lots of inventory. It's what car buying experience should be. More
by Garden22
Employees Worked With
Joel Iwanaga
