Beaverton Toyota

Quick and Easy; no pressure! Worked with Greg Parker to purchase my 2017 Tacoma TRD Off Road Double Cab. Traded in a 2014 of same model. They gave me a great price for my trade Worked with Greg Parker to purchase my 2017 Tacoma TRD Off Road Double Cab. Traded in a 2014 of same model. They gave me a great price for my trade in, and I was out of there in 1.5 hrs! Very simple and easy---no warranty pressure. They added warranty for 10 yrs/100,000 miles at no added cost. More

service Great service and friendly staff. We have been using the service at Beaverton Toyota now for seventeen years and have been very satisfied with them. Great service and friendly staff. We have been using the service at Beaverton Toyota now for seventeen years and have been very satisfied with them. More

Always the best in customer care! I thought it was time to actually write a review. I always tell people how great Patrice and the team at Beaverton Toyota treat me, but now the world I thought it was time to actually write a review. I always tell people how great Patrice and the team at Beaverton Toyota treat me, but now the world will know. My review is not based solely on my last visit, but on the consistency of good care that I continually receive. That's why I keep coming back, and have done so over many years. More

Abused but ultimately vindicated. Had a water pump that was replaced preventively before an extended trip. During the trip the accessory belt shredded and the power steering pump faile Had a water pump that was replaced preventively before an extended trip. During the trip the accessory belt shredded and the power steering pump failed. I was able to get repairs at a Toyota Service Center in Orem, UT (Brent Brown Toyota). During service the representative noted that a shredded belt getting into the pump was the cause of the seizure. In addition, I noted that a bolt was not tightened on the water pump. Their conclusion was that a faulty / poorly installed belt by Beaverton Toyota resulting in repairs of over $900. We immediately contacted Beaverton Toyota to inform them of the situation. No one was available but we left a message and they never returned our call. Upon my return to Portland I went into the Beaverton Service center and was dismissed by my original advisor Vernon as he couldn't take time for me. I was ultimately able to speak with Service Manager Rob Ritchey to go over the situation. Rob was rude, patronizing and arrogant. He asserted that Beaverton Toyota could not be responsible, even dismissing the clear service notes of Brent Brown Toyota. Over the course of two weeks Rob put me off and at my continued insistence contacted the Brent Brown adviser who had so well documented the pump failure and loose bolt as to clearly prove that Beaverton Toyota was responsible. Ultimately, I did receive a refund for the repair cost but with Rob's continuous arrogance and criticism of Brent Brown Toyota. He is quite proud of Beaverton Toyota being in the top 25 dealers in the nation and uses this argument to enforce his position over smaller dealers, in this case Brent Brown. Size means nothing. I have owned Toyota's since 1989 and have never experienced poor service or breakdown, so to me the brand is exceptional. And, I very much appreciate the acceptance of responsibility. This is why I would still recommend Toyota's and the Beaverton Dealership but with caution. In this case I just hope Ron and Vernon reflect on how loyal customers like myself should be treated. Thanks for the opportunity to comment. Also your employee's worked with list is incomplete. More

Effortless Purchase Alexandra and I experienced nothing short of a miracle in the car sales world this past weekend. In our first purchase experience in Oregon since rel Alexandra and I experienced nothing short of a miracle in the car sales world this past weekend. In our first purchase experience in Oregon since relocating from Phoenix we were truly amazed. Simply stated, Joel Iwanaga was fantastic. The vibe that was set for Alexandra and I was that of family and ease. At no point did we feel pressured to purchase anything that wasn’t needed or fully understood. The entire team at Beaverton Toyota was welcoming and quick to answer any random question or request we had. Joel really went out of his way to find us the perfect vehicle and never doubted for a minute that he could fulfil every demand we placed on him. His demeanor was very professional and much appreciated at a time of mass confusion during our move. It was actually a welcomed experience stopping in to view inventory and speak with Joel during the process. I would definitely purchase another vehicle here and would recommend to friends and family to do the same. Thank you Joel for a fantastic car buying experience! Brandon and Alexandra More

Nail in Tire Received great service, i came in because the tire light was on in my car. Natasha was very helpful in getting my tires checked out and replaced. Received great service, i came in because the tire light was on in my car. Natasha was very helpful in getting my tires checked out and replaced. More

Routine maintenance of 2016 RAV 4 Hybrid. Fast and efficient service. Factory trained technician/advisor on the intake. All questions answered and the service was at no charge for the first Fast and efficient service. Factory trained technician/advisor on the intake. All questions answered and the service was at no charge for the first year. More

Best Experience Ever Purchasing a Car! Outstanding experience with Zack. He made the entire process enjoyable. He was highly personable and engaging. He was supportive but shared his opinio Outstanding experience with Zack. He made the entire process enjoyable. He was highly personable and engaging. He was supportive but shared his opinions when asked which I appreciated. It made the time fly by and, to boot, he went to pick up our vehicle (it was not on their lot) and delivered it to our house. I would call that "Beyond the call of duty." I can't thank him enough and hope to do more business with him in the future. More

Great customer service! I was searching for a Scion tC to purchase, looked around, visited other dealerships that had same cars with (even) lower mileage than the ones offere I was searching for a Scion tC to purchase, looked around, visited other dealerships that had same cars with (even) lower mileage than the ones offered at Beaverton Toyota, but end up buying with them, due to the fact my husband and I received great customer service! I appreciated Ajay's attention, kindness and honesty, he was not pushy, we didn't feel pressured to close the deal and we were not hurry to come to a decision, despite the fact it was around 7pm. Closing the deal was quick and easy, very automated system (that actually works), left the dealership at 9pm driving my red Scion tC. PS: Just 1 observation: Please buy more doughnuts for evening buyers... :) More

Great Customer Service and patience We came in looking for a used car, but walked away with a new one. It was the better decision. Greg was patient and awesome! He showed us a ton of use We came in looking for a used car, but walked away with a new one. It was the better decision. Greg was patient and awesome! He showed us a ton of used cars. We then looked at some new cars and he didn't fret with the time being spent with us. He took his time to allow us to research some cars and he truly showed that he had our best interests in mind. More