Beaverton Toyota

Attentive & Friendly 5000 mile service. My service advisor Troy was a pleasure to work with and provided prompt action to resolve any issues that arose. In and out within 5000 mile service. My service advisor Troy was a pleasure to work with and provided prompt action to resolve any issues that arose. In and out within an hour, no complaints whatsoever. More

Reps are great, service is so-so My 4Runner went in for routine 5k mile service, after waiting for 2 hours, i took it home and immediately noticed a wheel balance issue. The issue wa My 4Runner went in for routine 5k mile service, after waiting for 2 hours, i took it home and immediately noticed a wheel balance issue. The issue was highly noticeable, so I called to bring it back in. My rep said they could get it fixed at my convenience. I took it in first thing (waited in line for the service department to open), but balancing the wheels took nearly another 2 hours. This is after waiting an hour longer than originally told at my first appointment. The frustrating part is I have now spent 4 hours in their lobby waiting for what should be a perfectly good truck... The rep was very nice, but it does not feel like the service mechanics are in any hurry to get their work done, nor to ensure it's being done properly. The wheel balance should have been noticed as the car was pulled out of the garage - but yet I had to find it and bring it back :( More

Good work Since both cars were purchased at Beaverton Toyota I have been a regular customer for 14 years. The service area is new which has just increased the e Since both cars were purchased at Beaverton Toyota I have been a regular customer for 14 years. The service area is new which has just increased the ease of dealing with the service personnel. I make appointments and since the maintenance history is readily available, my wait time is not long. In fact, my last appointment lasted 35 minutes. My service writer explained everything and I was on my way. Excellent. More

The good and bad My service rep was great. He made sure I got a rental car and helped me remove my items from my RAV4. I have always had good luck with service reps My service rep was great. He made sure I got a rental car and helped me remove my items from my RAV4. I have always had good luck with service reps and the quality of work done. That being said, the kids that work in the dock when you first drive in are rude and annoying. I have never had a good experience with them. I'm always told, not asked, to stay by my car until a rep comes out. As it always takes a while, and I have a bad back, I go inside and sit. The service rep always finds me. As these kids are the first contact a customer has with the dealership, they present it in a bad light. I would suggest maybe some serious training on customer service and basic manners. And, while we are at it, I would never consider buying my next new there. It was a nightmare. More

Friendly, helpful service. Have been doing business with them for 35 years. This appointment was for routine service on my Lexus RX 350. Good job by everyone. Reasonable price Have been doing business with them for 35 years. This appointment was for routine service on my Lexus RX 350. Good job by everyone. Reasonable price compared to the local Lexus dealership. More

Awesome Friendly, fast, awesome customer service and helpful. I took my Scion XB in to have dent taken out, when i arrived to service appointment they were ri Friendly, fast, awesome customer service and helpful. I took my Scion XB in to have dent taken out, when i arrived to service appointment they were right at door greeting me and getting me serviced. More

Slow service The problem is they are consistent in being slow. When you arrive I seem to wait 5 minutes for my service person and the worst part is every time I c The problem is they are consistent in being slow. When you arrive I seem to wait 5 minutes for my service person and the worst part is every time I can see my car being pulled after it is finished it takes a minimum of 15 minutes for them to come get you. They do not respect people time More

Exceeded my expectation I took my Sienna in and I expected to be there for a while. The service was completed in a fraction of the time expected. I love that! I took my Sienna in and I expected to be there for a while. The service was completed in a fraction of the time expected. I love that! More

Thanks for a really good experience Thank you for a really good experience with my recent service. It was very smooth and Dan & the team were really friendly and helpful. The work done Thank you for a really good experience with my recent service. It was very smooth and Dan & the team were really friendly and helpful. The work done on my car is very good and it feels a lot better. I was thinking how professional the whole setup is and how different (in a good way) Beaverton Toyota is today from when I bought the car back in 2003! Thank you. More

Buying our Toyota We had a great experience at Beaverton Toyota. Our salesman was Scott Murphy and he was great. Anything he didn't know he knew how to look up. Plus he We had a great experience at Beaverton Toyota. Our salesman was Scott Murphy and he was great. Anything he didn't know he knew how to look up. Plus he was very honest and there was no pressure. We got the car we want and we are very happy. More