
Beaverton Toyota
Beaverton, OR
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Great experience all around I came in to purchase a RAV4 with a vehicle trade in. The sales manager, Tyler Nelson, and sales consultant, Mati Fazel Rahim, were very helpful and k I came in to purchase a RAV4 with a vehicle trade in. The sales manager, Tyler Nelson, and sales consultant, Mati Fazel Rahim, were very helpful and kind and I was able to purchase my first brand new vehicle. More
OK service 1st time here and it will be my last. Came in for an oil change and tire rotation. I waited while they did my service. I was told they couldn't do my 1st time here and it will be my last. Came in for an oil change and tire rotation. I waited while they did my service. I was told they couldn't do my tire rotation because I was missing the wheel lock key? OK... When I got home, noticed that my tire caps were missing and I called my original dealership and they said they shouldve had a master set for the wheel lock. More
Great first time buying experience at Beaverton Toyota First time buyer of a Toyota and I was very impressed with the service. Everything was seamless. Will recommend this dealership to friends and famil First time buyer of a Toyota and I was very impressed with the service. Everything was seamless. Will recommend this dealership to friends and family! More
Vernon is the man I have never been one to remember to request a service advisor when I get my car fixed, but Vernon is a professional and makes it a great and efficien I have never been one to remember to request a service advisor when I get my car fixed, but Vernon is a professional and makes it a great and efficient experience. More
Purchased 2017 4 Runner Tony is very helpful. Great service. Very informative. I would highly recommend Tony. I'll definitely go back and see him. Thanks Tony. God Bless.. We Tony is very helpful. Great service. Very informative. I would highly recommend Tony. I'll definitely go back and see him. Thanks Tony. God Bless.. We'll try to bring more customers to you. More
Location, Location, Location. I know I can get better value if I go to a local mechanic, but there's something about a dealership that provides an "experience". The last service ex I know I can get better value if I go to a local mechanic, but there's something about a dealership that provides an "experience". The last service experience was for a regular oil/filter service. I appreciated the list of recommended service items printed out for me (along with the price). A couple things I was not satisfied with: 1. I was told the battery terminal was oxidized. It required cleaning and then sealing to prevent corrosion. Understood, but would it not phase the technician to at least brush off the oxidized area regardless of whether we decide to proceed with the recommendation? I mean, it took me less than 10 seconds to brush and blow it off. 2. When I opened the hood of my Camry, I noticed there were leaves and debris near the base of my windshield (probably because this car is parked outside most of the time). Again, it took me no more than 30 seconds to brush the leaves off on each side. Two things that could have been done (taking less than a minute of someone's time) which would have been noticed by both me and my wife. I get it, time is money. But when you're asked to rate the level of customer service, I include more than just kind and courteous service advisors. I also take into consideration the little things that the entire service team does to show they appreciate your business. The location of Beaverton Toyota is the reason why we go there. It's convenient. But it might be time to try other service centers. Overall, the facility is large, bright and nice. Just need to remember the primary reason for going in: auto maintenance/repair. I can sacrifice a nice lounge for quality, above-and-beyond work. More
Easiest and pleasant car buying experience Dane Okamura helped us with our car buying adventure. We had never bought a car before, and had an idea of how painful the process would be, or how we Dane Okamura helped us with our car buying adventure. We had never bought a car before, and had an idea of how painful the process would be, or how we would be up sold for something really out of our price range. Dane was very accommodating and patient with us as we went back and forth about what we wanted and needed. He navigated us through all the paperwork and ensured we knew what we were signing and what all the features did. Dane even helped us download the Halo Car App and made sure we were connected before we walked away. What made this experience even better was he took the time to follow-up the following day to make sure everything still as great as when we left. The whole experience didn't feel transactional or rushed at all, would definitely recommend Beaverton Toyota! More
Inability to service a long term customer. Our attempts to purchase a tire from you at a decent price became an impossible task. We finally gave up and went to Les Schwab. Very disappointing tr Our attempts to purchase a tire from you at a decent price became an impossible task. We finally gave up and went to Les Schwab. Very disappointing trip to your service department. By the way we were there a week earlier and got the expect GOOD service. More
Repeat customers We've been extremely satisfied customers of Beaverton Toyota for 30 years, and our experience today was another example of why we start there when loo We've been extremely satisfied customers of Beaverton Toyota for 30 years, and our experience today was another example of why we start there when looking for cars. Tony did a great job taking us through the process, and ensuring all questions were answered. More
Satisfied Kristen, met me at the door and ask me if I needed help, she also offered coffee and water very hospitable. She was very patient and didn't push me ab Kristen, met me at the door and ask me if I needed help, she also offered coffee and water very hospitable. She was very patient and didn't push me about buying . She helped me get the best price for my budget. I would definitely buy again from her. More