Beaverton Toyota

Went in for a used car, drove away with a new car. I purchased a used car from Tonkin Hyundai and I was not impressed with neither the service nor the car itself. That said, what I really wanted was a I purchased a used car from Tonkin Hyundai and I was not impressed with neither the service nor the car itself. That said, what I really wanted was a Prius C and a no pressure way in which to purchase it. Over the last 3 weeks I went to 3 other dealerships to find my preferred car. Because I am female presenting, I expected I wouldn't be taken seriously and I was right. All of them gave me the same run around where I had to talk up my trade in value and get a fair price on the new car, and then the back and forth with the myserious finance man behind the curtain. Hours and hours of my life wasted at these places where they were pushy and rude all the while. Finally, I saw what I thought was the perfect used prius c that I wanted at Beaverton Toyota. I emailed them right away to hold it for me and that I would be there in 40 minutes or less. I got a response very shortly after. When I pulled in, that car I wanted had a reserved sign with my name on it! Zack Berman greeted me and gave me an overview of how Beaverton Toyota, explaining how they were different than your usual dealership, how you deal with one person for the whole experience, the lowest price is listed and available for everyone, and the highest price allowable for the trade in is given by default. Quite the contrast to my previous experiences at other dealers. I test drove the car I initially went in to see, only to realize that it was misrepresented on the website as the three trim, when it was a two. I also gave a used regular prius a whirl to see the difference. What I finally decided on was a new 2016 prius c three in the color I wanted, the trim with the features I was looking for, and as an added bonus it already came equipped with all weather mats which I would have done after market anyway! The whole process took 5 hours due to my wanting to test drive the various cars and because I had a trade in. The paperwork was easy as it was all digitally done on an ipad for the most part. As with all dealers, I was given the spiel on add ons such as the extended warranty and pre paid maintenance and tire and wheel coverage. I opted out of extra warranty but went with the pre paid maintenance and tire and wheel so I won't have to worry about having to pay out of pocket for basic care over the next 5 years. I appreciated that I wasn't guilt tripped into buying all the extra things after declining (other dealerships are very pushy even after you say no). The financing portion went better than I had hoped as well. My credit isn't the best and I am just finishing up college and starting a new job so my income is wibbly-wobbly at best currently. They worked with me, however, and informed me of a recent grad discount that I didn't know about! That's really awesome for Toyota to have that promotion and for the finance folks to clue me in on it so I wouldn't miss out. Overall, I am very, very impressed. And I say this having dealt with 5 dealerships in a month! They are everything they claim they are in how they describe their dealership on their website. No pressure, easy going. What I appreciated the most, in addition to how they are indeed different there, is that there was no sexist undertones with my interactions with Zack Berman or other members of the staff and I felt like I was treated as a fellow human being throughout the whole process. If you're in the market for a car, give them a chance! And ask for Zack! More

BLOWER FAN FIX AND SAFETY RECALL Drove into the garage, immediately met by greater who asked purpose and service rep, name. Took me into meet Dustin and rolled from there. All Good Drove into the garage, immediately met by greater who asked purpose and service rep, name. Took me into meet Dustin and rolled from there. All Good and a free car wash. More

Excellent experience Everyone who helped me was terrific. The service was excellent, I got the car that I wanted, and I am very pleased with my purchase. Everyone who helped me was terrific. The service was excellent, I got the car that I wanted, and I am very pleased with my purchase. More

Check up Although we only have 4000 miles on our car, and have had ownership for a year. We had them perform our annual check-up. There was no charge for the Although we only have 4000 miles on our car, and have had ownership for a year. We had them perform our annual check-up. There was no charge for the service rendered. More

2002 camry needed a transmission 5k We needed a good used car. Alan McDonald was our sales rep. He was outstanding!! Went beyond the call of his position to make out sale a great We needed a good used car. Alan McDonald was our sales rep. He was outstanding!! Went beyond the call of his position to make out sale a great experience. He deseves a raise. Great job!! You made a difficult problem an easy and enjoyable transition! Even drove us to the old car and helpedunpacked and put in new car !! Thank you Alan!! Cole and Nancy More

Thorough maintenance We went in for a routine oil check and found that we needed a tire alignment to prevent uneven wearing of tires. Also needed some relatively minor en We went in for a routine oil check and found that we needed a tire alignment to prevent uneven wearing of tires. Also needed some relatively minor engine work on our Camry with 140K miles. The service guy helped us sort out which recommendations were the most pertinent. Work was done in a timely manner. I felt like our service guy remembered us when we returned without having to ask our names. The guy I usually work with, Rob Simchen, never seems to remember me, though I've worked with him several times this past year. It's nice to be remembered from drop-off to pick up! More

VERY SATISFIED!! I was immediatley welcomed by the Beaverton Toyota Dealership. Everyone was very friendly. The person I was lucky to have to sale me a Vehicle was Dan I was immediatley welcomed by the Beaverton Toyota Dealership. Everyone was very friendly. The person I was lucky to have to sale me a Vehicle was Daniel, and I would recommend him to anyone of my friends and family to sale them a car. When I needed to get my car serviced, he was very helpful and made sure that the process went smoothly for myself even if it was difficult for him. He made sure that my needs were met, and that I always left satisfied at the end. He demonstrates a total commitment to outstanding customer service and made sure that I knew that he was on my side with any issues that may occur. Daniel also made sure after the sale was done or the completion of a project, that he followed up to see how things were going. He made the process very easy and I would buy another vehicle from Daniel! -MoneJae' More

Your salesperson's explanation was perfect. He explained very detailed Highlander's features and warranty contents. Compared with other car dealers around there, your service is well above the He explained very detailed Highlander's features and warranty contents. Compared with other car dealers around there, your service is well above the average and perfect. More