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Beaverton Toyota

Beaverton, OR

4.6
8,755 Reviews

4300 SW Murray Blvd

Beaverton, OR

97005

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Showing 8,755 reviews

May 14, 2016

Tundraffic I recently purchased my forth vehicle from Beaverton Toyota , the sales professionalism and selection is what keeps bringing us back. I had received a More

by dwilliamsoregon
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding, Alan McDonald, Robert Peterson
May 14, 2016

Car purchase Excellent experience. George made the car buying experience easy and enjoyable. I like having just one person to deal with and not be shifted from per More

by Kremerk75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lyons, Dennis Wolfe
May 13, 2016

Peace of mind The clear view picture in truly knowing the leasing experience..Having the peace of mind knowing to have so many options to choose from..I learned fro More

by Camrygregg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fouad Mohamed
May 13, 2016

Awesome Facility I brought my car here for it's first service and was very pleased! They were quick and attentive. I waited for the service to be done in their "lobby" More

by kt7280
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I'm not sure...
May 12, 2016

Wonderful Patrice Porter, was very pleasant and is a great asset to Beaverton Toyota. All the service work done on my vehicle was completed in timely matter. More

by 1somemoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrice S
May 13, 2016 -

Beaverton Toyota responded

We also love Patrice, she's just the sweetest! She's been with us for years and all we hear are good things from her customers! We are (as I'm sure so is she) thankful for our long time customers like you! We strive for great customer service and we are glad that you got to experience this with us this visit! We look forward to seeing in the future. Thanks for taking your time in writing this review.

May 12, 2016

Leaf Spring Recall I set up my appointment to get the rear leaf springs replaced per a recall notice I received. As part of this service, I went ahead and authorized the More

by Jason Kirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Blaine
May 13, 2016 -

Beaverton Toyota responded

Beaveton Toyota would like to first thank you for taking your time in writing a review, and we would also like you to know that we do take all our reviews seriously. We deeply apologize that you did not get our best customer service, as we try to do so with every customer who come through our doors. For this recall, we do want you to know that there are two parts for the work to be performed. We apologize that you were not informed. The first step is to have the vehicle inspected for the recalled part. We do the inspection first to confirm that the part needs to be replaced, per Toyota corporate. Once the need for replacement is confirmed then an order for the part can be placed. Having to order the part, there is a second appointment that is required, and we do apologize for any inconvenience. Again, we do apologize that you were not informed and we will make sure that your next visit is a better experience with us.

May 12, 2016

Unauthorized work Went in for a oil change that after 2 hour was not needed. Unauthorized tire rotation was performed that was not needed since it had been completed th More

by swatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Jami
May 13, 2016 -

Beaverton Toyota responded

Beaverton Toyota would like to thank you for taking your time to write a review. We would like for you to know that we do take all reviews seriously. We would like to first apologize that you did not experience the best customer service at Beaverton Toyota. We apologize that the tire rotation was performed without authorization. We do agree that we should have confirmed the work before the work was done. The history should have been discussed and our advisor should have gone over the work before sending the vehicle down to our shop. Again, we do apologize that you did not get to experience our best customer service, and we will take this review seriously to better assist you in the future.

May 12, 2016

just another review This is my first time at Beaverton Toyota in about a year. I found it easier to schedule an appointment (i.e. long wait between the call and the act More

by perrycare44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris (don't know his last name)
May 13, 2016 -

Beaverton Toyota responded

First, Beaverton Toyota would like to thank you for taking your time in writing a review! We appreciate the positive review! We would like to assure that we do our very best in giving the best customer experience. Whether it be a lifetime oil change, a maintenance plan customer or a paying customer! We appreciate everyone who come through our doors and put our best foot forward, every time! We at Beaverton Toyota are all family, as with our customers! Again, we appreciate your time and we thank you for choosing Beaverton Toyota for all your service needs! We look forward to seeing you here again!

May 12, 2016

Generally good service. We usually have good service at Beaverton Toyota but this last time something happened to our service writer and she left without notice. After two ho More

by seanwhitacre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 12, 2016

Great service Tony is the best! Thank you for all your help finding a car. I will be sending all of my friends your way when they are in the market. More

by dereksalfen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony H
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