
Beaverton Toyota
Beaverton, OR
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New Car Purchase I enjoyed my recent visit to Beaverton Toyota. I was able to find exactly the kind of car I was looking for, and I was happy to drive away in a presti I enjoyed my recent visit to Beaverton Toyota. I was able to find exactly the kind of car I was looking for, and I was happy to drive away in a prestigious new 2016 Corolla L. More
Are this really salesman or are we being pranked? So, in our hunt for new vehicle, we stopped at Beaverton Toyota to follow up on some questions we had. The first time we stopped was last week and OMG So, in our hunt for new vehicle, we stopped at Beaverton Toyota to follow up on some questions we had. The first time we stopped was last week and OMG the salesman was totally ignorant of his product. Not just a little bit but by a WHOLE lot. I was asking questions that he didn't even understand. He was able to remember his code to get the keys so we could drive a couple but he was not much help. SO..... Tonight, we stopped by and spoke to a different salesman. OMFG.... I couldn't believe it. My question was "are the following items available in the 4runner- Adaptive cruise control, blind spot monitoring, Memory seat?" his answer...."I don't know, lets go out on the lot and look at the window stickers" Oh gosh, I couldn't believe that A) he didn't know, and B) the only way he knew how to find out was to randomly look at car stickers. So after looking at car stickers we came back in and he pulled out an Ipad and and said we could find out by using it. He pulls up the dealer's page and found 4 vehicles and gave it to me saying yah, those should have it. BUT, it did not say anywhere anything that would confirm or deny the questions. Oh wait, I got ahead of myself....... This guy DID NOT KNOW, NOR COULD HE UNDERSTAND THE TERM "MEMORY SEAT". xxx???? I explained that is 2 buttons that say memory 1 and Memory 2 to remember the seat,mirror and steering wheel positions. His response.... "well, don't they all do that automatically?" OMG..... SO, he finally went to his boss and asked him. The response on his return was......" Oh yes, my boss says those items definitely come in the limited model". Oh, so I am suppose to spend $40k+ based on what his boss SAYS? I don't think so. I was starting to loose patience with they guy by now... I responded by saying "you'll have to excuse me if I don't accept what your boss says as truth until I see it on paper". This went on for a while and I was trying to exit gracefully but this guy kept saying that we could 'add those items on' My response was "my gosh, if we have to special order each one, the price will be out of control" He really wanted to hang on to us. He then asked what items we wanted and he would look through their inventory and see if they had any vehicles with them on. BTW, during this time, I took his Ipad away, went to the toyota factory website and figured out that none of those options are offered. I said what I had found but he STILL wanted to check the inventory. I told him for the 8th or 9th time...." Adaptive cruise control, blind spot monitoring, Memory Seat." He wanted me to list more and I would not. I told him that IF he was able to find just the Adaptive cruise control I would be shocked" So, he went back over to his boss (for about the 3rd or 4th time) and this time he came back saying "Yah, my boss says there is no way to get those options" Holy crap.... what happened to the "trust us, those options are on the vehicle"??????? So, that has been our lovely adventures with Beaverton Toyota!! More
Happy experience buying a new car What makes any company special is not the solid walls or big cafes but the passion and the sincerity of the employees who work there with a sense of p What makes any company special is not the solid walls or big cafes but the passion and the sincerity of the employees who work there with a sense of pride while serving their customers every day. Beaverton Toyota and its amazing team has that magic touch. Right from the reception desk to sales team and from the services parts to finance dept, we found everyone very sincere and respectful to Customers time and sentiments. More
Great service, as usual. I choose to trust Toyota's advice regarding what maintenance my vehicle requires - that they won't recommend unnecessary work, and will keep my car in I choose to trust Toyota's advice regarding what maintenance my vehicle requires - that they won't recommend unnecessary work, and will keep my car in tip-top shape. Anything extra I end up spending as a result of having this service provided by the dealership is worth the peace of mind that comes with knowing that it's in their best interest to keep me happy. More
Routine service I always deal with Dennis for both of our Toyota's service appointments. Always friendly, personable and reliable. Work done timely, costs up front an I always deal with Dennis for both of our Toyota's service appointments. Always friendly, personable and reliable. Work done timely, costs up front and no surprise extra add-ons. Recommendations made, but no extra pressure unless really needed. Also enjoy the waiting room and amenities. More
Great Service Great sales Man! I came in on a busy day looking around the lot found the car I wanted and met with Alan he was very on point with all the questions I had and really g I came in on a busy day looking around the lot found the car I wanted and met with Alan he was very on point with all the questions I had and really gave me a good look inside how ClEAR works. Very Transparent what you see is what you get I will only work with Alan from here on out!!! More
Problem solved, but not without hiccups It took two trips on a tow truck to the dealership in 3 days to figure out the starter problem. First time battery problem was suspected. It was har It took two trips on a tow truck to the dealership in 3 days to figure out the starter problem. First time battery problem was suspected. It was hard to get hold of the advisor sometimes. Although I stated that I really need the car by the end of the day, I was not contacted when issue was diagnosed, well into the afternoon. When I finally called and left the message asking for the status, the call came in and things started to move. Battery replacement was recommended too, but dealership did not check that battery is still under warranty. I had to dig it up myself, at which point they took it into account and adjusted the price. By the time it was all fixed and shuttle took me to the dealership, my advisor was gone and I had to wait another half an hour for somebody else to take care of me. More
They really take care of you at Beaverton Toyota/Scion! They are a friendly staff, and are always ready to get you checked in when you arrive. Friendly waiting area. Great coffee service and I'm so grateful They are a friendly staff, and are always ready to get you checked in when you arrive. Friendly waiting area. Great coffee service and I'm so grateful for the computer availability! More
feedbak great experience with sale rep (Tony Hossini) and dealership and very enjoy my new 2016 Toyota Tundra. Would like to see dealership will continue pro great experience with sale rep (Tony Hossini) and dealership and very enjoy my new 2016 Toyota Tundra. Would like to see dealership will continue provide a greatest customer service and special discount to their customer. Thank you More
Great dealearship, good people! I went to the dealership on 4/26/2016 got a 2008 Toyota Prius and did not like the performance so I returned it under the 7 day exchange and got a 200 I went to the dealership on 4/26/2016 got a 2008 Toyota Prius and did not like the performance so I returned it under the 7 day exchange and got a 2008 Honda Civic that worked great for us! Thank you to Alex Augustine for you help! "Johnny on the on the spot" you are the MAN! Great sales person! More