
Beaverton Toyota
Beaverton, OR
Filter Reviews by Keyword
By Type
Showing 8,757 reviews
successful Toyota sales We were very pleased with Beaverton Toyota and salesman Hasan Abdellatif. He was very knowledgeable and very pleasant to work with. We would highly re We were very pleased with Beaverton Toyota and salesman Hasan Abdellatif. He was very knowledgeable and very pleasant to work with. We would highly recommend this dealership and Mr. Abdellatif to our friends. We also had a conversation with Aron Taylor who is new to the dealership. He was also very helpful. More
Very helpful during process, but lacked follow through after James Vogeli was very helpful, honest and up front during the sales process. We asked a lot of questions and he patiently answered them all. He worked James Vogeli was very helpful, honest and up front during the sales process. We asked a lot of questions and he patiently answered them all. He worked very hard to get us the vehicle we wanted with payments we could afford. The only part we were frustrated about was his lack of follow through in helping us with reimbursement of car rental fees. He did not return calls. We had to call literally nine times and even now, a month later we are still waiting to be reimbursed that $200. Very frustrating. More
Mixed messages from the staff Most of the service coordinators and staff are very pleasant but some makes assessment of "critical repairs" that are really not critical. I was recen Most of the service coordinators and staff are very pleasant but some makes assessment of "critical repairs" that are really not critical. I was recently told that my car is leaking oil "profusely" and the oil in it will not last more than a week because of a valve seal that is not sealing anymore. It has been more than a week now and the oil level has not gone down and there is no oil dripping on my garage floor. These assessments by the techs leads me to question if they are just trying to create jobs for themselves rather than providing an accurate assessment of the car's true condition. When I picked up my car, some of the service coordinators were playing on their phones, telling jokes and even bouncing a tennis ball. Meanwhile, I had to wait for my service coordinator because he was already helping another customer. When I asked the person bouncing the tennis ball if I could get some assistance, he told me that I had to wait for my coordinator to finish with the other customer. All I wanted to do was pick up my paperwork, pay my bill and go back to work. Was it too much effort on his part to get my paperwork? I am also very glad that mats are now in place at the entrance doors. A few months ago (December, I think), it was raining and the floor were wet and slippery with no mats. I slipped and fell in front of the cashier station but it was only another customer that came to assist me, no staff bothered with me. Had I been hurt more seriously instead of just ache and pain that went away with some Ibuprofen, I might have been forced to take legal action. An "are you ok?" from one of the staff would have been appreciated. More
Awesome all the way around! I had an awesome experience with Beaverton Toyota and salesman Ron Chirrick! He was very helpful and wasn't pushy at all. I am so happy with my car, I had an awesome experience with Beaverton Toyota and salesman Ron Chirrick! He was very helpful and wasn't pushy at all. I am so happy with my car, a Rav 4! I love driving it. More
Great service! - Garrett & Kim Neal provided us great service, answered all questions and was not too pushy. We purchased a 4Runner Limited and absolutely love it! Definitely plan t Neal provided us great service, answered all questions and was not too pushy. We purchased a 4Runner Limited and absolutely love it! Definitely plan to stick with this dealer for future purchases of Toyota. More
Informative, reasonably quick The technician was very kind and helpful. He had a great attitude and got the service done on the faster side of the estimated time frame. The technician was very kind and helpful. He had a great attitude and got the service done on the faster side of the estimated time frame. More
Routine Maintenance Tarren was not only quick but he was also very informative. I really appreciated the hassle free maintenance! Will definitely be working with him for Tarren was not only quick but he was also very informative. I really appreciated the hassle free maintenance! Will definitely be working with him for my next service appointment. More
Care and Commitment My car was rear-ended and declared a total loss. I had limited time to find a vehicle to meet specific needs. I've been committed to Beaverton Toyota My car was rear-ended and declared a total loss. I had limited time to find a vehicle to meet specific needs. I've been committed to Beaverton Toyota for over 20 years of Toyota ownership because of their great service department. They showed their care and commitment back to me by dedicating resources to find the car I needed. (It was on a ship to Portland, then destined for Kansas City.) Whatever DP did, the car ended up in their hands. Bridge financing was arranged and I was able to meet a very stringent deadline set by the insurance company. And Thank You for the Entune system set-up assistance! I couldn't speak more highly for the culture RH has created and the care and commitment at all levels. More
Awesome customer service I blew out my tire on a Saturday evening just before they closed and I called to see what they could do. They told me to just bring it in and they'd t I blew out my tire on a Saturday evening just before they closed and I called to see what they could do. They told me to just bring it in and they'd take a look at it. Luckily I only live .25 miles from the dealer so it was quick. When I got there they quickly determined it was just a patch job and that they'd do it at no cost to me whatsoever as well as a free car wash! What?! Amazing customer service, was in and out in less than an hour. More
10K Service I love the staff at Beaverton Toyota - so friendly and fast. It is one of the most beautiful dealerships I have visited. Todd Moak was my Service Ad I love the staff at Beaverton Toyota - so friendly and fast. It is one of the most beautiful dealerships I have visited. Todd Moak was my Service Advisory on this visit and he did an awesome job. Thank you!! More