Beaverton Toyota

Comfortable Buying Experience Because our car was totaled (while parked no less) we had to make a quick decision on a replacement vehicle. Knew we wanted another Camry, but not su Because our car was totaled (while parked no less) we had to make a quick decision on a replacement vehicle. Knew we wanted another Camry, but not sure beyond that other than desired a used vehicle. Had a great experience... great selection and knowledgeable , low pressure sakes rep to help us. More

Great Service! I have been having my car serviced here for all of it's life (13 years) and it still runs like the day I bought it here. With all the new updates to I have been having my car serviced here for all of it's life (13 years) and it still runs like the day I bought it here. With all the new updates to the facility, It is really a pleasure to come in for my service. The staff is friendly and efficient and professional. I feel confident that I am receiving the best care possible. More

I called and got appointment for my Rav4 it was very easy . Terain was very nice and friendly and take 45 minutes for oil change fast and save me time, I am very happy from service department. Terain was very nice and friendly and take 45 minutes for oil change fast and save me time, I am very happy from service department. More

Service department was quick to fix the problem . Andrew Blaine has always been good to help with anything my car needs. Free car wash. Shuttle back to my home. . Andrew Blaine has always been good to help with anything my car needs. Free car wash. Shuttle back to my home. More

Great experience Charles Hill was quick to greet me on the lot and allowed me to stear my car shopping experience. Great knowledge and no pressure sales. Charles Hill was quick to greet me on the lot and allowed me to stear my car shopping experience. Great knowledge and no pressure sales. More

Good service but.... Service was excellent but costly. Went to Les Schwab today to get tires rotated and found I could have had Rear brakes checked and cleaned for $25 in Service was excellent but costly. Went to Les Schwab today to get tires rotated and found I could have had Rear brakes checked and cleaned for $25 instead of the $55 charged by Toyota. So I feel a bit cheated. You guys are great but are VERY expensive. I will be shopping for a new Prius next year but will check other dealers who are closer to West Linn and, hopefully, more cost efficient. Plus your online scheduling service is very unwieldy and NOT user-friendly. I tried to schedule a 95,000 mile lube job online and it wanted me to wait 3 weeks because it could not identify the issue. So I had to call but at least was able to get an appointment in a couple of days. More

Fouad= Amazing salesperson Fouad was amazing! Top notch customer service and definitely treated me very well to purchased my vehicle. Very blessed doing business with him. He wa Fouad was amazing! Top notch customer service and definitely treated me very well to purchased my vehicle. Very blessed doing business with him. He was very friendly and he definitely treated me and my father well. He was very patient and offered me things I should consider for my vehicle but he was acceptable of my decisions. Fouad, I can't thank you enough. You're truly inspiring and enjoyed doing business with you. I hope to do more in the near future. Keep up the outstanding work! Hope you receive an promotion of some sort very soon. May Allah continue to bless you through your career with Beaverton Toyota, What a wonderful dealership to work with. Thank you, again! More

Completely Satisfied Nick Wart and the team at Beaverton Toyota were very helpful during my last two visits. Initially, my Solara was in for 50K mile service. That went Nick Wart and the team at Beaverton Toyota were very helpful during my last two visits. Initially, my Solara was in for 50K mile service. That went very well. A few days later all the warning lights came on, I called and was informed I could come in to see if they could fit me in. Nick was there and managed to have my car checked out. Although the technicality of the cause and repair was a little over my head, the bottom line is Nick made sure my car was taken care of, arranged a shuttle to my home and caught me just before I entered the the van to tell me my car was ready. Overall great service and friendly and respectful treatment from Nick. The lounge area is great! More

Bait and Switch It was time for my Prius to have a 30,000 mile service. Beaverton Toyota was my first choice so I looked online and found the service I required adver It was time for my Prius to have a 30,000 mile service. Beaverton Toyota was my first choice so I looked online and found the service I required advertised at $150 and I made my appointment. Easy! Boy was I ever sorry, I arrived within ten minutes of my scheduled time. My service coordinator, Mr. Martini, said my scheduled service would actually cost $159. I mentioned the web price and he said $159 was the actual cost. I was there and said ok. I asked if they had a loaner and was told they don't do loaners but I could rent a car. I decided to wait in the showroom because I wanted to talk to a salesman about the purchase of another Toyota. Ninety minutes later when I went to pick up my car I was told the price was actually $164. I inquired about the difference and was told there was a parts surcharge that was added to all invoices. My question was if there is a surcharge why wasn't it included in the original standard maintenance estimate. Mr. Martini said there was nothing he would do it was just an estimate and I needed to pay the bill to pick up my car. I asked if he at least had my car washed or vacuumed and he said no they don't do that. But, I could take my car to the adjacent car wash. Once he walked away the cashier apologized and said she hears that all the time, many customers are not happy and she did not know why the service charges are not within the estimates. So, note to Beaverton Toyota, you have lost a valuable customer over a measly $14. Why couldn't I have been told of the additional charges upfront like every other auto service shop? Why wasn't the correct price advertised on your web site? This truly felt like a bait and switch maneuver. More