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Beaverton Toyota
Beaverton, OR
8,757 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 19, 2015
My sales rep was Nova . She was AMAZING!! My experience was like no other, I have never been to a car dealership where I felt very welcomed. My sales rep Nova was AMAZING she was very knowledg My experience was like no other, I have never been to a car dealership where I felt very welcomed. My sales rep Nova was AMAZING she was very knowledgeable on the vehicles she was showing me and willing to answer my many questions she was so very patient not pushy in any way. I would recommended Beaverton Toyota and especially Nova to all my friends and family. More
by MonaIrene310
Verified CustomerEmployees Worked With
Nova, Mo Amiri
October 19, 2015
First car purchase I had a generally good first time car buying experience. I feel like the employees that wete helping me were really trying to work with me to get me a I had a generally good first time car buying experience. I feel like the employees that wete helping me were really trying to work with me to get me a fair deal and great car. Although a scary experience for a first time, it went a lot better than I anticipated and would/will probably go back to this dealer in the future. The only thing I would critique is the wait time for everything took a very long time. I was told it would take 1 hour start to finish and it took over 2, but it was still worth it. More
by mjansen14
Employees Worked With
Ron C, James Harding
October 19, 2015
great I was fully satisfied with my overall experience with the service I received. They were also very accommodating in regards to the available pick up ti I was fully satisfied with my overall experience with the service I received. They were also very accommodating in regards to the available pick up time I needed. More
by ekaunlimited
Employees Worked With
George Lyons, John Holler
October 19, 2015
Great Service I was in & out of there sooner than expected an oil & filter chg. . Looking for my magnetic sign that may have come off in the car wash I was in & out of there sooner than expected an oil & filter chg. . Looking for my magnetic sign that may have come off in the car wash More
by wgpenterprises
Employees Worked With
Andrew Blaine
October 19, 2015
Swagilicious Hasan sold us two cars (a 2015 Toyota Corolla and a 2016 Scion iA) within a month of each other. He isn't a pushy salesman and is extremely friendly. Hasan sold us two cars (a 2015 Toyota Corolla and a 2016 Scion iA) within a month of each other. He isn't a pushy salesman and is extremely friendly. I recommend meeting with him if you're interested in getting a Scion or Toyota! More
by Narwan
Employees Worked With
Hasan Abdellatif
October 19, 2015
Oil change 1st time getting my oil changed . Serives was outstanding. Free coffee was nice. Kids zone kept my 3 yr old busy. I will be back ! 1st time getting my oil changed . Serives was outstanding. Free coffee was nice. Kids zone kept my 3 yr old busy. I will be back ! More
by andrewramsphotography
Employees Worked With
Josh Nelson
October 19, 2015
New Camary Tony was very pleasant to work with. We loved the hassle free working with one salesman model. It is our very first new car and we are loving it. Tony was very pleasant to work with. We loved the hassle free working with one salesman model. It is our very first new car and we are loving it. More
by kgnyborg
Employees Worked With
Tony H
October 19, 2015
promt and efficient service didn't have appointment due to a heavy workload of recent, yet I was attended by a very understanding,knowledgeable and most of all very helpful servi didn't have appointment due to a heavy workload of recent, yet I was attended by a very understanding,knowledgeable and most of all very helpful service representative all problems resolved in a matter of a short time will be returning to Beaverton Russ Toyota once again for service and the purchase of my next new vehicle More
by hharris7070
Employees Worked With
Josh Nelson
October 18, 2015
Inept sales team endangered the lives of my family In September, I visited the dealership knowing exactly what I needed in a new vehicle. At the top of my list was that it be able to tow my horses in a In September, I visited the dealership knowing exactly what I needed in a new vehicle. At the top of my list was that it be able to tow my horses in a trailer; totaling approximately 4800 pounds when fully loaded with supplies and animals. Second to that was getting a monthly payment I could afford. I carefully explained these two concerns to the salesman who approached me at the dealership. The options were laid out for me including the four trim levels of the Highlander; it was explained that the LE Plus would be the lowest cost model that could do the job. Given the specs that were fully explained to me about this vehicle, including its ability to tow 5500 pounds, I took it for a test drive, liked it, then moved forward with the purchase. After taking the vehicle home I realized there was a discrepancy between the various pieces of information given to me by the dealership regarding how much the LE Plus can tow. • The salesman said it could tow 5500 pounds • The owner’s manual (found in my glove box) says it can tow 5000 pounds. • The sales manager later said it could tow 3500 pounds • The Monroney sticker (not displayed, but also found in my glove box) indicates it can only tow 2000 pounds. Everyone is lucky I didn’t tow my horses that weekend. Since I was assured by a Beaverton Toyota sales associate that it could tow 5500 pounds, I could have had my toddler and husband in the vehicle and I could have been towing a trailer loaded with two horses. The reality is that the car sold to me can only tow 2000 pounds. The catastrophic potential was deeply in the red zone. I feel strongly that my life, the lives of my family, and those of my animals were recklessly endangered for the cost of a sale. Had I been told that the XLE was actually the lowest cost model that could fulfill my needs, I would have focused my attention on that vehicle and weighed my options. I went to the dealership asking specific questions for specific needs. There was no reason to give me false information and mislead me to purchase this vehicle when there was a model on the lot that could have provided me with the safety and capacity I needed. As it is, I have been trying to get a workable response from the dealership since October 6, but unfortunately have been unable to secure it. It is as if the safety of my family and our horses are of no importance to the dealership. I would 100% not encourage anyone to purchase a vehicle from this dealership unless you know prior to going in exactly the vehicle you are going to purchase and/or are willing to endure a situation like my family is in now. More
by unhappymama
Employees Worked With
Hasan Abdellatif, Andrew H, Brian Goffard, James Vogeli
October 18, 2015
Tacoma purchase Pierceon was up front, knowledgeable, and not pressuring to buy. I am very favorably impressed with him & Beaverton Toyota, and will definitely look t Pierceon was up front, knowledgeable, and not pressuring to buy. I am very favorably impressed with him & Beaverton Toyota, and will definitely look to this dealership for my next purchase More
by Trekdc
Employees Worked With
Pierceon Bellemare
