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Beaverton Toyota
Beaverton, OR
8,757 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 12, 2015
Routine maintenance I recently went in for my routine maintenance and as usual the service department did a really nice job with the oil change and the free car wash was I recently went in for my routine maintenance and as usual the service department did a really nice job with the oil change and the free car wash was great as well. The only issue I have with the service was that I pointed out paint cracking on the tonneau cover that I bought from Toyota and they informed me that the paint only has a 36 month warranty ( I have had the Truck for 39 months). This paint is very obviously defective because there are crack lines all across the the back of the cover. The service technician attempted to tell me that those same cracks are also on the underneath indicating to them that I may have closed the lid over an overfilled truck bed causing stress and the cracks. Knowing that I have never done that before in owning this truck I inspected it myself. What I found was that there were no cracks underneath and in fact the underneath looked as new as the day I bought it. I felt really mislead by the service person and I am not sure why. I would think it is in the best interest of Beaverton Toyota to advocate on behalf of the car buyer/owner to insure future satisfaction. This seems like a very clear defect in the paint and I do believe Toyota should replace this tonneau cover at no cost to me. Sincerely Brian Bevens More
by brianbevens
Verified CustomerEmployees Worked With
John Holler
October 11, 2015
Best Dealership Ever Worked with the best agent ever Jeff Hilderbrand and his excellent team. They got me the best deal I could possibly get on an awesome new car. They o Worked with the best agent ever Jeff Hilderbrand and his excellent team. They got me the best deal I could possibly get on an awesome new car. They only showed me cars I could afford and made me feel completely relaxed about the car buying process. More
by Jess2grad07
Employees Worked With
Jeffrey Hilderbrand
October 10, 2015
Super easy. I have had my car serviced at Beaverton Toyota for tha last 12 years and have not had one bad experience. The customer service staff are friendly and I have had my car serviced at Beaverton Toyota for tha last 12 years and have not had one bad experience. The customer service staff are friendly and trustworthy, especially Andrew Blaine. A+ More
by Heather
Employees Worked With
Andrew Blaine
October 10, 2015
Very pleased with service Great service, fair price. My service rep was the best I have ever worked with. She was great!! Waiting room remodeled, it is very nice now Great service, fair price. My service rep was the best I have ever worked with. She was great!! Waiting room remodeled, it is very nice now More
by Abbylab
Employees Worked With
Not sure on name, female, Jenne Granholm
October 10, 2015
Flawless...As seen on TV! As I got out of my soon to be trade-in I noticed that there were no gawking sales associates hovering near the doors, no pressure and no awkward chanc As I got out of my soon to be trade-in I noticed that there were no gawking sales associates hovering near the doors, no pressure and no awkward chance encounters in the parking lot. I proceeded to the front doors of the sales department, where one bright, charming and welcoming sales associate (Ahree Smith) greeted me, welcomed me to Beaverton Toyota and asked if I needed any assistance. There was no pressure involved and she politely let me set the pace. I let her know that I was there to test drive a Highlander hybrid and that I wanted to know how much they would be willing to give me for my trade-in. Ahree let me know that Beaverton Toyota had started a new sales program so that should I choose to purchase a vehicle with them, that I would deal with her alone and that Beaverton Toyota would have the purchasing agreements completed and I would be out the door in an hour. She got the ball rolling on the trade-in while we went for a test drive in the Highlander. The test drive was great and she never gave me a sales pitch and made sure to answer all my questions. I decided to purchase the Highlander hybrid from Ahree since she was an exceptional sales associate in every way. My experience was so flawless that I would compare it, literally to a Beaverton Toyota commercial. More
by Macmadden
Employees Worked With
Ahree Smith
October 10, 2015
Best in class Consistenly top shelf service advisors. They know how to treat customers right. Worth driving to Beaverton. Sales team is friendly but not pushy. Grea Consistenly top shelf service advisors. They know how to treat customers right. Worth driving to Beaverton. Sales team is friendly but not pushy. Great job! More
by Happy customer
Employees Worked With
Nick Wart
October 10, 2015
new car purchase Very professional. Didn't pressure. Salesman wanted to make a sale, but was confident in the product so it sold itself. Very happy to work with Greg P Very professional. Didn't pressure. Salesman wanted to make a sale, but was confident in the product so it sold itself. Very happy to work with Greg Parker. Would work with him again. More
by paulyn
Employees Worked With
Greg P
October 09, 2015
Well-explained, no BS, easy and efficient. Wasif was very helpful and thoroughly explained everything to us. He walked us through the entire process and made us aware of all of our options with Wasif was very helpful and thoroughly explained everything to us. He walked us through the entire process and made us aware of all of our options without being pushy. A friend of ours also purchased with him and I would recommend him to others considering a Toyota. More
by pfow
Employees Worked With
Wasif Syed
October 09, 2015
Excellent customer service John was very patient as my husband and I decided on the model of Highlander to buy - and never pushy as well. He was helpful in determining the right John was very patient as my husband and I decided on the model of Highlander to buy - and never pushy as well. He was helpful in determining the right car for our family and really worked to make sure the price was right for our budget as well. Would highly recommend working w/ John and the other staff at Beaverton Toyota. More
by TaraG
Employees Worked With
John Callaghan
October 09, 2015
Celso will get it done! Celso took the time to learn about the Prius Plug-In, not one of the more abundant vehicles on the lot. If he didn't know the answer to a question, he Celso took the time to learn about the Prius Plug-In, not one of the more abundant vehicles on the lot. If he didn't know the answer to a question, he would look it up. Celso didn't just rely on the Toyota website, but would do his own internet search when the answer was hard to find. He was personable and seemed to enjoy his job. Celso went on multiple test drives over a number of weeks without losing interest. The purchase was painless and he even helped me set the radio to my station before I drove my new car off the lot. He responded to emails and phone calls during the month I took to decide on a car and also followed through on communication after the purchase was complete. More
by Happy Prius Plug-In Owner
Employees Worked With
Celso Olivas, Danny Lucero
