Beaverton Toyota

great service every step of the way the only problem I had wash at the carwash. No one came out to help until I asked an employee walking by for help. At that point someone came out, but the only problem I had wash at the carwash. No one came out to help until I asked an employee walking by for help. At that point someone came out, but he was talking on his cell phone and didn't get off. I couldn't tell if was talking to me, which he wasn't. More

Purchased a certified used Prius for my daughter My daughter researched the Toyota Prius carefully online. She knew just what she wanted within her price range- a certified used Prius 2 with low mil My daughter researched the Toyota Prius carefully online. She knew just what she wanted within her price range- a certified used Prius 2 with low miles and decent amount left on the warranty. Beaverton Toyota had one so we went there to check it out. Richard was friendly and helpful but not pushy at all. We test drove it an liked it but it was just over our budget. Richard did not give us that tiresome used car salesman aggressive push to buy the car. We checked out the offerings at several other Toyota dealerships. We liked the one at Beaverton Toyota best. They dropped the price the next day so we went back and snagged it. Richard was great- we could not have asked for a better, more genuinely friendly sales person. Their service guy knocked himself out on the final detailing- the car looked like new and my daughter was all smiles! More

Excellent Customer Service Had an appointment on Friday afternoon, but I was able to come in earlier and showed up Thursday without an appointment. They were still able to take Had an appointment on Friday afternoon, but I was able to come in earlier and showed up Thursday without an appointment. They were still able to take me in for my 10,000 mi service and were able to get it done in less than 2 hours. Great and friendly customer service and clean facility! Also had a question about warranty regarding in-house modifications to my 4Runner, and was able to have that answered as well. More

Service I ask the service personal, to change my wiper refill if not avaiable change the full blade the job was not done. I am not very happy. I ask the service personal, to change my wiper refill if not avaiable change the full blade the job was not done. I am not very happy. More

Great, overall experience This dealership was so great! As soon as we walk in we have salesman come right to us with such great attitude. You could tell right away that they ar This dealership was so great! As soon as we walk in we have salesman come right to us with such great attitude. You could tell right away that they are there to help YOU. More

My Experience I would say that Nick is a good service advisor, he understood my problem which is a serious one with Toyota and I made sure he understood it wasn't h I would say that Nick is a good service advisor, he understood my problem which is a serious one with Toyota and I made sure he understood it wasn't him but a defect with Toyota's air conditioning system. I have only owned my vehicle for 8 months and already I am having the same costly problem with a moldy smell after I turn the air conditioning system off. This is a huge concern as it is also a health issue. I bought the car brand new and I thought buying a more expensive car, RAV4 would eliminate the same problem I had with a Corolla I had previously but no. I had less than 4000 miles on the car and already it has cost me about $130.00 to get the air conditioning unit sanitized which I didn't feel I should have to pay for and will be addressing this also with Toyota Headquarters as I see that there was a class action lawsuit that Toyota lost in California with the Camry. I also looked up other customer complaints and learned that it is with most Toyota vehicles. It is embarrassing to have to tell people in my car what is going on with a brand new vehicle and again mold is a major health concern. I got the we live in the NW garbage and its because of the moisture in the air, well why doesn't that happen with non Toyota vehicles? I had a Pontiac for over 10 years and not once did I have this problem. No one I talked to with other make of car has this problem. I am considering trading in my car and this will probably be my last Toyota purchase. More

Needed headlight, tire & water leak servive All services needed were accomplished, even though it took 2 separate visits. (First the headlight and the tire pressure was fixed, but a water hose l All services needed were accomplished, even though it took 2 separate visits. (First the headlight and the tire pressure was fixed, but a water hose leak was found, which was addressed and fixed the next morning.) Both Dan Martini and my shuttle driver were very friendly and accommodating. I did not require a shuttle drive back to the service center because my friend dropped me off instead. Thanks! More

5000 mile maintainance Josh was wonderful. I couldn't get my phone to pair with my van and my sunglasses were stuck in the sun glass holder. He helped me take care of both p Josh was wonderful. I couldn't get my phone to pair with my van and my sunglasses were stuck in the sun glass holder. He helped me take care of both problems. More

Drive Belt replacement The work was done in less time than I had expected. Rob does of good job of informing me what parts may need replacing in the short term, medium term The work was done in less time than I had expected. Rob does of good job of informing me what parts may need replacing in the short term, medium term and long term. He answers all of my questions and I feel he listens to me and makes an effort to understand my concerns. More

Best car buying experience My car buying experience was great. Tony was fantastic. He was knowledgeable, efficient and made us feel comfortable. Bought a new car in under an hou My car buying experience was great. Tony was fantastic. He was knowledgeable, efficient and made us feel comfortable. Bought a new car in under an hour and half! More