Beaverton Toyota

5000 mile tune up Great trip. Josh was great and very helpful. Was very easy to get in and out to receive the 500 mile tune up. A a Great trip. Josh was great and very helpful. Was very easy to get in and out to receive the 500 mile tune up. A a More

Regular Oil Change and Inspection Service is excellent as always. Representatives are friendly and professional, and explain all work in great detail. They always report anything add Service is excellent as always. Representatives are friendly and professional, and explain all work in great detail. They always report anything additional that the find, and do go over the costs for the additional work. Work is completed close to the estimated time frame so you know whether you should stay at the dealership or take advantage of the shuttle service. More

Fun and easy transaction. I went in looking to purchase a new Toyota Corolla and came out very satisfied. Peter provided great service from start to finish and answered any que I went in looking to purchase a new Toyota Corolla and came out very satisfied. Peter provided great service from start to finish and answered any questions I had and more. He took the time to go over what Beaverton Toyota had to offer and did not make me feel rushed to sign, and even came in on his day off so I could pick up my new car. I left knowing I made a great decision purchasing from Beaverton Toyota. More

Excellent sales support . Our salesman was very knowledgeable, helpful, and patient with us. We did not feel pressured to make a decision or to commit to selection. We would Our salesman was very knowledgeable, helpful, and patient with us. We did not feel pressured to make a decision or to commit to selection. We would like to recommend any one interested in a Toyota to check with this dealership. More

Fantastic service! I am new to Oregon and needed an oil change. I had not had great service from my last Toyota dealer in San Diego so I was nervous to go back to a Toy I am new to Oregon and needed an oil change. I had not had great service from my last Toyota dealer in San Diego so I was nervous to go back to a Toyota dealer for service. I was very pleasantly surprised! Every employee I came in contact with was very nice and friendly. I was assigned to Andrew Blaine as my service advisor and he was great. On my appointment notes, I had mentioned that I wanted to follow up with some of the recall/warranty extensions that had been sent out for my car over the years and sure enough, before he even walked me back to his desk, he checked my dash, my visor and discussed the engine oil test. When we got to his desk, he pulled up all warranty extensions and recalls and quickly walked me through which ones I was still eligible for and which ones had expired. Instead of just saying "tough luck" on the expired ones, he offered solutions and alternative ideas on how to get those items repaired. I decided to wait for my cars oil change and Andrew directed me to the very nice, clean and roomy waiting area and even made sure to tell me the wifi name after seeing that I had brought my laptop with me. The service didn't take a very long time and Andrew came out and sat with me while he went over his recommendations. There was some residual coolant that was found on my engine which concerned him. I explained that I had had to have my radiator replaced twice in the last 8 months down in San Diego because it was replaced incorrectly and that the coolant may have been left over from that. Andrew went back to my car, took photos of my engine and then came back to show me so that I could see exactly what was going on. He also had the service guy clean my engine so that when I bring my car back to have my dash repair completed, they could check to make sure I'm not leaking new coolant. Andrew made me feel like I was the most important client he had that day. He never made me feel rushed, listened patiently while I explained the issues that I had with San Diego and was quick to offer suggestions. I have never had service like that! More

Used Car Purchase Luis was very helpful and straightforward. He even stayed late to make sure we got our car that night. I would definitely recommend shopping here agai Luis was very helpful and straightforward. He even stayed late to make sure we got our car that night. I would definitely recommend shopping here again. More

Quick and efficient. I was waited on right away. Was told what was happening throughout the service. It was quick and efficient. I like the fact that I can wait in the I was waited on right away. Was told what was happening throughout the service. It was quick and efficient. I like the fact that I can wait in the comfortable area with coffee and donuts. More

Nontransparent service fee! I've always thought this company did a good job dealing with their customers. At my last visit however, I was sorely disappointed. My final bill was h I've always thought this company did a good job dealing with their customers. At my last visit however, I was sorely disappointed. My final bill was higher than what I had been quoted and when asked why, they pointed out a 5% service fee on the total bill. No one had mentioned that there was a service fee, nor did they explain why it was being charged. When I wrote a similar review on their national site, I was contacted by their local customer care person. She apologized and explained that this was a recent new policy initiated by the General Manager. She refunded my service fee but this is totally unacceptable price gouging. I don't understand how they could have the nerve to charge you exorbitant prices to begin with and then add on a service fee for no particular reason. Their 5% service fee cost me about $13. For $13, Beaverton-Toyota has lost a valued customer who has spent thousands of dollars at their dealership over the past 10 years. Seems like a stupid decision on their part. Make sure you contest any service fee they try to charge you and tell them how unfair this practice is. More